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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Trusted website whenever I want to buy stuffs like accessories or clothes, great experience at Fashionnova
With my experience so far, I find the website trustworthy and worth it. They have a very good system for loyal customers and the delivery time!
I'm always impressed by the range of products, low prices, and fast delivery. A fabulous site! Recommended to all fashionista!
Quick, simple and easy viewing of items that I wish to purchase. Makes my life so much easier to be able to purchase the items that I require from the comfort of my home. Thanks Fashionnova.com!
Ordered from fashionnova a few times now, and all my purchases have been smooth! Their customer service is quite helpful as well. Shipping is also quite speedy! I highly recommend shopping from here, especially if you want clothing a little cheaper and quite different.
They have really awesome products that may not be available in some countries and their shipping is very fast.
Everything was secured nicely by bubble wrap, the packaging wasn't even bent on the edges. I'll continue visiting this shop and stalking all the items :)
Their site makes it easy to find stuff & you often get discounts. Just placed my second order, i recieved the first one after a week
They have really awesome fashion clothes, my favorite site for all the related stuff! They have it all clothes that you'll find only here.
Great purchases, love this website! Everything is always as pictured, sizes fit me perfectly, and so many options!
I loved buy wit you the products are incredibles i will buy again, great products, super fast shipping and delivery. Always recommend!
Great products, super fast shipping and delivery. Always recommend! Excellent shopping experience.
Love this site! Can't wait to get my products. I will be a return customer for sure. Thank you so much
Love the convenience of shopping online with FN. So easy, and delivered to the door fast. Fantastic for full time working as I do.
Amazing Quality! Buying my entire closet from here. So excited for my clothing, Can't wait to see the swimdress.
So many good deals! I'm very excited for all of my orders to arrive! I just wish they'd get here sooner
Great website, cheap and affordable clothes, sometimes the material isnt that great but some of their items are good too!
I love this page, it's easy to understand and cheap to buy clothes etc. Love it, It's easy to use and the clothes are so pretty
Great variety of products and good quality shoes. I've heard good things from friends who referred me to fashionnova and am very excited to continue shopping!
Never ever had an issue ordering from your site, everything comes swiftly and in excellent condition.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

