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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fast delivery I would recommend this company to my friends and family and for the plus size they are true to their size
When I first saw the website I was a little skeptical on ordering because I had never heard of it before. But I am so happy that I did! The styles and selections of the clothing are awesome! And the prices are reasonable as well!
I just found out about this site and I am able to find everything i am looking for an event on this site. Shipping is fast and product is of great quality!
I ordered two bodysuits and received them in a package together. Everything was good quality and fit well. I tell all of my friends about this and a few of them even ordered from you guys since then.
Don't be fooled by the price, everything I received was excellent quality and actually exceeded my expectations! The shipping was also super fast.
Yes I definitely love your store quality of clothes I will definitely recommend. Fabulous prices and fabulous clothes
Ordering was easy, Product was exactly as described and very good quality for price. Shipping was prompt. Perfect order experience.
I have purchased several outfits from your company. I like the quality of the clothes. I am happy with your merchandise.
I love this website, but I would love for them to offer free returns on their products. Clothes have an amazing fit
Each and every time I wear an outfit from Fashionnova people compliment me and ask where do I shop. I love the sales and discounts which makes my purchases so affordable and makes the wearing of the outfits even better when I feel like I got them at a steal.
I have been ordering online with this company for a year or two now. I love their clothes. Their styles are very sexy! I will most definitely be making future purchases for this spring summer.
Dress was super cute. It pairs well with knee high boots. I love everything I buy from you guys!
I'm never disappointed with my service with Fashionnova. My products fit the description, they are stylish and they ship immediately, I've never had to wait for long.
It's hard to find a plus size clothing store that is true to size and also have beautiful clothing! I am well pleased with my purchases, and most definitely will be ordering from Fashionnova again! Thanks
I understand fashion nova is a very popular but they need better customer service. I've had many issues and every time I call I am on Hold for half and hour for them to never answer. The last few times that I ordered from Fashion Nova one item did not come in my package. I emailed a customer service agent and they took 3 weeks just to give me a gift card. The second time my package was delayed for two weeks! Mind you, I spent over $150 and I ordered in advance so that I could use my clothing for an event I had. I believe they have affordable great clothing, However, they have the time to collaborate with many famous people. Yet, can't improve their customer service.
The top I purchased for an all Red Event was absolutely beautiful. I looked stunning. I was more than pleased with this purchase.
I've been shopping with you all for a little over 1year and I'm always pleased with my purchase. From shoes to clothes even jewelry I've purchased them all. Would love to spend more but being on a fixed income limits that.
The clothes were amazing. They fit very nicely and the quality of the fabric has been good. It's especially nice to get items on sale prices which are low. Love this company. Great fashionable pieces always available
FN is always having a sale, and offering promotional discounts. They always have new items to Choose from however, they only keep the items until they are sold out. They to not restock items so if you find something and like it, get It! It may not be there in a day or week.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

