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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Utah
1 review
2 helpful votes
Follow Keila H.
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So many options to choose from, I just wish international shipping was a bit faster or the express shipping wont have added taxes.

Date of experience: August 14, 2018
Massachusetts
1 review
2 helpful votes
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In my experience
August 14, 2018

I always get what I expect with clothing and things fit me perfectly, which is surprising because I am bit curvy. People have recommended me this site many times and I recommend it as well

Date of experience: August 14, 2018
Washington
1 review
2 helpful votes
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Great Website
August 14, 2018

Products came in, and came in great condition. Did take a little while, (about a month and a half, but all is good. :)

Date of experience: August 14, 2018
Texas
1 review
2 helpful votes
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I have been shopping on FN for years now and have not had any problem with them. Their website is easy to navigate and they use trusted sites such as paypal for payments.

Date of experience: August 14, 2018
Washington
1 review
2 helpful votes
Follow Danae L.
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I never had any issue with receiving my items or quality of products. They're prices are also pretty reasonable!

Date of experience: August 14, 2018
Texas
1 review
2 helpful votes
Follow Torie G.
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I get many clothes from here and all my fashionnova products. After living in italy and coming back to the US, FN was great on making sure I could keep my stock up on all my products and accessories!

Date of experience: August 14, 2018
Canada
1 review
2 helpful votes
Follow Florene A.
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BEST site out there!
August 14, 2018

I loooove fashionnova! They have everything that I ever need or think of, even things that I didn't know about! I've been shopping through here for a year almost two.

Date of experience: August 14, 2018
Pennsylvania
1 review
2 helpful votes
Follow Hyacinth G.
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Fashionnova truly changed my mind by offering correct and helpful information as well as authentic products that I could not never complaint about!

Date of experience: August 14, 2018
New York
1 review
2 helpful votes
Follow Nila L.
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Great variety of products, but limited size options to chose from. Overall, great company and good prices.

Date of experience: August 14, 2018
New York
1 review
2 helpful votes
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Love it!
August 14, 2018

This is my fourth time ordering something with Fashionnova and I'm really glad I found this website because the amount of variety of things you can buy is amazing and they're all in good quality.

Date of experience: August 14, 2018
Florida
1 review
1 helpful vote
Follow Vanna K.
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Customer service is also quick to respond with inquiries & they always have promotions, additional discounts & free delivery for a minimum purchase. Plus they are quick to send your orders. Keep it up Fashionnova!

Date of experience: August 13, 2018
Maryland
1 review
1 helpful vote
Follow Bernetta O.
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I LOVE FN
August 14, 2018

I really enjoy ordering from FN! Everything fits me well and is great quality. I always recommend to my family and friends! :D

Date of experience: August 13, 2018
New York
1 review
1 helpful vote
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This is the best company for people like me! Who likes fabulous style and for the best budget! I usually get everything i need on time!

Date of experience: August 13, 2018
California
1 review
1 helpful vote
Follow Ashton S.
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I use this site so much and the prices are super affordable, which is a big plus. I've ordered so many times from fashionnova, and I've always received my packages from there.

Date of experience: August 13, 2018
Nevada
1 review
1 helpful vote
Follow Ciara M.
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Deliveries have been on time, or early, well packaged, and with no problems. I'd happily recommend them to anyone looking for cute fashion style.

Date of experience: August 13, 2018
Maryland
1 review
1 helpful vote
Follow Gia M.
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I love this website!
August 14, 2018

I love this website! Just made my first purchase and can't wait to explore Fashionnova further! Delivery is always on time!

Date of experience: August 13, 2018
Florida
1 review
1 helpful vote
Follow Isaura T.
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Awesome quality
August 13, 2018

Loved my purchase! I bought 3 dresses and 2 gorgeous overcoats and the quality on everything was great! The measurements are very accurate so make sure you measure well! Will definitely shop with them again!

Date of experience: August 13, 2018
Florida
1 review
1 helpful vote
Follow Dollie G.
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The size I ordered wasn't available but customer service was very helpful in getting me to select another size. I had to make minor alterations but the dress was exactly as pictured and looked amazing on me.

Date of experience: August 13, 2018
Texas
1 review
1 helpful vote
Follow Geralyn D.
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The dress is amazing
August 13, 2018

It is just as pictured. It is good quality, the seems are finished, the beading is good quality, the stones are nicely placed, and the size appears to be true.

Date of experience: August 13, 2018
California
1 review
1 helpful vote
Follow Torrie F.
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Perfect
August 13, 2018

The pants was perfect in every way! I was worried that it was going to be too small after reading reviews, but it was okay :) and it looks great for such a cheap price! I adore it.

Date of experience: August 13, 2018