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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Kansas
1 review
1 helpful vote
Follow Na C.
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Fashionnova has always had the BEST customer service and know how to communicate with their customer.

Date of experience: June 24, 2018
Georgia
1 review
1 helpful vote
Follow Jacki C.
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You guys truly do go the extra mile to make your customer happy. I started ordering from this site about 1 year ago and each time, every single order I was beyond pleased.

Date of experience: June 24, 2018
Washington
1 review
1 helpful vote
Follow Emogene G.
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Amazing! Amazing! Amazing! I just want to start off by saying a big thank you to the team at fashionnova.com! I love all the clothes

Date of experience: June 24, 2018
California
1 review
1 helpful vote
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Reliable service.
June 24, 2018

I have been using Fashionnova for some months now and have never been disappointed with their products, reliability, and speed of service. I count on them to save me money and deliver my order quickly.

Date of experience: June 23, 2018
California
1 review
1 helpful vote
Follow Laverne R.
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Always super fast delivery, perfect service, and excellent products at great prices. Have never had a problem.

Date of experience: June 23, 2018
Texas
1 review
1 helpful vote
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Beyond amazing
June 24, 2018

Customer service is praiseworthy! Fabric material was perfect and prices are just really good. I highly recommend this to anyone who is looking to shop online.

Date of experience: June 23, 2018
California
1 review
1 helpful vote
Follow Yer B.
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Exellent quality products, accurate details and a very kind staff, always available for your questions. Nothing else to say

Date of experience: June 23, 2018
New York
1 review
1 helpful vote
Follow Gracie E.
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Very nice website
June 23, 2018

I ordered a lot of products from here and always received the same items as in the pictures. Very good quality and fast shipping. Service is great too. They respond to my emails within 1 working day.

Date of experience: June 23, 2018
Texas
1 review
1 helpful vote
Follow Whitley C.
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I got my recent order and was pleased with the early delivery that I was hoping for. Thank you fashionnova!

Date of experience: June 23, 2018
Nebraska
1 review
1 helpful vote
Follow Tarsha W.
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They made it so easy, they made sure my measurements are correct. Very quick response to all my questions and the outfits looks GREAT!

Date of experience: June 23, 2018
Washington
1 review
1 helpful vote
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Great service
June 23, 2018

Thank you fashionnova team, had a great experience shopping with you. I was so hesitant buying online outfits.

Date of experience: June 23, 2018
California
1 review
1 helpful vote
Follow Lona C.
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The outfits were amazing! They fit well and the quality and color was perfect. Thank you so much! They continue to amaze me every time I place a order with them. Looking forward to future outfits :)

Date of experience: June 23, 2018
New York
3 reviews
2 helpful votes
Follow Genolyn L.
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This is the official curvy girl store! Did my first order recently and I lovedddd every item! Sexy as fcuk!

Date of experience: June 22, 2018
District of Columbia
1 review
2 helpful votes
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ZERO STARS
June 22, 2018

I will NEVER order from this place again! They said my package was shipped to "The Wrong Address" with was a complete lie. They never reached out to tell me anything, then I sent them a email "twice" which a automatic system responded, the same damn messages. It's going on three weeks and I have yet to received, my package, my money back or store credit. You can't even get in contact with anyone. Customer service is WACK!... Don't waste your time or your money "because they WILL steal your sh*t"... Got me f**ked up

Date of experience: June 22, 2018
Arizona
1 review
1 helpful vote
Follow Kaycee D.
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I have been buying from fashionnova for a long while now and am pleased to say that they satisfy me with their products each and every time!

Date of experience: June 22, 2018
New York
1 review
1 helpful vote
Follow Jaclyn C.
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Excellent quality
June 22, 2018

Excellent quality. Provided fitting measurements, garment were made to size. Fast and free shipping. Thank you FN

Date of experience: June 22, 2018
Tennessee
1 review
1 helpful vote
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Excellent
June 22, 2018

Fashionnova has excellent service and delivery in good time despite the order being placed over the holidays...

Date of experience: June 22, 2018
New Jersey
1 review
1 helpful vote
Follow Ashly O.
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Fashionnova offer a good service. I am totally happy. The prices are always fair. I am always positively impressed about the quality. Keep it up.

Date of experience: June 22, 2018
Kentucky
1 review
1 helpful vote
Follow Eda C.
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Everything else was true to photo, color and size. I will definitely be buying from here again and already recommended it to many ppl.

Date of experience: June 22, 2018
Ohio
1 review
0 helpful votes
Follow Margarete R.
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All the fits and styles were excellent. These clothes are what they look like in the picture, maybe with slight color variation only on one saree that I thought would be more nude/gold but it was more peach/rosegold.

Date of experience: June 22, 2018