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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The clothes are very affordable at fashionnova. The styles are adorable and fashionable. I will definitely shop here again!
Price is reasonable and the styles are nice, Price is fair. Sometimes you can find some cheap but good quality stuff.
Great Shopping place, Love the constant sales on selected items and fast shipping! Not bad. Please update your service. Thanks
Wonderful website. My order came very quickly and everything looked exactly like it did on the website!
No complains at all. I really enjoy this website and it has lot´s of amazing deals, Love this website. Will definitely order again!
Trustworthy website and i have been shopping here. I am a very happy and loyal customer shopping here.
Extensive customer support services to the clean interface, you can easily tell that fashionnova is customer-oriented and user-friendly.
Fashionnova is an absolutely trendy online store that prides itself on the authenticity of the wares as well as high customer satisfaction.
Very good sopping experience. The website is easy to navigate and prices arent that bad. Great Job Fashionnova
Had a nice variety of products and the site was set out nicely and was easy to navigate. Loved the fact shipping was free for orders over £25. Definitely would recommend this site and I will be using it again!
They have lots of sales and discounts often which helps if you don't have much money. The website is also very easy to navigate. I buy from them very often and will continue to do in the future.
The delivery speeds are faster than others and the prices are close to those that the official websites offer.
Practically all of my shoes collection comes from here. They offer such a wide variety of different companies and so many of their products you're spoilt for choice.
I was surprised to get the items i wanted just i expected them within the time the company estimated. Thanks!
I have been ordering from fashionnova for quite a long time. I have never been disappointed by the service. They made sure to resend my order when it was lost during shipping.
Items sold here are exactly as shown. Their clothes are cute and nice, perfect for any time of day. Good styles and shipping, confusing and cluttered browsing tho.
This is my 5th order with Fashionnova, and I would not consider shopping anywhere else. In two minutes I can find everything I want and complete my order. Within a few days, it is reliably delivered.
I've always had a timely delivery and prices are generally competitive. In a couple of instances when the product wasn't what I expected, I received an immediate refund.
It's easy to find whatever you are looking for straight away, just the kind of shopping website you want.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

