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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Love buying clothes here. Saving so much $. Clean out bag is so easy too! Helps me keep my wardrobe ever changing and current.
I have found that they often do not take some of the good clothes or shoes I send in or give me a very low price. That's why I only gave 4 stars :)
Easy and convenient. Beautiful items delivered quickly and packaged lovely. Best of all, very easy return policy if item doesn't work! I do all my shopping with FN and have gotten many of my friends into it to!
I love the quality of items they stock, at a fair price. I've been a customer for a long time now and always come back
Nice description of clothes, honest. Priced fair, good return policy. I would and have highly recommended Fashionnova to friends and family!
I love this site and really love when you give us discounts off also :) Excellent pretty fast service! Thanks!
Everything I've bought from Fashionnova has been perfect! The prices and fast shipping are great too!
I am a frequent purchaser from fashionnova and I have never been disappointed with my purchase! In fact, if anything, I have been pleasantly surprised with the condition and quality of all my purchases!
FN is now my first go to store whenever I need clothing, shoes, and handbags. So impressed with their wide selections of both new items and I've actually found more items to love.
I have never had a problem with your merchandise! I buy all the time. My only suggestion is this: Each item has different measurements. XL has a bust size that can range from 32 to 45. It would be great to filter tops and dresses by bust size.
Fashionnova is easy to use with quality items to choose from. Recently we had a house fire and all of my clothes were burned. Great quality and unexpected perks! Has allowed me to even buy some of the clothes that I actually lost in our fire. Although used, the quality is good and they arrive very quickly! Thanks Great quality and unexpected perks!
The reason I took off one star is the long time it takes to get a reply when there's an issue. Sometimes I don't even get a reply. I email Customer Support because that seems to be the only way to get in touch with anyone. It used to be that I'd get an immediate reply but now it's days later, if at all. The reply is usually helpful, so that's good.
Everything is brand new, I have no complaints whatsoever. I absolutely love shopping on fashionnova.
Always a fantastic experience with fashionnova. I am obsessed with fashionnova! I have made so many orders I've lost count
My only complaint is that they have really raised the prices especially on other items. Some items are priced are reasonable.
I shop for clothes and shoes almost exclusively on FN. Over the years, there have been many items that didn't fit or weren't quite what I expected, but returns are very easy and the really great finds made it all worth it.
The flip side is, the number of items available is sometimes overwhelming. Luckily, there are many ways to limit your search. I love the super-easy return process.
Just received my order today! I wouldn't say the quality is great but you get what you pay for. Reasonable prices for what you're getting. I purchased the denim skinnies they are true to size and comfortable but they aren't as flattering as I had expected.
I will definitely be wearing them though!
I also purchased a jacket which most reviews advised to size up. I purchased a small which runs a little big but that's not really an issue it doesn't look stupid. I would take most reviews on the FashionNova site with a grain of salt. Make a purchase and you'll have an idea of how their clothes fit. My advise would be size down.
Reasonable shipping time to Canada. 5 days total.
I probably won't order again, however i am pleased with my purchases even though the jacket is a little big and the jeans aren't as flattering as i had hoped.
The ease of ordering, and if I am not 100% pleased, just send it back. The prices are so reasonable, I can have 3 X the outfits I normally would Thanks, FN. What a wonderful concept for those who cannot buy $$$$ stuff.
I have never sold but have bought items from fashionnova many times. Items have generally been as described and I like that I can try things on and return them as needed without having to drag my kids with me to the store. The turnaround time for returning items has recently been significantly shortened so you don't have to wait as long to place another order with store credit, which made fashionnova even better! I rarely buy new clothes at full price anymore.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

