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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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North Carolina
1 review
1 helpful vote
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I was so impressed!
June 29, 2018

This was my first time shopping with fashionnova and I was so impressed! Your store has items that no other online, much like a local high-end boutique.

Date of experience: June 29, 2018
Maryland
1 review
1 helpful vote
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Awesome find
June 29, 2018

The discount offer and free shipping were the best deal I could find for this dress! And shipping was crazy fast. The dress is beautiful and Im very happy with my purchase!

Date of experience: June 29, 2018
Nevada
1 review
1 helpful vote
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Unique merchandise
June 29, 2018

Unique merchandise, buyer-friendly shipping and returns, and excellent customer service. Good job fashionnova.

Date of experience: June 29, 2018
California
1 review
1 helpful vote
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Fashionnova is taking over my closet, and I have no complaints! I love all of the clothes, fashionnova offers for every occasion!

Date of experience: June 29, 2018
Virginia
1 review
1 helpful vote
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Fashionnova always love how personal the customer service is, quick and easy and on time! Great Job Fashionnova!

Date of experience: June 29, 2018
Massachusetts
1 review
1 helpful vote
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The workmanship is excellent and I look forward to getting another their products from them someday. Thanks FN!

Date of experience: June 29, 2018
Colorado
1 review
1 helpful vote
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Quality gems, excellent service, fast and secure shipping. I would buy from them every time. Thanks Fashionnova!

Date of experience: June 29, 2018
California
1 review
1 helpful vote
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Excellent
June 29, 2018

This is the third time I have used Fashionnova Company. They are stunning and their service is faultless and attentive every single time, in particular, is a paragon of professionalism.

Date of experience: June 29, 2018
Oregon
1 review
1 helpful vote
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I love FN!
June 29, 2018

I really love Fashionnova! The selection of clothes is excellent, all for a good price. I think it's an easy an quick way to get in on all the latest clothing fashions!

Date of experience: June 29, 2018
Illinois
1 review
1 helpful vote
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It's my second order on fashionnova. I have ordered on fashionnova before, so I was certain, ordering here will be fine. The prices are good, the shipping inexpensive. I can't wait for my products to arrive!

Date of experience: June 28, 2018
Texas
1 review
1 helpful vote
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It's my third order on this website it's by far my favorite one, the prices are really accessible and the quality of the products never disappoint me

Date of experience: June 28, 2018
California
1 review
1 helpful vote
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The time you have to wait for them is what took away the last star but if you read the comments and the details you can really find cheap and gorgeous clothes.

Date of experience: June 28, 2018
California
1 review
1 helpful vote
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I've never had a problem with Fashionnova. Great prices and good shipping. I prefer this over the other websites.

Date of experience: June 28, 2018
North Carolina
1 review
1 helpful vote
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The customer service has been great and I always can get a prompt reply from them. Definitely I will recommend Fashionnova to my friends.

Date of experience: June 28, 2018
Maryland
1 review
1 helpful vote
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Very easy to use, cheaper than any other alternative while still getting the original products, free shipping, and coupons on a very regular basis. Would absolutely recommend!

Date of experience: June 28, 2018
Missouri
1 review
1 helpful vote
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The only reason why I've given 4 stars instead of 5 is that a couple years ago, the quality of the shoes I ordered was so bad it put me off of Fashionnova, but now after looking at the reviews about the good quality, I've ordered some stuff again. Everything looks good; I can't wait to get my stuff!

Date of experience: June 28, 2018
South Carolina
1 review
1 helpful vote
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Amazing Website!
June 28, 2018

Great range of products from my favorite brands at an affordable price. Definitely will be recommending to my friends and family!

Date of experience: June 28, 2018
Ohio
1 review
1 helpful vote
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Very easy to use. Reasonable shipping prices. I have yet to be disappointed. I would recommended this site!

Date of experience: June 28, 2018
California
1 review
1 helpful vote
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Amazing
June 28, 2018

I was impressed how fast and easy was to order all the products i needed. I highly recommend fashionnova!

Date of experience: June 28, 2018
California
1 review
1 helpful vote
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I love this website
June 28, 2018

I love this website! Very thorough product information and the reviews really help! Also the prices are reasonable, if not cheaper than some other websites!

Date of experience: June 28, 2018