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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have been ordering from Fashionnova for quite some time and I love every item I purchase. The clothing are excellent quality and a great fit. I would definitely recommend all my friends and family to shop with them.
I got introduce to this store by a friend of mine and just love it. Almost everyday there are new fashion available.
I have no complaints about this store. This is the only place I order from. I had to do a few returns but nothing major... they should give us true costumers a SPECIAL DISCOUNT! This site has so many beautiful clothes I stay ordering from them
So far everything I've bought here is poppin, and it looks stunning on me. Im in love with this store.
The clothes look the same on my daughter as they do on the models. The clothes are very figure-flattering on her. Unfortunately, the same cannot be said for the plus size clothes on my (short and fat) self. Your mileage may vary.
Nice selection of clothing, always good prices, nice quality clothing, the newest, latest fashion and amazing customer service.
One of my favorite online stores to order from. All of these clothes are true to size... Perfect fit. I didn't mention if you order$50 or more it's free priority shipping.
There were one or two items that weren't what I had expected but my overall opinion of FN is pretty good. I pay for what I get and its not high end material or anything so everything evens out honestly.
I'm very satisfied with this company. Love their clothes and they ship quickly. From my experiences my packages always arrive a lot sooner than I expect.
I absolutely love my items as usual. I'm always satisfied with my order, sometimes the shipping is questionable but overall my experience has been great.
My experience in the purchasing and the receipt of my purchased garments,, has been nothing short of very satisfied and Fabulous. My garments always fit, and the quality is of the utmost splendor. I will continue to invite my family, and friends to share in the joy and satisfaction of purchasing from Fashionnova. Again a very satisfied customer as proof per my continued ordering.
Love to buy from here because it's not a lot of places that have cute and trendy plus size clothes. Sometimes when I order things they can either be to big or to small. Most of the time they fit perfectly!
I love this company. Found out about it on YouTube. Never once ordered on line before. I love the discount and the style of clothing. Timing of shipment is just right. Continue adding new items and your efficiency will draw more individuals.
You all have the prettiest dresses I ever seen I get a lot of compliments everything I post a pic wearing your clothes. I love being unique and wearing beautiful dresses that I no one else will have on, also the jumpsuits.
Love that I'm able to buy great styles for my curvy body and at a great price too keep up the great work Fashionnova!
I like shopping on your site and I've kept about 75% of the items I've bought. It would be super helpful to allow customer feedback for your items. We like to know how items fit, if the item is sheer or comfortable. We ladies share this info freely and it helps us determine what to buy. Please allow us to leave a review or stars for the clothing. I want to keep 100% of my items not 75%. Thanks.
Very comfortable, they hold up well in the laundry too. The sizing can vary, so pay attention when you order. Otherwise, excellent quality and selection!
I particularly appreciate the plus size variety! The site is well constructed. And thank you for the search filters! They make my shopping experience more easy! Only negative is the shipping took a little over a week.
I've never received any clothing online so fast! I ordered and received my order in the same week! And my dress fits perfectly! This will be my new shopping site!
My shopping experience with fashionnova has been very rewarding to me with every purchase. I check the site daily because they are always adding new merchandise that makes my browsing exciting.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

