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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Virginia
1 review
1 helpful vote
Follow Shirely A.
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We have been very happy with all the shirt we bought. They are quality shirt and a lot of variety to choose from.

Date of experience: July 8, 2018
Pennsylvania
1 review
1 helpful vote
Follow Earline N.
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My order was promptly delivered & even received a day earlier than expected! The fashionnova clothes is beautiful!

Date of experience: July 8, 2018
Minnesota
1 review
1 helpful vote
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I can order again!
July 9, 2018

So loving and kind and the dress I bought couldn't have been more perfect unless it was made for me! Can't wait for another special occasion so I can order again!

Date of experience: July 8, 2018
New York
1 review
1 helpful vote
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Arrived very quickly! Live all the modest clothing options! Quality products with fast delivery. Good job fashionnova!

Date of experience: July 8, 2018
Oregon
1 review
1 helpful vote
Follow Cheree H.
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Excellent customer service satisfaction and product management. Delivery presentation is superb. I would recommend this company to anyone.

Date of experience: July 8, 2018
New Jersey
1 review
1 helpful vote
Follow Delsie L.
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Wonderful products
July 9, 2018

Wonderful products, open communication, and fast shipping! I have bought a new dress, three gently used dresses, and six ties. Beautiful items and we love helping one another.

Date of experience: July 8, 2018
New Jersey
1 review
1 helpful vote
Follow Hermine B.
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Love your clothes and your prices. Quality at an excellent price. Beautiful packaging also! Thanks fashionnova!

Date of experience: July 8, 2018
California
1 review
1 helpful vote
Follow Nickie S.
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Loved the dress and top, but it took several weeks before I received it. So if you need something last minute I would suggest going elsewhere.

Date of experience: July 8, 2018
South Carolina
1 review
1 helpful vote
Follow Sanda B.
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I follow this site on Instagram and love all the new styles that are posted regularly, even the neck ties for the gents! Keep up the great work. I'll be buying again soon.

Date of experience: July 8, 2018
Illinois
1 review
0 helpful votes
Follow Beverley C.
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This site has beautiful clothing and I like that they carry plus sizes too. I purchased a dress for a special event coming up next weekend and I am happy with the quality, fit, and price I paid.

Date of experience: July 8, 2018
Arizona
1 review
1 helpful vote
Follow Cherri L.
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The shipping is always magnificent. The customer service is fantastic! The merchandise is affordable and versatile. Definitely Im a repeat customer and would highly recommend

Date of experience: July 8, 2018
Colorado
1 review
1 helpful vote
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Customer For Life
July 9, 2018

I absolutely love everything Ive ever purchased! My last purchase was so gorgeous that I went back and ordered others in different colors.

Date of experience: July 8, 2018
Maryland
1 review
1 helpful vote
Follow Verla B.
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Even though I had to return my order, the customer service was the best I've seen in a very long time. Excellent experience.

Date of experience: July 8, 2018
Nevada
1 review
1 helpful vote
Follow Fallon H.
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Great clothing
July 9, 2018

The only reason I didn't give it 5 stars is if the size is wrong, the cost of shipping it back for a replacement is more than the cost of the item.

Date of experience: July 8, 2018
Michigan
1 review
4 helpful votes
Follow Denna S.
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Great products
July 9, 2018

Great products, some difficult to find items too. Wonderful service. Outstanding shirt. Fit and comfort are great

Date of experience: July 8, 2018
North Carolina
1 review
1 helpful vote
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Amazing
July 9, 2018

Extremely well made and durable clothing. I expect my jackets will last a lifetime. Amazing, I will wear this thing out and order another

Date of experience: July 8, 2018
Florida
1 review
1 helpful vote
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VERY WELL MADE
July 9, 2018

Very well made, great design, great fit, cool lightweight linen, just what I wanted for the dressed up occasion, casual if you want. Bought another one!

Date of experience: July 8, 2018
New Jersey
1 review
3 helpful votes
Follow Zari L.
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They have a call number that they never answer. Secondly their email replies are on go slow. Thirdly they cancel orders stupidly.

Date of experience: July 8, 2018
Colorado
1 review
1 helpful vote
Follow Natalya W.
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The shirt I ordered came very nicely wrapped and is very comfortable to wear. This is the shirt I have always been looking for.

Date of experience: July 8, 2018
Texas
1 review
0 helpful votes
Follow Ruthann W.
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Fashionnova is one of the best on line shopping experiences I've had. The products, shirts, hats, vest, everything is top notch. Plus world wide free shipping.

Date of experience: July 8, 2018