Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fashion Nova

Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
grey stargrey stargrey stargrey stargrey star

Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
Follow Alina M.
Unfollow Alina M.
Share Review
Report Review

Fashionnova is the most satisfactory online shopping website ever. The sizes, styles and materials are exactly what has been portrayed on the website, making Fashionnova the most trustworthy online shopping website I have ever come across.

Date of experience: July 11, 2018
Illinois
1 review
2 helpful votes
Follow Gala G.
Unfollow Gala G.
Share Review
Report Review

Love the clothes
July 11, 2018

Love the clothes, always come when expected. Very trustworthy and legit store! Love all the product items I get at fashionnova!

Date of experience: July 11, 2018
California
1 review
1 helpful vote
Follow Tennie P.
Unfollow Tennie P.
Share Review
Report Review

Fashionnova has a really huge variety and anyone can find at least 5 beautiful piece of clothes on this website.

Date of experience: July 10, 2018
Ohio
1 review
1 helpful vote
Follow Melania F.
Unfollow Melania F.
Share Review
Report Review

Amazing!
July 11, 2018

Amazing prices, lots of sales, so many cute outfits, just all around a good experience. Good selection of products and offers

Date of experience: July 10, 2018
New Jersey
1 review
1 helpful vote
Follow Madeleine R.
Unfollow Madeleine R.
Share Review
Report Review

Best deals around
July 11, 2018

Best deals around! Reachable minimum purchase with additional coupons unlike companies who want you to buy $100+ for free shipping.

Date of experience: July 10, 2018
Iowa
1 review
1 helpful vote
Follow Marylouise S.
Unfollow Marylouise S.
Share Review
Report Review

Clothes are very affordable and cute! There are so many options to choose from, but it's easy to find what you're looking for. I loved shopping from here.

Date of experience: July 10, 2018
Washington
1 review
2 helpful votes
Follow Edwina H.
Unfollow Edwina H.
Share Review
Report Review

Very well organized
July 11, 2018

Very well organized online store. Good customer service easy browsing the site too that is not easy to find in other online stores!

Date of experience: July 10, 2018
California
1 review
1 helpful vote
Follow Maegan B.
Unfollow Maegan B.
Share Review
Report Review

Great company
July 11, 2018

I've always bought from fashionnova. Love their style! Great company, love their stuff. I always shop there!

Date of experience: July 10, 2018
Indiana
1 review
1 helpful vote
Follow Kindra F.
Unfollow Kindra F.
Share Review
Report Review

Great stuffs!
July 10, 2018

Love Fashionnova! Their customer service is fantastic, and their selection is awesome! Great stuffs!

Date of experience: July 10, 2018
California
1 review
1 helpful vote
Follow Angeles S.
Unfollow Angeles S.
Share Review
Report Review

Love it
July 10, 2018

I've always bought from fashionnova. Love their style! Great company, love their stuff. I always shop there! Love it

Date of experience: July 10, 2018
Georgia
1 review
1 helpful vote
Follow Shantelle F.
Unfollow Shantelle F.
Share Review
Report Review

Fashionnova is very easy to use and they have a lot of cute stuff! Checkout process and navigating items were easy. Highly recommend this site!

Date of experience: July 10, 2018
Virginia
1 review
1 helpful vote
Follow Branda B.
Unfollow Branda B.
Share Review
Report Review

Would Recommend
July 10, 2018

I have had good experiences here, I've had issues with things not being in stock and taking too long, and fashionnova emailed me to notify about the situation and handle it really well.

Date of experience: July 10, 2018
California
1 review
1 helpful vote
Follow Evelynn D.
Unfollow Evelynn D.
Share Review
Report Review

Good experience
July 10, 2018

Lots of different stylish options for various prices so you can buy clothes pertaining to your budget. Good experience

Date of experience: July 10, 2018
California
1 review
1 helpful vote
Follow Fonda C.
Unfollow Fonda C.
Share Review
Report Review

Cute stuffs with affordable price, If anyone wants cute outfits with decent price then Fashionnova is the place to shop.

Date of experience: July 10, 2018
Maryland
1 review
1 helpful vote
Follow Tamie D.
Unfollow Tamie D.
Share Review
Report Review

Such cute clothes for really cheap prices! The quality is usually very good from what I can tell. Good job FN

Date of experience: July 10, 2018
California
1 review
1 helpful vote
Follow Latanya W.
Unfollow Latanya W.
Share Review
Report Review

This is such an amazing online store you can find just anything and the products are amazing. Thanks Fashionnova!

Date of experience: July 10, 2018
Colorado
1 review
1 helpful vote
Follow Barbera O.
Unfollow Barbera O.
Share Review
Report Review

Fashionnova always has what I want! They ship fast and the reviews are very useful to see if products are what you're looking for.

Date of experience: July 10, 2018
New Jersey
1 review
1 helpful vote
Follow Georgianne L.
Unfollow Georgianne L.
Share Review
Report Review

The fashion they have online is super cute and unique and depending on the reviews of each specific item, tends to be good quality for a super affordable price.

Date of experience: July 10, 2018
Texas
1 review
1 helpful vote
Follow Hae B.
Unfollow Hae B.
Share Review
Report Review

My favourite online store, So far I have had no problems with FN at all (I've bought from them 3 times this year).

Date of experience: July 10, 2018
Texas
1 review
1 helpful vote
Follow Taisha G.
Unfollow Taisha G.
Share Review
Report Review

I'm hooked!
July 10, 2018

I'm hooked! Love the selection, and the prices are great. Totally worth the wait. Easy to order, very quick, good service, competitive price

Date of experience: July 10, 2018