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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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You can trust them. Dress is great. High quality. Deliver fast. To Russia it was 15 days. Free shipping! I absolutely will buy again!
This store is awesome! Got my dress sooner than I expected, and the dress is beautiful :)) )) will sure to order from them again..
Its always difficult looking for my size online, specially I mean plus size figure, The site was so helpful taking my measures and suggested me styles, so Yes its definitely worth it
I love their Fashion Clothes they offer and the customer support is wonderful! I've got all my questions answered... can not wait to order my first dress with them!
Customer service was great. They are very easy to talk to and have answered all my questions. I know I can trust them. Cant wait to order a dress for my wife for our anniversary.
I was referred to Fashionnova by one of my friends, said they got great dress, it was my daughters prom and tried this site, good thing I listened to my friend. My daughter is very happy with her dress! It looks stunning and we just got it in time, have time to make alterations.
I bought a pants and It was a sexy and nice and the most amazing thing is the good quality of the fabric. Something very important is your customer service department it gives me a good impression and encourages me to buy more from you.
I just received my dress yesterday and it is drop dead gorgeous! WOW!, can't wait to wear it for my party, thanks FN! And you have good customer service too. I will tell this to all of my friends.
I buy my shoes from this site, today I get it! It was incredible! Thanks a lot fir this site! I will be the regular customer!
First time I ordered from this online store and I was not disappointed, I got what I wanted, beautiful and stunning shirt I ever had! Plus I got it ahead of time, I will be shopping with you guys again :)
I bought twice in this store. First time I chose a dress for my daughter and it arrived as planned and agreed with the parts. It took a long time but it worked for me. The dress is gorgeous! The picture is really and it showed details really well. I am waiting for the second dress to arrive. Placing the order this time was a little harder as we had to go payment protocol which was a hassle. Anyway i expect it was worth it! I will place another review asap.
They have friendly customer support who helps in choosing and checking the delivery time before placing the order, I <3 U Fashionnova!
Hello everyone, I ordered a wonderful gown from this site it was nice style, the dress came FANTASTIC, and all my dreams come true in this dress, the dress came on time and it was really much more beautiful that the photo.
The dress arrived from across the world in like 3 days. WOW! I think alterations when ordering online (or buying instore even) can be common if u want to get the fit just right.
I bought a dress and it was on sale. Very true to the measurements online. However yes, even though they say 'free shipping', shipping cost me 39.90, quite expensive.
The best news I received today was a text from my daughter about receiving her beautiful prom gown and how she just loved it! I was so concerned about ordering this gown on line and receiving it in time for her big event.
I am so existed and can't wait to wear my dress. It is like a dream become trueeeeeeee. I love this site <3
I have ordered 2 dresses for my self and my sister for her engagement. The dresses looked amazing, just like the pictures.
I'm in love with my dress! They have an amazing selection to choose from! Thumbs up!! Quality Service, Fast delivery and Amazing dresses!!!
Thanks Fashionnova for two gorgeous outfits I've got though. I live in Russia, the dresses came in two weeks after they had been ordered. I really couldn't imagine it would be so easy! I honestly was worried about possible problems, but these guys worked perfectly. I'm content with both the quality of service and the quality of the dresses. Good company
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

