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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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California
1 review
1 helpful vote
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We had some verification hold issues, but overall it was great. Being from Alaska, the shipping was pretty quick.

Date of experience: October 14, 2018
North Carolina
1 review
1 helpful vote
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Amazing
October 15, 2018

My dress was amazing and everything was flawless! I truly served the free flowing dress that made me look and feel like a superstar at my niece's wedding.

Date of experience: October 14, 2018
District of Columbia
1 review
1 helpful vote
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There was a strong chemical smell that wouldn't wash out even after 2 times and made me dizzy and sick. I had to throw it out of the house because it was fuming it up. What are the chemicals in their clothes and is it dangerous?

Date of experience: October 14, 2018
Georgia
1 review
1 helpful vote
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It worked out great
October 12, 2018

I initially thought the top would be too hot but it worked out great and I got a lot of compliments. Thanks Fashionnova!

Date of experience: October 12, 2018
New York
1 review
1 helpful vote
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I loved the dress
October 12, 2018

I loved the dress! Got so many compliments. The only drawback was around the waist seam there was a lot of hanging thread. It was unnoticeable to onlookers.

Date of experience: October 12, 2018
Pennsylvania
1 review
1 helpful vote
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The dresses I purchased were really nice. However, the leggings I purchased aren't true to size and run a bit small so I had to return those but overall I had a good shopping experience.

Date of experience: October 12, 2018
Georgia
1 review
1 helpful vote
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Everything fit perfectly! I felt sexy, classy, and elegant for my birthday! I was a first time shopper but I will be back soon!

Date of experience: October 12, 2018
New Mexico
1 review
1 helpful vote
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Third time buying from FN, Bought 3 items, all at a good price, however, a pair of jeans and a top were defective. The jeans had a weird smell as Soon as I opened the package, I took them out and they felt wet. I had to wash them.

Date of experience: October 12, 2018
California
1 review
1 helpful vote
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It's an amazing feeling
October 12, 2018

I love that I'm able to remain modest and still kinda sexy. It's an amazing feeling. I love the clothing at decent prices

Date of experience: October 12, 2018
New Jersey
1 review
1 helpful vote
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It's always a good shopping experience when I make purchases from gs love. Fashionable clothing, and up- to- date styles. Also very affordable and reasonable prices! I would recommend to everyone!

Date of experience: October 12, 2018
Texas
1 review
1 helpful vote
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Great Site!
October 12, 2018

I love the site. There is so much variety, that at times I am unable to decide on exactly one dress or item. The customer service is incredible!

Date of experience: October 12, 2018
Nevada
1 review
1 helpful vote
Follow Maria J.
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I LOVE FASHIONNOVA. THEY HAVE THE CUTEST PLUS SIZE AFFORDABLE CLOTHES ON THE INTERNET. THANKS FN! GOOD JOB!

Date of experience: October 12, 2018
Georgia
1 review
1 helpful vote
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I have ordered from FN many times now and it never dissapoints. I've bought pants, dresses, rompers, shorts, a little bit of everything. And it always fits absolutely perfect. I usually hate ordering online because things never fit right. But at FN they know how to make you look!

Date of experience: October 12, 2018
Pennsylvania
1 review
1 helpful vote
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Great selection
October 12, 2018

Great selection of everyday attire as well as trendy and sexy pieces for the full figured woman. The shipping was free and I got my items a few days early!

Date of experience: October 12, 2018
Delaware
1 review
1 helpful vote
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I love the fact that you can see what size the models are wearing and their measurements as well so you get an idea of how the clothing fits on certain body types.

Date of experience: October 12, 2018
Florida
1 review
1 helpful vote
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I love this company!
October 12, 2018

The outfit I bought was perfect, quality made and exactly the right size. They have great prices and ship quickly.

Date of experience: October 12, 2018
Arkansas
1 review
1 helpful vote
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AWESOME!
October 12, 2018

The jumpsuit was a hit, the dress was amazing! Even the accessories were AWESOME! You guys have a great selection of styles that I like which are affordable and of quality. I have told many co-workers and friends about this website

Date of experience: October 12, 2018
Florida
1 review
1 helpful vote
Follow Teri P.
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The jeans need to be a little more roomier and longer that is why I haven't ordered any more, but everything else I have loved!

Date of experience: October 12, 2018
Colorado
1 review
1 helpful vote
Follow Willie G.
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Clothing is sized as stated. I only had one item that came in that did not fit properly. Read the materials and you will know what the fabric will be like. Everything was very good quality, especially for the value. Read the materials and sizing.

Date of experience: October 11, 2018
District of Columbia
1 review
2 helpful votes
Follow Danielle W.
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I love that everything is broke down in sections! Makes it so much easier and fun to shop. I especially love taking advantage of the sales!

Date of experience: October 11, 2018