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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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California
1 review
0 helpful votes
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I love it
July 2, 2018

Only just begun with the shoes every month but so far i love it, it was recommended to me by another friend that loves it as well

Date of experience: July 2, 2018
California
1 review
0 helpful votes
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I am very happy
July 2, 2018

I ordered last month and I am very happy with the t-shirt and quality. Love the design which adds a special touch. Thanks FN!

Date of experience: July 2, 2018
Hawaii
1 review
0 helpful votes
Follow Barbara G.
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Shirts design are good quality and the printed design are colorful. Like the option to change the type of shirts that they offer.

Date of experience: July 2, 2018
California
1 review
0 helpful votes
Follow Willie W.
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Ordered as a gift for my friend but we were so happy with the dress we decided to continue. Its so exciting to get his package every month.

Date of experience: July 2, 2018
New York
1 review
0 helpful votes
Follow Traci W.
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DO IT! You won't be sorry, Good clothes, good price. Now I have to go to the different places to party.

Date of experience: July 2, 2018
Texas
1 review
0 helpful votes
Follow Eula H.
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Personal service and very nice to work with! So far great experience. Cant wait till the next order is delivered.

Date of experience: July 2, 2018
California
1 review
0 helpful votes
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New member
July 2, 2018

Being a new member, two months, I'm truly impressed with the quality. When the package arrives it exciting to see what is in the package.

Date of experience: July 2, 2018
Vermont
1 review
0 helpful votes
Follow Donna B.
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Great site!
July 2, 2018

I've been a long time customer and purchase clothing from FN more than I do in real life. It's easy to navigate, and they offer tons of clothing you can't really get anywhere. Customer service is excellent too, I've never had a problem. Every process on their site is pretty much no-hassle.

Date of experience: July 2, 2018
Tennessee
1 review
0 helpful votes
Follow Jenny R.
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If you have a problem with something, they respond very quickly to messages and resolve your issue. There is a lot of clothes lovely that I can't find in my local store. This is the only fashion website that I trust!

Date of experience: July 2, 2018
Montana
1 review
1 helpful vote
Follow Gloria C.
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The clothes are of excellent quality, and the service cannot be beaten, would and have recommended this site to my family and friends anytime. Thanks, FN!

Date of experience: July 2, 2018
California
1 review
1 helpful vote
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Just starter getting my shirts and no problems. Looking forward to my next 4 coming! Great shirts and excellent customer service

Date of experience: July 2, 2018
Michigan
1 review
1 helpful vote
Follow Paulette R.
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Excellent fashion clothes! Love them all! Good quality and delivery consistent every month! I will buy again!

Date of experience: July 2, 2018
Pennsylvania
1 review
1 helpful vote
Follow Angel W.
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Just got my second shirt. The quality is great the price is right and everyone thinks they are very cool. Im very satisfied!

Date of experience: July 2, 2018
South Carolina
1 review
1 helpful vote
Follow Anna N.
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Great products always on time and great quality. I own 16 now so have enough but will be back. So far I love the concept!

Date of experience: July 2, 2018
New York
1 review
1 helpful vote
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Great quality
July 2, 2018

Great quality, great design, and great fit. Size as it should be. Cant wait for the next one! Thanks fashionnova!

Date of experience: July 2, 2018
Illinois
1 review
1 helpful vote
Follow Rhonda O.
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These folks offer a top quality product at a very reasonable price and they are unique shirts from all around the world.

Date of experience: July 1, 2018
Hawaii
1 review
1 helpful vote
Follow Angelina J.
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Always love the product of fashionnova and they are great quality too. Supper fast delivery. Good Job Fashionnova!

Date of experience: July 1, 2018
Iowa
1 review
1 helpful vote
Follow Beverly B.
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Was one of the earliest customers and Im still keep coming back. The best fashion clothes ever! Thank you FN!

Date of experience: July 1, 2018
California
1 review
1 helpful vote
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Super Gift
July 2, 2018

I was given a dress subscription as a gift. Super... one of a kind gift. Dress quality is super and really fun to ware.

Date of experience: July 1, 2018
Maryland
1 review
1 helpful vote
Follow Alexis S.
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Shoes are excellent quality and from all over the world. Look forward to my new shoes each month. Thanks FN.

Date of experience: July 1, 2018