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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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My dress was a "Head Turrner" at the event! ABSOLUTELY love it and the quick delivery. Will order again!
The dress is great it fits good a little to long heels is a most it's a beautiful dress. Perfect fit. Great quality. Great price
Love the dress was delivered at the date promised. Will be buying more from this website. My dress was true to size. Loved it!
Fashionnova is a great website with plenty of options for plus and regular size clothing. I really enjoy finding cute trendy clothing for a fair price!
My outfit fit perfect and looked great on! I wore it to my birthday outfit and received many compliments. I'm going to get it in white as well!
Great jeans, but horrible customer service. All they do is copy and paste information off of the website.
The dress was absolutely beautiful it fit like a charm I was very pleased with the shipping but only took a few days I was impressed they look just like the picture.
I love how quickly they ship out your items. I do recommend this company to all my plus size friends and family!
I had 2 occasion when the outfit was made small and wasn't the regular fitting, maybe somehow u guys can let ur buyers know when an clothing is made small, and can alert buyers to order bigger size or something, I know maybe its bcus of a certain material or something, some clothes are made smaller than the actual size but overall u guys r great!,
It is EXACTLY what I was looking for and the price was AMAZING. I had never head of this website before, but it delivered! My ONLY complaint is the material. It's just so heavy. I bought it for a party and I know I will be sweating in it! BUT I will look amazing!
Love the dress. Looks the same as in the picture. Fast shipping. Very fitted so it's TRUE to size. Thanks Fashionnova!
Love all the items, they all fit and I love it! My first experience... great service sizing was perfect... will order again.
Fashionnova is my go to store, whenever I need a hot and classy outfit I shop Fashionnova and never disappointed.
I got my order in a very timely manner. I even had to send my order back because of a defect and it was no hassle. I got my refund and I reordered it and got it back fast. Useful
The dress that I ordered, is needed for an function that I attend every September. The Hot pink color is an requirement, the color was great I went up one size and the fit is awesome. The delivery time was outstanding. Thanks Much!
The quality of the material is very good. The service was good and fast. I certainly will be shopping with FN again! Thank you for such a great product! Have a blessed day!
I find that fashionnova is good for me because I don't have a problem with finding the right size! Loved my dress. It was a staple at a wedding.
Ive been shopping here for 5 months years. They always have Good quality clothing and shoes. My packages always arrive fast and I've never been let down.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

