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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
1 helpful vote
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Amazing online store
November 13, 2018

I love this online store because they offer really fashionable items that are affordable and high-quality. They are really doing their best to make sure that we receive what we have ordered. Shipping is also really fast and the customer service is really helpful. I'm in love with this site and I recommend it to everyone.

Date of experience: November 13, 2018
California
1 review
1 helpful vote
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Love the service. We got them on time and they looked great, we bit expensive but still pretty happy with the stuff. Excellent service & quality

Date of experience: November 13, 2018
Colorado
1 review
1 helpful vote
Follow Gretchen F.
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They have a great variety of Fashion Clothes, so I had plenty of sweater, cardigan and jacket choices. All clothes are good quality, as shown in the pictures. The prices are very good, especially if you take the good quality into consideration. Overall a positive experience, plus good customer service and reasonably fast shipping.

Date of experience: November 13, 2018
New York
1 review
1 helpful vote
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I just loved both!
November 13, 2018

The jeans I ordered here both are very good and stretchable. The one jeans is ripped and other is plain both are of good size. I just loved both!.

Date of experience: November 13, 2018
Pennsylvania
1 review
1 helpful vote
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Very Good Stuff
November 13, 2018

I ordered the dress from your site and i just loved it.The dresses are attracting and are good on wards. KEEP GOING. Best of luck for future and i again wish to shop more.

Date of experience: November 13, 2018
Germany
1 review
3 helpful votes
Follow Tamia M.
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I've never had a problem with Fashion nova until now. I placed an order from October 19th its November 13th and still no delivery. When I call their 800 # there is no customer service to conversate with. Not even orders from China would take this long.

Date of experience: November 13, 2018
New Hampshire
1 review
1 helpful vote
Follow Marjorie R.
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I ordered the one dress and one top from your shopping site. The stuff is good and dress is just attracting. I will buy again the dresses from your site. Love that you just completed my wishes.

Date of experience: November 13, 2018
New York
1 review
1 helpful vote
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Guaranteed products
November 13, 2018

I order the shoes from your website. First of fall I got my order in proper time. The product is Guaranteed and i just loved your products. I assure you that i will buy again your products... THANK YOU!

Date of experience: November 13, 2018
Wisconsin
1 review
1 helpful vote
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Highly recommended
November 13, 2018

I am very pleased with my first purchase on this shop, I needed an elegant dress for a ceremony and I was able to find what I liked at low cost. I found punctuality, quality and courtesy.

Date of experience: November 13, 2018
Arizona
1 review
1 helpful vote
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Awesome!
November 13, 2018

Fashionnova is awesome online website. This is nice place to buy some good and stylish and comfortable clothes within affordable range.

Date of experience: November 13, 2018
California
1 review
1 helpful vote
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Amazing site to order clothes online. The site is very fast and delivery is quick. It's saves time and fashionable clothes can be easily found on this site.

Date of experience: November 13, 2018
Indiana
1 review
1 helpful vote
Follow Dora H.
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One of the best online site for shopping. They provide genuine and trusted products. They also provide excellent and fast service to their customers at reasonable prices.

Date of experience: November 13, 2018
New York
1 review
1 helpful vote
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Super satisfied!
November 13, 2018

Love the brand and the quality of their clothing. Would highly recommend to my friends and family! The price point is great and the fabric they use is AMAZING.

Date of experience: November 13, 2018
Texas
1 review
1 helpful vote
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I always was happy with my orders. This online shop have very good collection. Smart and nice clothes is advantage this online shop. I bought a lot of good items. I bought dresses, coat and bags. Every items have good quality and fast delivery. I will definitely come back again.

Date of experience: November 13, 2018
Arizona
1 review
1 helpful vote
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In love with this brand!
November 13, 2018

In love with this brand! Amazing items and quality! Ordered two dress and they are beautiful and high quality fabrics! Shipping time is very good!

Date of experience: November 13, 2018
Colorado
1 review
0 helpful votes
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Favorite Online Retailer
November 13, 2018

I love Fashionnova! I've never run into any problems with them whatsoever and their products always deliver according to the description. Free shipping, awesome promotions and the influencers they work with are incredible. No complaints!

Date of experience: November 12, 2018
California
1 review
1 helpful vote
Follow Opal C.
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FN has affordable quality items! Everything I've ever bought from FN has always been packaged safely and arrived safely. I recommend FN to anyone and everyone! There's something for everyone!

Date of experience: November 12, 2018
Florida
1 review
1 helpful vote
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Nice online shop
November 13, 2018

Quick service, great customer service, original products. I bought items from them 3-4 times a month..

Date of experience: November 12, 2018
Florida
1 review
1 helpful vote
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Horrible Company
November 13, 2018

I placed an order with this co in October and I got an email that I would receive the order in two business days, as they advertised. This order was to go overseas.
Well I did not receive the order until 3 weeks later. During this time I emailed, called and all I received were a few emails saying basically nothing. They give you a telephone number, but you cannot reach them via telephone. They claim to respond to emails within 24 hours, which again is false.

I returned some items from a previous order made in early October and have not received any confirmation from them that they have received them to date.
This company is one of the worst I have ever dealt with online. And they are very disingenuous, as what they advertise is not what they deliver, its false advertising.

I am still waiting for my monies to be returned back to my account, from the items I returned. Am advising customers to be weary of this company.

I am looking into other options in order to get my monies returned back to my credit card.

Date of experience: November 12, 2018
Pennsylvania
1 review
1 helpful vote
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Satisfied!
November 13, 2018

I love fashionnova! Prices and quality are really great, my orders get on time and I'm satisfied!

Date of experience: November 12, 2018