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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I absolutely love my dress. The quality was amazing and received it really quickly. I would totally buy from your site in the future.
I had an excellent experience dealing with Fashionnova and subsequently received a beautifully made and very pretty clothes. I look forward to dealing with this company again and would certainly recommend them
Good service but pricing shipping method. Please consider not using DHL as it is very expensive and you always have to pay customs.
Love my new boots and quick shipment, delivery is expansive. Boots are the same i used to have. Look forward to doing more business!
Fast and easy! The shoes were shipped to Germany rapidly, and they are of wonderful quality. Attractive prices and prompt delivery
Ordered on Thursday night and I had it Wednesday afternoon. Great price, fast shipping. A pleasure to do business with you.
Fantastic! Easy to use website, and fast and expedient international shipping. Highly recommend Fashionnova!
I have been trying to buy pants here in Fashionnova for the past several months and been unsuccessful. I am so happy that I found this store because now I can purchase from them!
The shipping arrived very well, quickly and well packed! A very positive experience which I will repeat.
Great items, prompt despatch, excellent packaging and an overall smooth transaction. Excellent service
First time order and everything went perfectly well, easy order, delivery exactly as promised, goods as described. Thanks!
I bought a lovely animal pop dress. It was a great price and arrived within two days! Will definitely be back :) Excellent service, great product
Fantastic transaction, super jacket and prompt service and mail, certainly trade again and no hesitation to recommend this company
The price was lower than I had seen anywhere. Now they've just arrived, on the time given, neatly packed and yes, just the shoes I was looking for, a truly 5* service, thanks!
I was looking for a particular model of shoes. Searching around I found the right model and right size on Fashionnova! Good Job.
An overall positive experience, merchandise arrived in excellent condition, packed with real care in an absolute professional manner and in short time. Very pleased with my purchase, trousers and blouse as advertised, right description and photos.
The delivery is made on time and the packaging is of very good quality. Fast and efficient service to Ireland
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

