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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Report Fashion Nova to the BBB and dispute charges with your bank. That's what I did. I let my bank know that they charged me without shipping my items. They're investigating and I'll get my money back soon. This was my 1st order with them and I'm so disappointed.
I really loved purchasing clothes from this company I've been a longtime loyal fashionnova customer up until recently. I basically got stolen from like so many have said in their reviews prior to myself joining (yet I ignored those warnings) Thinking it hasn't happen to me in all my purchases
I've made, but here we are! You took my money out of my account and did not send out all my items, yet somehow making it like it was a mistake on my end, which is completely crazy!
You guys bring the latest styles for the greatest Price. The quality of the clothing is good the sizings are great. The shipping is good as well. My ONLY concern is a lot of times when I go to put in the discount code that you guys offer it never goes through
I love all of their fashions! They always have the latest as well as basics with a new twist. I go to the website almost daily now! Lol I plan to buy more every chance I get!
The transaction was smooth; the delivery was quick; the dress was cute and true to size; I used a 30% coupon on the dress!; will order again
We received the clothes we ordered very quick. We also think the clothes were great quality. Very impressed.
Very affordable and quality plus size clothing. Shipping was accurate. The item I purchased fit nicely. I would definitely ordered again.
Clothes fix true to size delivery is right on point every time. I'm A diva always and Fashionnova plus size selection keeps me looking fabulous every time. Thank you
I absolutely love shopping on this site the items are breath taking. Just so In love with it I would recommend it to everyone
I love ordering from this site. I always get what I want and in a timely fashion! Great job Fashionnova!
Shipping came fast and most outfits were exactly what I ordered and fit well. I wish you could get a full refund but otherwise solid place to order online.
Fashion Nova is completely misleading in everything that they do. I ordered one product, paid extra for express shipping, and my delivery is 2 months after! ABSOLUTELY APPALLING THAT THIS IS ACCEPTABLE.
DO NOT support this company. Honestly, it will be a huge mistake!
Fashionnova is my go to site for Fresh... NEW... exciting unique fashions. Yes I highly recommend this company.
I loved most of my items but the one size fits all truly was deceiving I'm 5'3 140 pounds so I'm usually a medium or large and my 10 year old sister barely fit in.
I'm never disappointed with Fashionnova. I love everything I order and their prices are even better!
I purchased a Romper and it was the right size and all. It's perfect! I love my romper it fits amazing. Thank You FN!
I can hardly believe that I can find fashionable clothes in my size for such a good price. Shipping was fast. I can recommend without hesitation.
Do not buy nothing from this store. Not a damn thing! It's been 7 days n I have not received a processing or shipping email. I ordered my costume for this weekend! I am demanding refund. This store is a joke! Now it's saying that they are moving locations n it could be delays. I just want my money back never will I ever shop at this site again! Don't waste time or money on them!
I love shopping at Fashionnova, my clothes always fits perfectly! I love your clothing is very stylish and up to date, and I all ways get my products in time, thanks
Love the price and the cost of shipping! The pieces of clothing I bought fit perfect and the quality was great!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

