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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
1 helpful vote
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They have great options
October 15, 2018

I refer them to everybody because they have great options. I hope this review encourages people to give them a try again, or give them a chance for the first time.

Date of experience: October 15, 2018
Virginia
1 review
1 helpful vote
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When I order from Fashionnova, I order $300-$500 worth of stuff every time. I have never had a problem with them. My stuff comes in a timely manner, my clothes fit well and I have never had to call and check on my stuff.

Date of experience: October 15, 2018
North Carolina
1 review
1 helpful vote
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So excited!
October 15, 2018

This was my first time ever buying from Fashionnova and I had no problems at all. Can't wait to get my order, so excited! Thanks FN for sending my clothes, can't wait to wear them!

Date of experience: October 15, 2018
Massachusetts
1 review
1 helpful vote
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I was really hesitant about ordering because of all the negative reviews. I ordered 5 items on a Friday night and they mailed out everything on the following Thursday. I thought that wasn't bad for free standard shipping. I would definitely order from them again!

Date of experience: October 15, 2018
Minnesota
1 review
1 helpful vote
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At first I was unsure if I wanted to order because I didn't know how the size would run. I placed my order may 1st with regular shipping and I received it may 5th which was very fast. I ordered a 2x capri jumper and a cardigan and the fit is just right. The material isn't cheap or thin. Thank you!

Date of experience: October 15, 2018
Tennessee
1 review
1 helpful vote
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Favorite site to shop! Love them! I've never had any issues, clothes are always amazing! My favorite place to shop

Date of experience: October 15, 2018
South Dakota
1 review
1 helpful vote
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I love my items
October 15, 2018

They all fit nice I love them I looked at the reviews and wasn't gonna order I'm so happy with everything and I will shop here again

Date of experience: October 15, 2018
Oklahoma
1 review
1 helpful vote
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Excellent
October 15, 2018

I have ordered from this company so many times and im always satisfied they're clothing are true to size and really beautiful i highly recommend...

Date of experience: October 15, 2018
Texas
1 review
2 helpful votes
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I loveeee this store!
October 15, 2018

I am addicted to this store. There are new styles daily. I am about to go bankrupt cause I purchase items every other day. I need to go to a shopaholics meeting. Seriously. Items are affordable. I have had more good items than bad. This stores is awesome.

Date of experience: October 15, 2018
Virginia
1 review
1 helpful vote
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AWESOME!
October 15, 2018

I've been ordering from fashionnova and I have filled my closet with lots of their clothing. Even though the pieces are more appreciate affordable than other stores, they def don't lack in quality... clothes are actually AWESOME! Especially if you have a little more than normal junk in your trunk!

Date of experience: October 15, 2018
Louisiana
1 review
1 helpful vote
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I'm am in LOVE
October 15, 2018

I absolutely love everything I ordered. It came on time for my cruise & everything fit perfectly. I would order again from this website. Sorry about you guys that have had bad experiences but for me I'm loving FN..

Date of experience: October 15, 2018
Florida
1 review
1 helpful vote
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I was apprehensive about ordering due to the bad reviews. My only regret is ordering my dresses too big due to reviews saying the clothes run really small. I found them true to size. I sew so taking them up won't be an issue. I will be turning heads and will keep an eye on their new styles as they sell out quickly for a reason. My order also came much sooner than I expected. No complaints at all.

Date of experience: October 15, 2018
New York
1 review
1 helpful vote
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Great
October 15, 2018

My last two orders from FN was shipped fast and it was accurate. If their service continues to be this great... I will continue to order from them. The prices are awesome

Date of experience: October 15, 2018
Wisconsin
1 review
1 helpful vote
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I love this site
October 15, 2018

It gives an accurate depiction on what the clothing would look like on plus size women! I have ordered several pieces from this site and the shipping was quick and I was impressed by the quality of each piece!

Date of experience: October 14, 2018
Florida
1 review
1 helpful vote
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I love all of my clothes
October 15, 2018

I love all of my clothes I've gotten from you guys. Keep up the good work and more sales please Great Job!

Date of experience: October 14, 2018
Nevada
1 review
1 helpful vote
Follow Yvonne R.
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They worked perfectly as swimsuit cover ups. Plus I can wear them everyday with some little bike shorts! I will definitely shop again!

Date of experience: October 14, 2018
District of Columbia
1 review
1 helpful vote
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The dresses was purchased for an all white party and they both looked amazing. Now I have my clients asking for my help in dressing (big girl style). So I shop from your website. Thank you and the shipping was on time again thank you for making it easy for me to be sexy

Date of experience: October 14, 2018
Nevada
1 review
1 helpful vote
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Great deal!
October 15, 2018

The price was very reasonable. The delivery was prompted. The color of the dress was just what depicted. The material was very soft and when I wore it to work, I received plenty of compliments.

Date of experience: October 14, 2018
New York
1 review
1 helpful vote
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Fashionnova Service
October 15, 2018

Loved it. All my items were true to size and for my body perfectly. I can't wait to get more. Thanks! Good job!

Date of experience: October 14, 2018
Tennessee
1 review
1 helpful vote
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Great clothes
October 15, 2018

Great clothes, My clothing was great except one piece, it was to small. Quality good, please deliver to po boxes!

Date of experience: October 14, 2018