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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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North Carolina
1 review
0 helpful votes
Follow Marlene W.
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Had no problems ordering products from this website and can find a variety or products at good prices.

Date of experience: August 2, 2018
Texas
1 review
0 helpful votes
Follow Denise A.
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I will surely recommend and advertise this site to close friends and family members that are shopaholics!

Date of experience: August 2, 2018
California
1 review
0 helpful votes
Follow Ginger D.
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Many options to choose from. However, there is a drawback when shipping an order that contains more than 1 item.

Date of experience: August 2, 2018
California
1 review
0 helpful votes
Follow Henrietta V.
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I love it
August 2, 2018

Fashionnova is really clear and easy to use, and their products arrive in a timely manner! I'm addicted. All i do is impulse spend and i love it

Date of experience: August 2, 2018
New York
1 review
0 helpful votes
Follow Wilma H.
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Love it! Thanks FN!
August 2, 2018

Fast shipping, great customer service, awesome range of products and affordable pricing~Love it! Thanks FN!

Date of experience: August 2, 2018
Tennessee
1 review
0 helpful votes
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I order clothes, accessories, and other products from fashionnova for my teenage children. The quality is good, the clothes are stylish and different from what they can buy in Germany, and there are really great sale prices.

Date of experience: August 1, 2018
Ohio
1 review
0 helpful votes
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Satisfied
August 2, 2018

I decided to try this website as many of their fashion products are cheaper than many shops. Wasn't disappointed at all as the delivery was very quick! Satisfied with all the quality of my items, they even wrap it securely!

Date of experience: August 1, 2018
Arkansas
1 review
0 helpful votes
Follow Leona M.
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The products I use are all here! They are usually a lot cheaper than others, plus you can browse all the other super cool products on the market too!

Date of experience: August 1, 2018
California
1 review
0 helpful votes
Follow Lila C.
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Your site is so good
August 2, 2018

Ive never dared to buy these things online, but your site is so good it makes me exited to try it all! Thanks fashionnova

Date of experience: August 1, 2018
New Jersey
1 review
0 helpful votes
Follow Lucia P.
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Amazing experience looking through all your products! So much to choose from, and the information on each product is such a great help!

Date of experience: August 1, 2018
New York
1 review
0 helpful votes
Follow Roberta G.
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Best style shopping website, I bought clothes from this website all the time. Love what they have to offer. The price is so reasonable as well.

Date of experience: August 1, 2018
Colorado
1 review
0 helpful votes
Follow Pansy C.
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Good range of products and styles available, and the customer reviews are super helpful. I always get compliments on products I purchased from Fashionnova!

Date of experience: August 1, 2018
Washington
1 review
0 helpful votes
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Love this website
August 2, 2018

Love this website! Really easy to use and super reliable! Also the discounts and sales are great! Nice Job FN!

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Impressed!
August 2, 2018

I have ordered from here pretty often and every time I am impressed. They have a variety of clothes that are good material at a lower price!

Date of experience: August 1, 2018
Florida
1 review
0 helpful votes
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Highly recommend
August 2, 2018

Since I haven't received my products yet I can't guarantee the quality/ shipping or anything else yet. But from the get go seems pretty awesome! Highly recommend.

Date of experience: August 1, 2018
Florida
1 review
0 helpful votes
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Amazing stuff!
August 2, 2018

Its a pretty amazing place to shop, ranges of products, especially fashion clothes and shoes which is extremely hard for me, in Australia to get a hand of.

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Excellent experience
August 2, 2018

Shop here a number of times and I've had an excellent experience every time, a wide selection, cheap and good quality.

Date of experience: August 1, 2018
Arizona
1 review
0 helpful votes
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Amazing!
August 2, 2018

They have a lot of awesome things like clothes, I've never really had a problem with them, so i'd say they do an excellent job!^-^

Date of experience: August 1, 2018
New York
1 review
4 helpful votes
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HORRIBLE SERVICE
August 1, 2018

I spent over $150 on their website and never received my package. I have tried to be in touch with multiple people via phone and email and they are incredibly unhelpful. I have never been so appalled by online customer service before! It has been over a month and half since I placed my order and there is still no resolution. Multiple different people are responding to my emails with no assistance and I when I call I wait for an hour and then the answering service hangs up, HELP!

Date of experience: August 1, 2018
Colorado
1 review
1 helpful vote
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There's such a huge variety of items you can purchase. I love it! The only problem is that I always feel iffy about purchasing online, so I tend to refer to reviews and ratings

Date of experience: August 1, 2018