Fashion Nova
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Business Highlights
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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I had shopped with this company before and as usual the service was great, and efficient. I received my purchases in good order and in couple of weeks.
Received my package on tym. Loving the outfits n it fits perfectly no faults at all. Thanx fashionnova xoxo
And the best thing is you guys respond to emails which is great. Most company's do have email but never respond. Good quality clothes!
I am very much satisfied with my orders and will shop again and will recommend this to my friends and families.
Fashionnva has been my go-to company for ethnic wear whether the occasion is Eid, a wedding, or a simple family event. Thank you fashionnova!
I always order cloth from this website. The whole time of my experiences is good for the products. I'm satisfied with the material (even put in washing machine or dryer are no problem), and they are good quality.
Their prices/deals are incomparable to other online stores because they give the best prices for such high quality clothes. I don't usually write review but this company certainly deserves one. Now all my friends in my neighborhood also order from this website.
I have had plenty of bad experiences shopping online so when I ordered on fashionnova I expected some disappointments. However, I was completely wrong. All my clothes and came in perfect condition and the quality of these clothes are amazing.
I would like to take this opportunity on behalf of my daughter and myself, to ''Thank You'', at fashionnova, for the great service rendered to us!
Shepherd (Fashion Nova)
Jun 14,11:26 PM PDT
Hey Love,
Thank you for your recent order with Fashion Nova, and please accept our sincerest apologies for the inconvenience. We do not have a record of your return in our system.
At this time we would like to kindly ask you to provide us with the following information regarding your return(s) for further. AFTER ALL THIS TIME OF GIVING THEM EVERYTHING THEY HAVE ASKED FOR. MY ORDER NUMBER. MY USPS. RECEIPT. TRACKING NUMBER. THEY STILL REFUSE TO HIVE ME MY REFUND. NOW YOU DECIDE IF YOU WILL LIKE TO BE TREATED THIS WAY. AND MO ONE EVER ANSWERS THE PHONE..
Very happy that you guys are excelling in the customer satisfaction. Will continue to buy from you guys in the future.
Thank you for expediting my request. Extremely happy that you guys are going above and beyond in making a customer happy and understanding their needs.
I received an excellent service from fashionnova and look forward to purchasing from you guys in the future and I will most definitely be recommending to all my family and friends
They have outfits that are amazing the prices are reasonable, know the quality will be the same as the pictures. Highly recommend this store!
I purchased a replica from their website it took 5 days to make and 4 days for shipping which is SUPER FAST!
Fashionnova is the best site to shop online for outfits. It's prompt service, the collections & stitching are always at par. I always recommend my friends to shop here.
I like the clothes, the quality of clothes and customer service is the best. They always take care of customers by staying up to date about who have ordered what and the measurements.
Ever since I found out and have been ordering from fashionnova I have not went to any other site for my clothing shopping! Keep up the great work! Lots of love :)
Numerous times I have compared prices and this site always ends up on top with the best prices. I truly love seeing a clothing website who is so passionate about what they do
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members