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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have shopped at this store once(just placed my second order) and I have no complains. I had some size issues with some shoes I bought, however, the store was able to send me the size that was right for me. They are very nice and attentive. I am definetly going to keep buying from here!
Nice experience for a first timer at online shopping! Navigating through the site was super easy. Thanks!
I love everything about this website. The items are great and the variety and prices. I don't shop on here much, because it's not the cheapest for a university student, but it is quite affordable!
I like the website and the items. I learned how to get items by online. You need to research a lot, and see your size carefully.
You know what you are getting, and even though some items are not as high quality as one would like them to be, if you're ordering a pair of jeans for $10 you need to compromise a little! Other than some issues with the quality of some cheaper products, everything is very legitimate and well organized.
I've ordered once previously from fashionnova, and just placed my second order. It is the only truly affordable online shop with items that are my style.
One of the best shopping sites, There is always a sale every day and the prices knock other competitors out of the park.
Everything is included, and the items I purchase are exactly what they said they would be. I've never found another site, for these prices and quality, as good as fashionnova!:-) 10/10 would recommend!
I receive items, they are always protected well and come very fast. Constantly buy products from this amazing company.
It was very easy to use and the deals were good. Its hard to find quality items from fashion companies on the internet but fashionnova made it so much more easier.
Fashionnova is an amazing clothing store! Every order I get is always top notch quality and I anticipate getting my next piece of clothing everytime I order from them. They are honestly just the best!
Im in love with this website. I love buying clothes from fashionnova and their clothes are soooo freaking cuteeee
Great website. With easy access to several different items. Reasonable price and amazing selections.
I love this site and being able to get such cute things. I wish shipping was a little faster but it is in another country so can't help with that.
Have been coming back to fashionnova. The product-price relation is very fair, they offer aloooot and the customer service is excellent!
Affordable and stylish, its almost too good to be true! When I started shopping here, I haven't stopped and don't think I will! Totally recommend this site!
Love fashionnova with a passion, I've always looked for a site where I could trust and find almost every type of clothing I wanted.
I love all the clothes at Fashionnova! Everything is priced really well and is great quality. 10/10 recommend
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

