Fashion Nova
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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Very impressed how fast my shipment came and the quality of my dress! Very pleased Exceed My Expectations
I like the outfits that I received they looked nice on the models & they looked nice on me. I was able to track from the time my items left the store. I wish I had this store close to home.
This is my go to store online. When i need an outfit for any occasion I shop Fashionnova site.! Great site!
They always have good deals and low price clothing. They have a lot of different styles and anything you're looking for you're sure to find it here.
I am always spoiled for Plus size choices at fashionnova it takes me hours to choose which I items I want! That's only because I want everything! From selection to delivery of my purchases I am a completely satisfied customer of FN,
It shipped at a decent amount of time! And the product was true to size... very happy with my purchase thank you FN!
Great prices! Good shipping! No complaints! I will continue to shop on this site. Love love love, this site
I did not expect the fast delivery! This alone makes me want to shop more with Fashionnova. Thank you for a great experience!
The product was exactly what I ordered! The dress looked exactly like it did online and that made me a happy customer!
Selection of items from blouses to T-shirts. A number of cute to beautiful dresses, also jeans of all sorts. Prices are affordable for items thru out website.
Everything i ordered fit great and I'll definitely order from here again. Love love love Great Job Fashionnova!
I love everything I order from Fashionnova good site for plus size women who want to be sexy. Thanks FN!
Love the site! I'm a plus size girl and I like looking at clothing style that's classy and sheek. The designs and styles are great but I would like to see fashion on a more broader scale opposed to just being sexy!
I honestly haven't had any issues with my orders so far. Shipping takes about a week and the plus size selection is great. I'm 6 feet tall and their jeans are a perfect fit...
I purchase a dress for my mom birthday! And this dress is everything good quality material ill recommend this website...
No this company is absolute bull$#*!. I ordered 4 items and received an email a week later saying my order was delayed and I could cancel and get a refund if I didn't want to wait. I canceled my order the same day. The next day I recieved an email saying half of my order has shipped and the other half couldn't and I would be refunded. However I didn't want the entire order anymore and I still haven't been refunded for any of it. They won't answer any of my emails and their phone number doesn't work. Absolutely ridiculous. Do not order from here
I'm really please with all my selections. The price and time of delivery was even greater. I'm in love, and hope FN continues down the path of great customer service!
I love all the dresses I have purchased from here. I love the color, style, print, and sizing. I'm very popular when I wear them. They're so funky, fresh, and unique they make me stand out.
: Update 11/6:: STILL HAVE NOT RECEIVED MY ORDERS - STILL HAVE NOT RECEIVED A RESPONSE FROM FASHION NOVA- STILL HAVE NO BEEN REFUNDED. STRAIGHT UP STOLE $503.74 FROM ME:::
Horrible Fashion Nova Experience.
I placed 4 orders
#Oct 20,2018 paid unfulfilled $63.67 USD
#Oct 19,2018 paid unfulfilled $59.46 USD
#Oct 18,2018 paid unfulfilled $236.49 USD
#Oct 12,2018 paid unfulfilled $144.12 USD
None of my orders have shipped.
I have contacted Fashion Nova numerous times since the 18th of October concerning my 1st order I placed on the 12th. All I have received was an email saying that they were " finishing up touches on my order and have had minor delays but that my order would be shipping out ASAP" ( This was 6 days ago) Still NO update, still NO shipment on any of my orders. When I contact them - I get NO response)
All the items I purchased are now sold out ON the fashion nova website.
If they end up contacting me in a week telling me my items are sold out- I will loose my mind. This is literally a joke. Worst customer service. What kind of company allows customer orders to sit like this for so long with 0 customer service / assistance.
I have 4 orders in total sitting and not moving. I feel like my money was stolen from me.
I am going to keep posting updates on this.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members