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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love this online store because they offer really fashionable items that are affordable and high-quality. They are really doing their best to make sure that we receive what we have ordered. Shipping is also really fast and the customer service is really helpful. I'm in love with this site and I recommend it to everyone.
Love the service. We got them on time and they looked great, we bit expensive but still pretty happy with the stuff. Excellent service & quality
They have a great variety of Fashion Clothes, so I had plenty of sweater, cardigan and jacket choices. All clothes are good quality, as shown in the pictures. The prices are very good, especially if you take the good quality into consideration. Overall a positive experience, plus good customer service and reasonably fast shipping.
The jeans I ordered here both are very good and stretchable. The one jeans is ripped and other is plain both are of good size. I just loved both!.
I ordered the dress from your site and i just loved it.The dresses are attracting and are good on wards. KEEP GOING. Best of luck for future and i again wish to shop more.
I've never had a problem with Fashion nova until now. I placed an order from October 19th its November 13th and still no delivery. When I call their 800 # there is no customer service to conversate with. Not even orders from China would take this long.
I ordered the one dress and one top from your shopping site. The stuff is good and dress is just attracting. I will buy again the dresses from your site. Love that you just completed my wishes.
I order the shoes from your website. First of fall I got my order in proper time. The product is Guaranteed and i just loved your products. I assure you that i will buy again your products... THANK YOU!
I am very pleased with my first purchase on this shop, I needed an elegant dress for a ceremony and I was able to find what I liked at low cost. I found punctuality, quality and courtesy.
Amazing site to order clothes online. The site is very fast and delivery is quick. It's saves time and fashionable clothes can be easily found on this site.
One of the best online site for shopping. They provide genuine and trusted products. They also provide excellent and fast service to their customers at reasonable prices.
Love the brand and the quality of their clothing. Would highly recommend to my friends and family! The price point is great and the fabric they use is AMAZING.
I always was happy with my orders. This online shop have very good collection. Smart and nice clothes is advantage this online shop. I bought a lot of good items. I bought dresses, coat and bags. Every items have good quality and fast delivery. I will definitely come back again.
In love with this brand! Amazing items and quality! Ordered two dress and they are beautiful and high quality fabrics! Shipping time is very good!
I love Fashionnova! I've never run into any problems with them whatsoever and their products always deliver according to the description. Free shipping, awesome promotions and the influencers they work with are incredible. No complaints!
FN has affordable quality items! Everything I've ever bought from FN has always been packaged safely and arrived safely. I recommend FN to anyone and everyone! There's something for everyone!
Quick service, great customer service, original products. I bought items from them 3-4 times a month..
I placed an order with this co in October and I got an email that I would receive the order in two business days, as they advertised. This order was to go overseas.
Well I did not receive the order until 3 weeks later. During this time I emailed, called and all I received were a few emails saying basically nothing. They give you a telephone number, but you cannot reach them via telephone. They claim to respond to emails within 24 hours, which again is false.
I returned some items from a previous order made in early October and have not received any confirmation from them that they have received them to date.
This company is one of the worst I have ever dealt with online. And they are very disingenuous, as what they advertise is not what they deliver, its false advertising.
I am still waiting for my monies to be returned back to my account, from the items I returned. Am advising customers to be weary of this company.
I am looking into other options in order to get my monies returned back to my credit card.
I love fashionnova! Prices and quality are really great, my orders get on time and I'm satisfied!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

