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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Excellent quality of fabric and design work just as displayed in the pictures of the blouses. Bought several of them and liked all. Customer service is great.
I love their collection and very reliable in terms of services cooperative support. The only site i found which has categories which match all kinds of styles and types of designs, when I bought a terno from 2 days delivery, it was definitely delivered to me with in 2 days! That's the best part.
This is my second experience with the FN team! Outstanding service guys! There is communication at every step of the process. This time you guys delivered in a week!
I just received my Shirt order and the product is excellent... I will prefer to purchase again and again from Fashionnova. Thank u.
Fashionnova is making a great effort to please her customers and helping out in their choices and stitching problems. Will continue to deal with FN... Great Job!
I am always buying stuff from this website to sent present back to home. They have very good collection in various ranges and color. Their overall service is satisfactory and recommendable
My experience with fashion nova has been mostly positive. They ship very fast, always have some discount available and fast customer service.
The only issues I have had with fashion nova is although their products are stylish, most are of cheap material. A few products that arrived had holes and by the time I opened the shipment, the 2 day deadline for returns had passed. I was stuck with a damaged product that was not used. The sizes are not always accurate for some products such as shoes, so returns are frequent but no hassle for the most part.
Overall, fashion nova is quick fashion. Not top of the line quality but decent, fast, fun, and cheap. Anyone can grab a decent looking outfit that is affordable. Online shopping is easy to navigate and when products are out of stock, restock notification is available. I would reccomend.
Fashion nova = Fast and fun stylish shopping
The skirt was just what I needed. Loved the simplicity of it all. And the blouse will be great with my jeans. Thanks and keep the styles going. I will be back!
Products arrived very fast with easy tracking number. Product arrived in good condition and the clothes are good as describe.
Customer service is everything. Thank for you being understanding and flexible that really means a lot.
Just got beautiful earrings from Fashion Nova. My wife loved them. Now she wants to get some more. Very happy with their service too. Great job
A good place to shop unique and nice products with fast delivery. Unique and amazing collection of products. Decently priced too.
Girls if u are looking for great quality of clothes and specially swimwear and dresses you are at right place. They are very good and have great stuff and if u have any questions they will reply you asap. The shipping is fast and the service was really good.
Really happy with their things. I am glad to say that they have provide very good quality of products and the price of products are in budget..
I had a great shopping experience with them, products are awesome and the quality was incredible at affordable price. I like their service. They have done faster delivery every time. I loved the experience.
Awesome! I got the items that I purchase, and I am fully satisfied. The quality of the clothes I ordered was exceptional considering the affordable prices. It is great and fits perfectly. The quality is really good, even better than I expected.
When I ordered some cute dresses from this site, I didn't expect too much as the price of the dresses are quite affordable. I just thought, if I got bad quality dresses, at least I didn't waste a lot of money. BUT I was surprised when my dresses arrived. They are so PRETTY! Just like the things I saw on the online catalog.
This is a new online store that I discover while browsing the internet in my spare time. There are lots of fun and trendy items that you check out in this store. Starting from tops and bottom all the way to jumpsuits and dresses. Also if u are on a budget, you can check out their. Amazing service. Loved it
Fast Shipment and the clothes fabric have a great quality. Love the detail and design. FashionNova is the great website you must go!
I ordered two times and I'm not disappointed with all the items. They have a good services and want to give a solutions. I'll no regret to order again in this website. Thank you and good job!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

