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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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So many options to choose from, I just wish international shipping was a bit faster or the express shipping wont have added taxes.
I always get what I expect with clothing and things fit me perfectly, which is surprising because I am bit curvy. People have recommended me this site many times and I recommend it as well
Products came in, and came in great condition. Did take a little while, (about a month and a half, but all is good. :)
I have been shopping on FN for years now and have not had any problem with them. Their website is easy to navigate and they use trusted sites such as paypal for payments.
I never had any issue with receiving my items or quality of products. They're prices are also pretty reasonable!
I get many clothes from here and all my fashionnova products. After living in italy and coming back to the US, FN was great on making sure I could keep my stock up on all my products and accessories!
I loooove fashionnova! They have everything that I ever need or think of, even things that I didn't know about! I've been shopping through here for a year almost two.
Fashionnova truly changed my mind by offering correct and helpful information as well as authentic products that I could not never complaint about!
Great variety of products, but limited size options to chose from. Overall, great company and good prices.
This is my fourth time ordering something with Fashionnova and I'm really glad I found this website because the amount of variety of things you can buy is amazing and they're all in good quality.
Customer service is also quick to respond with inquiries & they always have promotions, additional discounts & free delivery for a minimum purchase. Plus they are quick to send your orders. Keep it up Fashionnova!
I really enjoy ordering from FN! Everything fits me well and is great quality. I always recommend to my family and friends! :D
This is the best company for people like me! Who likes fabulous style and for the best budget! I usually get everything i need on time!
I use this site so much and the prices are super affordable, which is a big plus. I've ordered so many times from fashionnova, and I've always received my packages from there.
Deliveries have been on time, or early, well packaged, and with no problems. I'd happily recommend them to anyone looking for cute fashion style.
I love this website! Just made my first purchase and can't wait to explore Fashionnova further! Delivery is always on time!
Loved my purchase! I bought 3 dresses and 2 gorgeous overcoats and the quality on everything was great! The measurements are very accurate so make sure you measure well! Will definitely shop with them again!
The size I ordered wasn't available but customer service was very helpful in getting me to select another size. I had to make minor alterations but the dress was exactly as pictured and looked amazing on me.
It is just as pictured. It is good quality, the seems are finished, the beading is good quality, the stones are nicely placed, and the size appears to be true.
The pants was perfect in every way! I was worried that it was going to be too small after reading reviews, but it was okay :) and it looks great for such a cheap price! I adore it.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

