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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Very efficient and good prices. They are very informative with all the products and treat really good loyal costumers. My favorite shop to buy fashion clothes!
I absolutely adore Fashion Nova, their fashion is absolutely amazing and I buy most of my clothes from their site! You can't buy any of these products in stores near me so this is super exciting!
It's a great place to find cute things that you would have to search on browser for and pay a much higher price. Great Job!
Great company. The shipping doesn't take very long. I've always purchased items that come in good quality. Thanks FN!
This is my first experience with this fashionnova company and I found it to very good, I will be ordering from them again!
I find the items always good for their price and never had any problems. Also always find what I'm searching for.
Informed me when item was sold out and refunded within a day or so. I was also updated about the delivery and they are really efficient. Would definitely purchase more from here again! Thank you FN!
Great service and items came faster than expected. A wide range of products not available in my country.
The clothed were in great shape! It was very easy placing an order. Excited to receive my product from this website..
Always good quality, good shipping, absolutely love this website! The products are amazing! I cant wait to receive them!
Bought some clothes, never arrived. Contacted them and they said that a technical error had occurred and because of that my order wasn't going to ship. Then they said I was going to get a refund. 5 months has passed and nothing has showed up in my bank account. I've emailed them about this matter and they always ignore me. SO people please don't fall for this scam, sadly I'm not the only one they have done this to.
Recently ordered a dress for a wedding with 2 day shipping. Going on day for still no dress. This is the second time they have taken forever to send my order. Not to mention having the wrong size sent to me on one order. Extremely disappointed and fed up with customer service.
Always ships on time and is affordable with lots of selections of products. They have good products. Brands and detailed pictures of the products.
Excellent product variety, love the beauty department, although, would love to have more winter clothes options
Been buying from fashionnova since 2017 and I've never had any reason to complain. They are always eager to help should you run into any issues and will deliver quality products to your home!
Ordered a few items which took way longer than 3-4 business days to arrive (precisely 3 weeks) After finally receiving the products I was nothing but disappointed because it was not the right size and some of the items looked nothing compared to what they did online so I basically ordered garbage and wasted my money on thing I never wore. Contacted them and they didnt bother to respond nor solve the problem. Never ordering from here again the hype is for no reason
I love Fashionnova! I just love it! There are always so many lovely options to choose from. I am on the petite side and constantly have trouble finding items that fit me where I live. Fashionnova! Saved me!
Never gotten a bad product from this site. Shipping is always relatively fast considering where the stuff is coming from.
Everything is always super legit! As long as you know your sizes all orders are accurate to boot! Thanks!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

