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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Maryland
1 review
1 helpful vote
Follow Melony K.
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I loved the dress loved the color and style, but the only fault I had it was too small. I ordered my size a 2xx but it didn't fit it was like a medium even though the tag said my size. It's going to be mailed back tomorrow so I can re ordered a bigger size I really want the dress.

Date of experience: October 22, 2018
Texas
1 review
1 helpful vote
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I've been shopping with Fashionnova for years now. I've really enjoyed every piece I have. The fit is true to size, the delivery is accurate. What I love the most is: FN clothing fits every occasion. It's my go to store especially when I need something in a hurry.

Date of experience: October 21, 2018
Texas
1 review
1 helpful vote
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I Love FN!
October 21, 2018

FN sells good quality clothes for a reasonable price. From dressy options to a simple outfit, I would recommend this store to anyone.

Date of experience: October 21, 2018
South Carolina
1 review
1 helpful vote
Follow Fumiko K.
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I love Fashionnova and my mother dress I ordered it fits perfect and it came right on time look forward to continue shopping with this company

Date of experience: October 21, 2018
New York
1 review
1 helpful vote
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I'm addicted
October 21, 2018

Everything I've purchased everyone asked where you buy that from. My stylish play daughter turned me on to this site. I'm addicted. Only complaint I have is the shipping time. It's a bit long.

Date of experience: October 21, 2018
New Jersey
1 review
1 helpful vote
Follow Rebecka B.
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Everything I ordered is lovely. It came super fast and clothes quality is very good! Great job Fashionnova!

Date of experience: October 21, 2018
West Virginia
1 review
2 helpful votes
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Perfect
October 21, 2018

Everything about this site and products is great. Ordered multiple times and will continue to shop. The prices and sales are amazing.

Date of experience: October 21, 2018
Georgia
1 review
1 helpful vote
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I love this company. I would and have recommended this company to everyone I know m. Great dresses, great prices

Date of experience: October 21, 2018
Florida
1 review
1 helpful vote
Follow Tianna B.
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This was my first time ordering from Fashionnova and I have no regrets whatsoever. I'm plus sized and the items I got fit true to size. They're of good quality and the prices can't be beat for these nice trendy pieces. I'm already looking to order again.

Date of experience: October 21, 2018
Virginia
1 review
1 helpful vote
Follow Kizzie C.
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I like everything I have ordered although sometimes things run small but you will find a very cute plus size clothes at inexpensive prices!

Date of experience: October 21, 2018
Nebraska
1 review
1 helpful vote
Follow Donnie F.
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Loved the products and they were what the description said they would be! Love buying clothes from here! I will order again!

Date of experience: October 21, 2018
California
1 review
0 helpful votes
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I am a faithful customer
October 21, 2018

I love everything I order from the sire! My dislike is when I place something in my cart and leave there because I sometimes waiting a sale and I go back and my items are gone!

Date of experience: October 21, 2018
Pennsylvania
1 review
1 helpful vote
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Love
October 21, 2018

I love the clothing cause I can be stylish and the prices are perfect! I don't have to wear granny clothing!

Date of experience: October 21, 2018
Virginia
1 review
1 helpful vote
Follow Enid S.
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As a plus size girl it's difficult to find clothes that fit nice and are comfortable. I have purchased 6+ dresses and love each and every one of them. They are long enough and compliment my curves!

Date of experience: October 21, 2018
New Jersey
1 review
1 helpful vote
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She loved the dress!
October 21, 2018

My mother in law needed something to wear to my wedding and she is very curvy. I wanted something that would bring her curves out. And the dress I purchased was everything I wanted for her. The quality of the clothes are perfect. She loved the dress I will definitely be buying more things from this site

Date of experience: October 21, 2018
District of Columbia
1 review
1 helpful vote
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Always satisfied
October 21, 2018

I love the dress I ordered! Shipping was a day earlier than expected! I love these clothes. Always satisfied.

Date of experience: October 21, 2018
South Carolina
1 review
1 helpful vote
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The dress I ordered was perfect. I wish I'd bought both colors. Shipping was okay, but Special Day May have affected that.

Date of experience: October 21, 2018
Massachusetts
1 review
1 helpful vote
Follow Ruby L.
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My pants were a small and fit like a medium. I would've gave 5 stars just shipping takes forever! Other than that it was pretty decent especially for the price

Date of experience: October 21, 2018
New York
1 review
1 helpful vote
Follow Jessie C.
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This is my 3rd time ordering and my item always comes has it looks on the picture and it comes on time

Date of experience: October 21, 2018
Arizona
1 review
1 helpful vote
Follow Brittany P.
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Perfect and Gorgeous!
October 21, 2018

Honestly, every purchase I've made so far has been absolutely perfect and gorgeous! Loved my mail order, every item fit well! I will be shopping again with you, soon!

Date of experience: October 21, 2018