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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Hassle-free Experience of Online Purchase, This rating is solely for the experience of ordering on their website. This is my first time to order from fashionnova.
So many brands and choices, a great range of products at an affordable price range. Viewing customer ratings of each product made decisions much more informed. Love this site- it has to be my favorite for online shopping.
I have ordered from this company a few times now and am always happy with the price and quality of my goods!
The layout of this website is simple and very easy to navigate, and the prices of the products are also very reasonable. I will definitely be purchasing from this website again.
I always visit whenever there are sales, I find great deals, good shipping, and amazing styles:)100 % recommend!
I like fashionnova a lot! It is a site where i can get some good quality clothes and some products. The shipping is quite fast.
Hey That's Pretty Good! Great choices and prompt delivery! I would (and do) recommend fashionnova to anyone.
Wonderful clothes, fashionnova have a lot of cute, wonderful clothes and accessories you can find at great prices!
I have practically stopped shopping anywhere else. The clothes and especially the facial products are also very nice. No complaints at all.
Fashionnova is a very good and trustworthy company, I've never had any problems with them or their products. The only struggle I have is that the "one size" clothing tends to be small.
Never really had a problem with Fashionnova. Great service and great variety of products at a reasonable price.
Just be sure to read the reviews of the items before you buy to double check! Its a fantastic website and Ill continue to make orders in the future!
Clothes are nice to wear and to see, but sometimes you have to buy one size larger. Good job fashionnova!
Various kind of clothes, a lot of colors, even if sometimes the color you want is sold out. Nice online shopping site overall
Great prices, tons of sales, and free shipping. Website has slightly slow loading times, but the fashion looks amazing and I'm excited to try clothing designed for a petit frame like mine!
This is my first time ordering with this website and so far, I'm glad with it! The prices are reasonable and the variety of products is really great!
Very easy to navigate. I am waiting for my first order to arrive, if it arrives safely this will be my fave site to shop
I had no problems with the shopping, but the check out was repetitive and a little confusing. I'm waiting to see how the shipping goes. I'm hoping that all goes well
The price of all the items from this website is very reasonable so I am looking forward to buy other things next time! :)
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

