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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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We had some verification hold issues, but overall it was great. Being from Alaska, the shipping was pretty quick.
My dress was amazing and everything was flawless! I truly served the free flowing dress that made me look and feel like a superstar at my niece's wedding.
There was a strong chemical smell that wouldn't wash out even after 2 times and made me dizzy and sick. I had to throw it out of the house because it was fuming it up. What are the chemicals in their clothes and is it dangerous?
I initially thought the top would be too hot but it worked out great and I got a lot of compliments. Thanks Fashionnova!
I loved the dress! Got so many compliments. The only drawback was around the waist seam there was a lot of hanging thread. It was unnoticeable to onlookers.
The dresses I purchased were really nice. However, the leggings I purchased aren't true to size and run a bit small so I had to return those but overall I had a good shopping experience.
Everything fit perfectly! I felt sexy, classy, and elegant for my birthday! I was a first time shopper but I will be back soon!
Third time buying from FN, Bought 3 items, all at a good price, however, a pair of jeans and a top were defective. The jeans had a weird smell as Soon as I opened the package, I took them out and they felt wet. I had to wash them.
I love that I'm able to remain modest and still kinda sexy. It's an amazing feeling. I love the clothing at decent prices
It's always a good shopping experience when I make purchases from gs love. Fashionable clothing, and up- to- date styles. Also very affordable and reasonable prices! I would recommend to everyone!
I love the site. There is so much variety, that at times I am unable to decide on exactly one dress or item. The customer service is incredible!
I LOVE FASHIONNOVA. THEY HAVE THE CUTEST PLUS SIZE AFFORDABLE CLOTHES ON THE INTERNET. THANKS FN! GOOD JOB!
I have ordered from FN many times now and it never dissapoints. I've bought pants, dresses, rompers, shorts, a little bit of everything. And it always fits absolutely perfect. I usually hate ordering online because things never fit right. But at FN they know how to make you look!
Great selection of everyday attire as well as trendy and sexy pieces for the full figured woman. The shipping was free and I got my items a few days early!
I love the fact that you can see what size the models are wearing and their measurements as well so you get an idea of how the clothing fits on certain body types.
The outfit I bought was perfect, quality made and exactly the right size. They have great prices and ship quickly.
The jumpsuit was a hit, the dress was amazing! Even the accessories were AWESOME! You guys have a great selection of styles that I like which are affordable and of quality. I have told many co-workers and friends about this website
The jeans need to be a little more roomier and longer that is why I haven't ordered any more, but everything else I have loved!
Clothing is sized as stated. I only had one item that came in that did not fit properly. Read the materials and you will know what the fabric will be like. Everything was very good quality, especially for the value. Read the materials and sizing.
I love that everything is broke down in sections! Makes it so much easier and fun to shop. I especially love taking advantage of the sales!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

