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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New Jersey
1 review
0 helpful votes
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Happy customer
July 9, 2018

I am happy to endorse fashionnova clothing. They are well made, nicely styled and excellent quality material. I will be happy to purchase more in the future.

Date of experience: July 8, 2018
California
1 review
0 helpful votes
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Wonderful
July 9, 2018

I get compliments every time I wear it... fabulous customer support as well. Am saving my pennies so I can buy more of the beautiful products... excellent

Date of experience: July 8, 2018
Florida
1 review
0 helpful votes
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Delivery was very good. Satisfaction spoiled by one night cap being correct size and the other much larger.

Date of experience: July 8, 2018
New York
1 review
0 helpful votes
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Very good!
July 9, 2018

I bought a couple of shirts. Good deal and excellent customer service. It was also nice to receive a little gift, a small piece of stone!

Date of experience: July 8, 2018
New York
1 review
0 helpful votes
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Beautiful pants
July 9, 2018

Beautiful pants, top quality, thoughtfully packaged. I thought it was much larger than a medium, but maybe thats just me.

Date of experience: July 8, 2018
France
1 review
1 helpful vote
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Fashion Nova lost my order of 120 dollars. They didn't give my money back and didn't replace my order. I need to wait 30 days to know what "resolution" they propose. When you ask them to be precise about "the resolution". They keep on remaining evasive and then stop to answer your mail of fbk message. So they Simply Don't assume their responsabilities as seller...

Date of experience: July 8, 2018
Pennsylvania
1 review
1 helpful vote
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Great service
July 8, 2018

I was very impressed with how quickly order was put together and sent off within 48 hrs. Great service

Date of experience: July 8, 2018
New York
1 review
1 helpful vote
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My mother loves the shirts I buy for her from fashionnova. They are wrapped so nicely too. I received exactly what I wanted in a short time

Date of experience: July 8, 2018
Illinois
1 review
1 helpful vote
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We have been very impressed with your service. The shipment of the items was very fast and without any complications.

Date of experience: July 8, 2018
Indiana
1 review
1 helpful vote
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I ordered from fashionnova company last week and the product was better! Excellent service. Great product!

Date of experience: July 8, 2018
Washington
1 review
1 helpful vote
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Jacket exceeded my expectations and fits perfectly. Thrilled to grab this jacket before it disappears. Can't wait for some rain or cool weather so I can wear it!

Date of experience: July 8, 2018
New York
1 review
1 helpful vote
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Top Notch Always!
July 8, 2018

Fashionnova have always produced high quality products. I have never been disappointed! A++++ thanks

Date of experience: July 8, 2018
Florida
1 review
1 helpful vote
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Fantastic quality
July 8, 2018

I bought flatcap from fashionnova. It is very good, and I love it. Expecting to try other products from FN soon.

Date of experience: July 8, 2018
Alaska
1 review
1 helpful vote
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I love the quality of these shirts and no matter how many times they are washed, they do not fade or wear out. Love the comfortable style of the shirt.

Date of experience: July 8, 2018
Alabama
1 review
1 helpful vote
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Absolutely top notch quality and service. Wouldn't hesitate to order from them again and again. Well pleased

Date of experience: July 8, 2018
New Mexico
1 review
1 helpful vote
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Easy and fast
July 8, 2018

It`s so easy to find the right stuff. The Price of each clothes are very good. It´s my 3rd order by fashionnova. I have no problems with the order or anything else.

Date of experience: July 8, 2018
Colorado
1 review
1 helpful vote
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Product is perfect
July 8, 2018

Product is perfect. Amazing quality and arrived quickly! I absolutely love my new robe! Great job fashionnova

Date of experience: July 8, 2018
Pennsylvania
1 review
1 helpful vote
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Nice stuff as usual from Fashionnova. Just a note: this time the town in the address was wrong as it was Varese instead of Arese as rightly stated in the invoice, so delivery was delayed

Date of experience: July 8, 2018
Kentucky
1 review
1 helpful vote
Follow Drusilla T.
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Fast and free delivery! The nightrobe really exceeded my expectations! Excellent good quality and fit, quick delivery

Date of experience: July 8, 2018
Ohio
1 review
1 helpful vote
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Excellent jacket
July 8, 2018

Excellent jacket, exactly what I was looking for! A classy version of the barn coat. The medium is a great fit with room for layers underneath. Great experience with the online ordering system. The free shipping was prompt. They even threw in a nice cap :)!

Date of experience: July 8, 2018