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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Kentucky
1 review
1 helpful vote
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Great shop
August 9, 2018

Great website, easy to shop in, has cute stuff, and my girlfriend loves it. An easy way to get her lots of presents without.

Date of experience: August 9, 2018
North Dakota
1 review
1 helpful vote
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Would recommend
August 9, 2018

Wide variety of products, my items arrived ahead of schedule, very pleased with my purchases. Would recommend

Date of experience: August 9, 2018
Florida
1 review
1 helpful vote
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I recommend ordering in bulk as it is worth it. Free shipping can be obtained from ordering over a certain price limit :).

Date of experience: August 9, 2018
West Virginia
1 review
1 helpful vote
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They give out coupons and free stuff from their social media. Shipping might take a coupe of weeks sometimes but it's kind of expected because of the their products.

Date of experience: August 9, 2018
New Jersey
1 review
1 helpful vote
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I've ordered from Fashionnova before and their products are good. The sizes are just right for me. I haven't had any problems from shopping in Fashionnova.

Date of experience: August 9, 2018
Arizona
1 review
1 helpful vote
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I keep coming back!
August 9, 2018

They ship from outside of the US, the shipping normally isn't too bad of a wait, roughly 3-4 weeks on average. Regardless, I keep coming back!

Date of experience: August 8, 2018
Texas
1 review
1 helpful vote
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I shop at Fashionnova quite often because their deals are pretty unbeatable, especially for the dress!

Date of experience: August 8, 2018
New York
1 review
1 helpful vote
Follow Debera P.
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I really enjoyed my online shopping experience with fashionnova. There are a lot of selections at very nice prices. I enjoy the time my daughter and I spend looking for things to buy.

Date of experience: August 8, 2018
Texas
1 review
1 helpful vote
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Great
August 9, 2018

Very easy to access site with a wide variety of affordable items. My only complaint is there aren't reviews on certain items.

Date of experience: August 8, 2018
Missouri
1 review
1 helpful vote
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Has everything I was looking for plus more! So much to choose from and great prices. I have never had a problem with shipping and the quality of the products I have received are excellent.

Date of experience: August 8, 2018
Florida
1 review
1 helpful vote
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I like the shop
August 9, 2018

I like the shop. Their is a big variety on products. They have everything. But its quite overwhelming with how much they have. Fast shipping and good prices

Date of experience: August 8, 2018
New York
1 review
1 helpful vote
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Trustworthy site
August 9, 2018

This site has made it easy for me to buy and try out new products. Trustworthy site. I've had a good shopping experiences. They have so many nice stuff at good prices.

Date of experience: August 8, 2018
New York
1 review
1 helpful vote
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Very cute designed shirts, nice deals every once a while. Most clothes are well-made, affordable pricing.

Date of experience: August 8, 2018
California
1 review
1 helpful vote
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I also feel safer buying from fashionnova than other online shops because I know where I am buying it from, and I am sure that all my items will arrive at the same time.

Date of experience: August 8, 2018
Florida
1 review
1 helpful vote
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It is extremely convenient that all items are shipped to me at the same time because it saves me from worrying about the delivery times of each product. This is my second time buying from fashionnova and I am always checking on the site to look at the new items and the great offers.

Date of experience: August 8, 2018
New Jersey
1 review
1 helpful vote
Follow Elisa B.
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Fashionnova is a great website! I can find so many unique and beautiful products that I normally wouldn't find in any other shops with the same prices. I also appreciate how you are able to give reviews on items to help and guide others.

Date of experience: August 8, 2018
Missouri
1 review
1 helpful vote
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Surprising
August 9, 2018

I've ordered some products and a t-shirt for now, really really reeeeeally surprised with the quality and the efficiency demonstrated

Date of experience: August 8, 2018
South Dakota
1 review
1 helpful vote
Follow Joanne E.
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So far, I love the uniqueness that this shop provides. The clothes are modern and look good :) Clothing review

Date of experience: August 8, 2018
New York
1 review
1 helpful vote
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The site is really easy to use and there is a large range of products at affordable prices. Easy to use this website!

Date of experience: August 8, 2018
North Carolina
1 review
1 helpful vote
Follow Vickie F.
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Great competitive prices compared to other sites. I would have gave it 5 stars but it was lacking photos. Love the reviews. Just wish It had more sorting options.

Date of experience: August 8, 2018