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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Indiana
1 review
1 helpful vote
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Nice clothes
October 9, 2018

I would most definitely recommend this company to others. Nice clothes, style and fit. Everything I loved, I want to order many more things

Date of experience: October 8, 2018
Georgia
1 review
1 helpful vote
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My favorite
October 9, 2018

Nothing bad to say and when i called customer service they were very helpful. Definitely one of my favorites and will be ordering again

Date of experience: October 8, 2018
New York
1 review
1 helpful vote
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Product was Great
October 9, 2018

However I paid for priority and it did not arrive in time for my trip. Processing of order takes longer than expected, but items are Great!

Date of experience: October 8, 2018
Germany
1 review
1 helpful vote
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First time shopper of this site. Very pleased with my items and plan to order again soon. Thanks Fashionnova!

Date of experience: October 8, 2018
Minnesota
1 review
1 helpful vote
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Where Have You Been All My Life? True to size, fast shipping, affordable prices. Can't believe I didn't know about you guys sooner!

Date of experience: October 8, 2018
California
1 review
1 helpful vote
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I have never had a bad experience since becoming a customer in 2017. Clothes are great quality, and shipment is always fast! I am a satisfied customer!

Date of experience: October 8, 2018
Massachusetts
1 review
1 helpful vote
Follow Paige R.
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It's easy to shop online and the shipping is quick! I absolutely love my dress! Shipping was quick as well.

Date of experience: October 8, 2018
Massachusetts
1 review
1 helpful vote
Follow Novella L.
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I really love the products and the prices however sometimes the sizing is a little weird. That wouldn't be a big deal if the return policy was better. The cost of return shipping is sometimes more than the value of the clothing!

Date of experience: October 8, 2018
Virginia
1 review
1 helpful vote
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Clothes true to size
October 9, 2018

Clothes true to size, great material and I love that the models look real so I have a proper expectation on how my clothes will look on! I also love the note on what size the model is wearing!

Date of experience: October 8, 2018
Georgia
1 review
1 helpful vote
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Cute clothes
October 9, 2018

Cute clothes. Good prices. Interesting styles I've never tried before. Always love shopping here when i get a chance! Thank you!

Date of experience: October 8, 2018
Florida
1 review
1 helpful vote
Follow Dede R.
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Customer support was great at helping me with my promo code concern & prompt as well. My order came & everything was as expected

Date of experience: October 8, 2018
Colorado
1 review
0 helpful votes
Follow Tena F.
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I love the quality of the clothes, the sizing is accurate, the price, the fast shipping and the ease of ordering.

Date of experience: October 8, 2018
New Jersey
1 review
1 helpful vote
Follow Carmina L.
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Great Job Fashionnova!
October 8, 2018

The clothes fit great and they are affordable. Dress fits perfectly. Looks just like the picture. Great Job Fashionnova!

Date of experience: October 8, 2018
Washington
1 review
1 helpful vote
Follow Shaunda S.
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Clothes are beautiful
October 8, 2018

Clothes are beautiful, but sometimes come too small or too big even though there is a size chart. Materials are sometimes misleading as well.

Date of experience: October 8, 2018
Colorado
1 review
1 helpful vote
Follow Brandon R.
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Amazing style
October 8, 2018

Ever since I discovered Fashionnova life has changed. Being a heavier/curvy girl I would always have problems finding clothes that would fit me and look really nice and have style. Your clothes are the best every time I wear your clothes I get complements people always want to know where I got my piece from. I shop on your website 90% of the time and love all the amazing style to choose from.

Date of experience: October 8, 2018
Indiana
1 review
1 helpful vote
Follow Karrie D.
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I never see anyone with my clothes on! One of a kind pieces! There is so much to choose from and affordable! If the store was in my area, I would attempt to be one of your models, not for the money, but to see the new clothes! I am a customer for life! I wanna scream it to the world!

Date of experience: October 8, 2018
Washington
1 review
1 helpful vote
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Loved my purchase.
October 8, 2018

Loved my purchase. Color is vibrant and it fits perfectly. I'm short so my dress it a bit long, but love it all the same..

Date of experience: October 8, 2018
Indiana
1 review
1 helpful vote
Follow Edwina C.
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Shipping typically takes 5-7 days, my order is always correct, and they always have awesome sales & promotions. I highly recommend

Date of experience: October 8, 2018
Maryland
1 review
1 helpful vote
Follow Alina C.
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So happy
October 8, 2018

Best company I've shopped with online. Everything I've purchased has been just the way the site describes the product. I am ever so happy and would recommend this company to anyone.

Date of experience: October 8, 2018
New Jersey
1 review
1 helpful vote
Follow Valentine R.
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I love the service
October 8, 2018

I would definitely recommend it to others, plus the clothes are nice, does not look cheap like other online shopping. I would shop again

Date of experience: October 8, 2018