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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Tennessee
1 review
1 helpful vote
Follow Yasuko M.
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I absolutely love my dress. The quality was amazing and received it really quickly. I would totally buy from your site in the future.

Date of experience: September 6, 2018
Maryland
1 review
1 helpful vote
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I had an excellent experience dealing with Fashionnova and subsequently received a beautifully made and very pretty clothes. I look forward to dealing with this company again and would certainly recommend them

Date of experience: September 6, 2018
Texas
1 review
1 helpful vote
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Good service but pricing shipping method. Please consider not using DHL as it is very expensive and you always have to pay customs.

Date of experience: September 5, 2018
Mississippi
1 review
1 helpful vote
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Love my new boots
September 6, 2018

Love my new boots and quick shipment, delivery is expansive. Boots are the same i used to have. Look forward to doing more business!

Date of experience: September 5, 2018
Colorado
1 review
1 helpful vote
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Fast and easy!
September 6, 2018

Fast and easy! The shoes were shipped to Germany rapidly, and they are of wonderful quality. Attractive prices and prompt delivery

Date of experience: September 5, 2018
Massachusetts
1 review
1 helpful vote
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Ordered on Thursday night and I had it Wednesday afternoon. Great price, fast shipping. A pleasure to do business with you.

Date of experience: September 5, 2018
Virginia
1 review
1 helpful vote
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Fantastic!
September 5, 2018

Fantastic! Easy to use website, and fast and expedient international shipping. Highly recommend Fashionnova!

Date of experience: September 5, 2018
New York
1 review
1 helpful vote
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I am so happy
September 5, 2018

I have been trying to buy pants here in Fashionnova for the past several months and been unsuccessful. I am so happy that I found this store because now I can purchase from them!

Date of experience: September 5, 2018
Colorado
1 review
1 helpful vote
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Very pleased
September 5, 2018

The shipping arrived very well, quickly and well packed! A very positive experience which I will repeat.

Date of experience: September 5, 2018
Florida
1 review
1 helpful vote
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Excellent
September 5, 2018

Ordered a pair of Karma of Charme boots. Received within a few days. Excellent service x Thanks Fashionnova!

Date of experience: September 5, 2018
Virginia
1 review
4 helpful votes
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Excellent service
September 5, 2018

Great items, prompt despatch, excellent packaging and an overall smooth transaction. Excellent service

Date of experience: September 5, 2018
Maryland
1 review
1 helpful vote
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All as promised
September 5, 2018

First time order and everything went perfectly well, easy order, delivery exactly as promised, goods as described. Thanks!

Date of experience: September 5, 2018
New Jersey
1 review
1 helpful vote
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Super!
September 5, 2018

Fast response, great coat! I can recommend seller to everybody. Very fast delivery, high quality product, good service,

Date of experience: September 5, 2018
Illinois
1 review
1 helpful vote
Follow Karima L.
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I bought a lovely animal pop dress. It was a great price and arrived within two days! Will definitely be back :) Excellent service, great product

Date of experience: September 5, 2018
Louisiana
1 review
1 helpful vote
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Fantastic transaction
September 5, 2018

Fantastic transaction, super jacket and prompt service and mail, certainly trade again and no hesitation to recommend this company

Date of experience: September 5, 2018
North Dakota
1 review
1 helpful vote
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Truly 5* service
September 5, 2018

The price was lower than I had seen anywhere. Now they've just arrived, on the time given, neatly packed and yes, just the shoes I was looking for, a truly 5* service, thanks!

Date of experience: September 5, 2018
Nevada
1 review
1 helpful vote
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Good Job
September 5, 2018

I was looking for a particular model of shoes. Searching around I found the right model and right size on Fashionnova! Good Job.

Date of experience: September 5, 2018
Minnesota
1 review
1 helpful vote
Follow Enid L.
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Excellent service
September 5, 2018

An overall positive experience, merchandise arrived in excellent condition, packed with real care in an absolute professional manner and in short time. Very pleased with my purchase, trousers and blouse as advertised, right description and photos.

Date of experience: September 5, 2018
California
1 review
1 helpful vote
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The delivery is made on time and the packaging is of very good quality. Fast and efficient service to Ireland

Date of experience: September 5, 2018
Pennsylvania
1 review
1 helpful vote
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PERFECT
September 5, 2018

The choice offered on the site is large and of good quality! It's one of my favorites and I talk about it around me!

Date of experience: September 5, 2018