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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Never had a problem with this site. Really good site. I did many orders from this site and I always was really satisfied.
Easy to use and with various discounts. The free shipping service for orders over $30 is what persuaded me to shop via fashionnova
Overall good service, but needs improvements. Fashionnova is a really good place to shop! They have discounts all the time and the shipping is very reasonable.
I usually just buy the items that have reviews. I always buy my clothes on fashionnova. You can follow their social media for free codes for free items daily.
Really easily accessible and convenient. You can easily pay with paypal and all of the stuff is really inexpensive and cute with decent quality.
Love! There's a wide variety of things to choose from and the site is also easy to navigate. Loved their variety of products and the great deals for them too.
Amazing things that you could buy! I also love the cheap prices. Great cause I'm a student athlete and i got to work hard while looking lit.
Always a pleasure to shop on fashionnova. It's secure and it's very easy to order on this website. :))
Honestly one of my favorite places to shop. Sizing is a bit hard to deal with a first but once you get the hang of it you can really have fun with your style and buy just about anything.
Easy to find the things that you wanna buy and try. I would recommend my friends and family to buy stuff from fashionnova!
Great range of products for good prices, it is a good website with many things and not expensive! I like this website
No complaints, no issues. I am content :) good website, very easy website to use and buy from! Thank you
Best clothes website i ever used Always received exactly what i ordered! I love it! Orders arrive faster than expected.
The large amount of choice, and style allows different person with different taste to buy on the same website.
The various number of pictures for each product is also interesting and helpful to choose between products.
Fashionnova is a good website to buy dress online, especially clothes. A lot of details about size helps us not to buy something that wouldn't fit.
The website itself is pretty detailing about each products. Just places an order and waiting for my products to be arrived. So excited!
Great variety of products and good quality of shoes. I've heard good things from friends who referred me to Fashionnova and am very excited to continue shopping here!
Excellent products at great prices. Easy to use website. Items are packaged well, and delivery is fast. So glad my hairdresser recommended this site to me.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

