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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Everything is easier with Fashionnova.com. I can go with everything here. There are a lot of great products in sales on this websites. I am so on this website. This is the second times I have shopped on FN, and I am very happy with your service. Thanks so much, and obviously, I am already your loyal customer.
I've ordered from FN tons of times and I've never ever had a problem. This website is honestly the best place to buy clothes (especially if you're a student on a budget like me!) and I gotta admit i do go on ~very~ regular FN shopping trips!
This is my second order with the express shipment. I really recommend this site to buy your clothes on the line. Good quality of products and time for express shipment really acceptable.
As long as you are conscious of the brands you are shopping from, the site, in general, is amazing - free shipping, gifts and quite easy to get extra discounts.
Amazing Company that always delivers the products are cheap, and it takes a little exploring to find good quality pieces but its well worth every penny.
Amazing range of beautiful products at discounted prices! Would highly recommend to anyone wanting to buy quality products at discounted prices. Easy shipping and quick delivery worldwide.
The quality of the clothing I have purchased has been really good. The pictures on the website reflect what the clothes look like when I receive it. The prices are also reasonable. I love this website!
I love this site. The clothes are exactly what I like and when you checkout you have all the details about the order and the shipping.
Customer Service is so far very good in replying queries. Ship items very quickly that all my orders arrived in a week. Always have great promos.
The shipment time didn't lie and actually arrived on time and within the 3-7 days! The packaging surrounding the actual products I bought were very sturdy. The bubble wrap was a hassle but i'm much more glad that there is so much so i know my products were safe.
Variety of clothes, cosmetics, accessories, etc. It's affordable for most of the things. Some are pretty good quality. Would recommend friends to shop.
I placed an order on October 18th for 6 items for a total of $147. Free two day shipping right? Awesome?! Nope! It is now November 11. And they have my money, but still not ever a tracking number, confirmation, nothing. Emailing is a waist of time. And calling is a waist since there is not a live rep to speak to. What is the problem?
The boots are very cute however I have order 3 pair of boots and they are not comfortable at all. I have no problem paying for shoes because I'm a shoe fanatic but when shoes hurt my feet I have a major problem. Want be ordering anymore shoes period.
I order fashion nova on a regular and they usually will take about a week to deliver. I placed my order on Oct 25 giving ample time for it to arrive. It nov 10 and i still have no tracking number. I sent several emails and the automated system will just send you a apology with a coupon. Today i sent a email cancelling my order. Thank God they accepted to cancel it and fully refund me. But NEVER AGAIN
Great website design, clear information about products. Shipping was decently fast considering the distance the items were shipped, and I was able to track my purchase the whole way. Overall I really like this site.
I was lucky enough to get a hold of Fashion Nova's sweater after the sale and I wish I had purchased this the first time round. It is absolutely stunning, flattering, comfortable and unique.
So much cute stuff for a great price here in Fashion Nova. My favorite purchase from here was a floral romper! Still have it in my closet. I got so many compliments on it.
Would love to see more collections from fashion nova. I know that there's a lot already in the website but I do not want to wear that everyone is wearing. I totally love this brand but I also want to be different.
Ordered boots for a Halloween party with upgraded shipping to insure delivery time. The boots arrived late so pointless to keep. I have no use for tacky boots I was only going to wear to a Halloween party. Had to pay $20 to return and then they're refusing to give me my money back and only offering store credit as if I'd purchase anything else from them?!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

