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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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I refer them to everybody because they have great options. I hope this review encourages people to give them a try again, or give them a chance for the first time.
When I order from Fashionnova, I order $300-$500 worth of stuff every time. I have never had a problem with them. My stuff comes in a timely manner, my clothes fit well and I have never had to call and check on my stuff.
This was my first time ever buying from Fashionnova and I had no problems at all. Can't wait to get my order, so excited! Thanks FN for sending my clothes, can't wait to wear them!
I was really hesitant about ordering because of all the negative reviews. I ordered 5 items on a Friday night and they mailed out everything on the following Thursday. I thought that wasn't bad for free standard shipping. I would definitely order from them again!
At first I was unsure if I wanted to order because I didn't know how the size would run. I placed my order may 1st with regular shipping and I received it may 5th which was very fast. I ordered a 2x capri jumper and a cardigan and the fit is just right. The material isn't cheap or thin. Thank you!
Favorite site to shop! Love them! I've never had any issues, clothes are always amazing! My favorite place to shop
They all fit nice I love them I looked at the reviews and wasn't gonna order I'm so happy with everything and I will shop here again
I have ordered from this company so many times and im always satisfied they're clothing are true to size and really beautiful i highly recommend...
I am addicted to this store. There are new styles daily. I am about to go bankrupt cause I purchase items every other day. I need to go to a shopaholics meeting. Seriously. Items are affordable. I have had more good items than bad. This stores is awesome.
I've been ordering from fashionnova and I have filled my closet with lots of their clothing. Even though the pieces are more appreciate affordable than other stores, they def don't lack in quality... clothes are actually AWESOME! Especially if you have a little more than normal junk in your trunk!
I absolutely love everything I ordered. It came on time for my cruise & everything fit perfectly. I would order again from this website. Sorry about you guys that have had bad experiences but for me I'm loving FN..
I was apprehensive about ordering due to the bad reviews. My only regret is ordering my dresses too big due to reviews saying the clothes run really small. I found them true to size. I sew so taking them up won't be an issue. I will be turning heads and will keep an eye on their new styles as they sell out quickly for a reason. My order also came much sooner than I expected. No complaints at all.
My last two orders from FN was shipped fast and it was accurate. If their service continues to be this great... I will continue to order from them. The prices are awesome
It gives an accurate depiction on what the clothing would look like on plus size women! I have ordered several pieces from this site and the shipping was quick and I was impressed by the quality of each piece!
I love all of my clothes I've gotten from you guys. Keep up the good work and more sales please Great Job!
They worked perfectly as swimsuit cover ups. Plus I can wear them everyday with some little bike shorts! I will definitely shop again!
The dresses was purchased for an all white party and they both looked amazing. Now I have my clients asking for my help in dressing (big girl style). So I shop from your website. Thank you and the shipping was on time again thank you for making it easy for me to be sexy
The price was very reasonable. The delivery was prompted. The color of the dress was just what depicted. The material was very soft and when I wore it to work, I received plenty of compliments.
Loved it. All my items were true to size and for my body perfectly. I can't wait to get more. Thanks! Good job!
Great clothes, My clothing was great except one piece, it was to small. Quality good, please deliver to po boxes!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

