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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I am happy to endorse fashionnova clothing. They are well made, nicely styled and excellent quality material. I will be happy to purchase more in the future.
I get compliments every time I wear it... fabulous customer support as well. Am saving my pennies so I can buy more of the beautiful products... excellent
Delivery was very good. Satisfaction spoiled by one night cap being correct size and the other much larger.
I bought a couple of shirts. Good deal and excellent customer service. It was also nice to receive a little gift, a small piece of stone!
Beautiful pants, top quality, thoughtfully packaged. I thought it was much larger than a medium, but maybe thats just me.
Fashion Nova lost my order of 120 dollars. They didn't give my money back and didn't replace my order. I need to wait 30 days to know what "resolution" they propose. When you ask them to be precise about "the resolution". They keep on remaining evasive and then stop to answer your mail of fbk message. So they Simply Don't assume their responsabilities as seller...
I was very impressed with how quickly order was put together and sent off within 48 hrs. Great service
My mother loves the shirts I buy for her from fashionnova. They are wrapped so nicely too. I received exactly what I wanted in a short time
We have been very impressed with your service. The shipment of the items was very fast and without any complications.
I ordered from fashionnova company last week and the product was better! Excellent service. Great product!
Fashionnova have always produced high quality products. I have never been disappointed! A++++ thanks
I bought flatcap from fashionnova. It is very good, and I love it. Expecting to try other products from FN soon.
I love the quality of these shirts and no matter how many times they are washed, they do not fade or wear out. Love the comfortable style of the shirt.
Absolutely top notch quality and service. Wouldn't hesitate to order from them again and again. Well pleased
It`s so easy to find the right stuff. The Price of each clothes are very good. It´s my 3rd order by fashionnova. I have no problems with the order or anything else.
Product is perfect. Amazing quality and arrived quickly! I absolutely love my new robe! Great job fashionnova
Nice stuff as usual from Fashionnova. Just a note: this time the town in the address was wrong as it was Varese instead of Arese as rightly stated in the invoice, so delivery was delayed
Fast and free delivery! The nightrobe really exceeded my expectations! Excellent good quality and fit, quick delivery
Excellent jacket, exactly what I was looking for! A classy version of the barn coat. The medium is a great fit with room for layers underneath. Great experience with the online ordering system. The free shipping was prompt. They even threw in a nice cap :)!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

