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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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This was my first time shopping with fashionnova and I was so impressed! Your store has items that no other online, much like a local high-end boutique.
The discount offer and free shipping were the best deal I could find for this dress! And shipping was crazy fast. The dress is beautiful and Im very happy with my purchase!
Unique merchandise, buyer-friendly shipping and returns, and excellent customer service. Good job fashionnova.
Fashionnova is taking over my closet, and I have no complaints! I love all of the clothes, fashionnova offers for every occasion!
Fashionnova always love how personal the customer service is, quick and easy and on time! Great Job Fashionnova!
The workmanship is excellent and I look forward to getting another their products from them someday. Thanks FN!
Quality gems, excellent service, fast and secure shipping. I would buy from them every time. Thanks Fashionnova!
This is the third time I have used Fashionnova Company. They are stunning and their service is faultless and attentive every single time, in particular, is a paragon of professionalism.
I really love Fashionnova! The selection of clothes is excellent, all for a good price. I think it's an easy an quick way to get in on all the latest clothing fashions!
It's my second order on fashionnova. I have ordered on fashionnova before, so I was certain, ordering here will be fine. The prices are good, the shipping inexpensive. I can't wait for my products to arrive!
It's my third order on this website it's by far my favorite one, the prices are really accessible and the quality of the products never disappoint me
The time you have to wait for them is what took away the last star but if you read the comments and the details you can really find cheap and gorgeous clothes.
I've never had a problem with Fashionnova. Great prices and good shipping. I prefer this over the other websites.
Very easy to use, cheaper than any other alternative while still getting the original products, free shipping, and coupons on a very regular basis. Would absolutely recommend!
The only reason why I've given 4 stars instead of 5 is that a couple years ago, the quality of the shoes I ordered was so bad it put me off of Fashionnova, but now after looking at the reviews about the good quality, I've ordered some stuff again. Everything looks good; I can't wait to get my stuff!
Great range of products from my favorite brands at an affordable price. Definitely will be recommending to my friends and family!
Very easy to use. Reasonable shipping prices. I have yet to be disappointed. I would recommended this site!
I was impressed how fast and easy was to order all the products i needed. I highly recommend fashionnova!
I love this website! Very thorough product information and the reviews really help! Also the prices are reasonable, if not cheaper than some other websites!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

