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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I order a lot Im very happy so far with all of my orders, I love the prices I think I save so much more. Great place to find barely clothes.
Great buys I have to read description thoroughly I have never been let down. Excellent service, great inventory, priced right.
Great styles at great prices! I like shopping on fashionnova because I find styles that I can't find locally at great prices.
Great company! From beginning to end, shopping on their website to receiving your package, this company does everything right!
Fashionnova is my new favorite place to shop! Great website to find wonderful Fashion clothes and accessories!
I enjoy shopping and marking favorites, saved searches make filtering a breeze. I love to see how much I saved, one of my favorite parts of placing an order!
They offer a great variety of fashion clothes I love and I'm able to discover known brands. Great quality items at ever greater prices.
If I have a question someone always gets back to me in a quick turnaround time. Great Customer Service.
I've never had an issue or ever have been sent anything that was misrepresented online. The only qualm I have is that the payout for items is like nonexistent, but I'm more of a buyer so it doesn't bother me too much.
Great revolving inventory, good prices, decent customer service, decent shipping times. Thank you fashionnova!
I recently bought a shirt, and i was miss click the item that i want to buy, i contact their customer support, they quick refund my money in a timely manner, then i buy again, excellent time, delivered in the said day, very approachable, and very affordable price. I would definitely buy it again soon..
Everything went smooth. I thought the site was pretty clear and easy. My products shipped right away.
My product arrived on time and was better than i expected. I would highly recommend this site to anyone. Will definitely buy again
Fashionnova was the best one-stop shop for all our fashion needs whether you're looking for best design and great catch deals!|
I purchased an amazing shoes from FN last month and was really impressed with everything from the product to the customer service.The shoes looks great and the shopping experience was good. Most of my friends plan to order from them as well.
I am so happy. I will be buying a lot more and We are very excited and will certainly buy from you again.
Hello I just recived a dress from you. Thank you so much for the perfect timing. The colour, style and size is fantastic.
Fabulous dress, making girls' dream come turegood place to buy dress. Thank you. Great service.!
Excellent! Fast shipping it was exactly like the picture. It's true to size. I will be ordering from them again.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

