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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I really enjoy shopping fashionnova. The merchandise is fresh, ever-changing, and I particularly like the highly personalized shopping service.
Love each and every polka dot box! She has a collection of the most creative jackets, dresses, shoes and tops in town. I also enjoy shopping on the web site, it is a very easy experience.
I've just start shopping with fashionnova, they have a great selection of wonderful items, both women and men. I have told all of my shopping buddies to try FN you won't be SURPRISE!
Great site! Found some great clothes and sold some clothes (even though I Didn't get as much as I thought on my clothes).
Great place! Absolutely love all my new things can't wait to go back! Recommend to everyone to try it's fun
Hard for me to know what size I need! Sometimes 10, sometimes 12. European sizes not any different but I order what I like. If it doesn't fit, returns are hassle free. I have a credit built up so it makes it easy for me order when I see something I like! Thanks!
The quality of the items are excellent and I mostly return items because of fit. I have recommended fashionnova to my friends and they are becoming fans as well. The environmental impact is a plus too.
Fashionnova is my favorite new on-line store and my husband never gets mad when I shop at fashionnova. Thanks!
Great way to buy clothes without breaking the bank. Excellent selection, prices. I have had good luck with this site. Would recommend it for everyone to try.
The description of each item posted has been completely accurate in my experience. I've loved each piece I've purchased and I would recommend Fashionnova.com to anyone.
Cloths are in excellent condition. And very affordable. Don't shop in other stores anymore! I use Fashionnova for my shopping needs
I love this site, the purse that I bought was too big for me but I kept it to give to my sister who saw it and snatched it out of my hand. I told her I was sending it back to you. But, all alone I knew I was going to give it to her for her birthday. Thanks fashionnova You're the best and your prices aren't too shabby either.
I love shopping on fashionnova more than any other site! The clothes are always in great shape with fast shipping and easy returns.
Unique one of a kind finds! Pictures and chest, waist, and length sizes given make shopping easy. If doesn't fit or you change your mind returns are easy.
The best brands, items are brand new, I am now able to wear the quality pieces I was not able to afford, being retired, and semi-broke. No more trips to the mall, I just go to my mailbox, how great is that?
They charge to ship and they charge to return. You are only offered store credit. They lost my return in the warehouse and aren't willing to give a refund even though I have the tracking number. Bunch of thieves, u can find the same clothing somewhere else. Will NEVER order from them again!
Do not buy from this company. We ordered several dresses and the quality was terrible. I didn't want their cheap merchandise and sent it back. They will not refund my money. They only give store credit. Why would anyone want store credit for merchandise that is junk I would never wear. I have filed complaints with the Better Business Bureau and my credit card. I will never do business with them again and will tell everyone I know not to buy from them! No company should be allowed to keep your money and force you to buy their poor quality merchandise.
Best shopping site i have ever used. I am a single mom of 2 and i love how everything is affordable!
I had a good experience with Fashionnova!. I liked the clothes. But I didn't like having to pay to return some dresses I didn't like.
Large variety and frequently changing inventory. Only negative comment is that they are slow processing returns and this is a minor concern.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

