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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Illinois
1 review
1 helpful vote
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Customer service is great
November 20, 2018

Excellent quality of fabric and design work just as displayed in the pictures of the blouses. Bought several of them and liked all. Customer service is great.

Date of experience: November 19, 2018
Colorado
1 review
1 helpful vote
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I love their collection
November 20, 2018

I love their collection and very reliable in terms of services cooperative support. The only site i found which has categories which match all kinds of styles and types of designs, when I bought a terno from 2 days delivery, it was definitely delivered to me with in 2 days! That's the best part.

Date of experience: November 19, 2018
Georgia
1 review
1 helpful vote
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Outstanding service guys!
November 20, 2018

This is my second experience with the FN team! Outstanding service guys! There is communication at every step of the process. This time you guys delivered in a week!

Date of experience: November 19, 2018
Wisconsin
1 review
1 helpful vote
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Great service
November 20, 2018

I just received my Shirt order and the product is excellent... I will prefer to purchase again and again from Fashionnova. Thank u.

Date of experience: November 19, 2018
New York
1 review
1 helpful vote
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Fashionnova is making a great effort to please her customers and helping out in their choices and stitching problems. Will continue to deal with FN... Great Job!

Date of experience: November 19, 2018
Virginia
1 review
1 helpful vote
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I am always buying stuff from this website to sent present back to home. They have very good collection in various ranges and color. Their overall service is satisfactory and recommendable

Date of experience: November 19, 2018
Virginia
3 reviews
2 helpful votes
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Honest review
November 21, 2018

My experience with fashion nova has been mostly positive. They ship very fast, always have some discount available and fast customer service.

The only issues I have had with fashion nova is although their products are stylish, most are of cheap material. A few products that arrived had holes and by the time I opened the shipment, the 2 day deadline for returns had passed. I was stuck with a damaged product that was not used. The sizes are not always accurate for some products such as shoes, so returns are frequent but no hassle for the most part.

Overall, fashion nova is quick fashion. Not top of the line quality but decent, fast, fun, and cheap. Anyone can grab a decent looking outfit that is affordable. Online shopping is easy to navigate and when products are out of stock, restock notification is available. I would reccomend.

Fashion nova = Fast and fun stylish shopping

Date of experience: November 19, 2018
Pennsylvania
1 review
0 helpful votes
Follow Dianne H.
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I will be back!
November 19, 2018

The skirt was just what I needed. Loved the simplicity of it all. And the blouse will be great with my jeans. Thanks and keep the styles going. I will be back!

Date of experience: November 19, 2018
Illinois
1 review
1 helpful vote
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Great customer service
November 19, 2018

Products arrived very fast with easy tracking number. Product arrived in good condition and the clothes are good as describe.

Date of experience: November 19, 2018
Colorado
1 review
1 helpful vote
Follow Nichole B.
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Customer service is everything. Thank for you being understanding and flexible that really means a lot.

Date of experience: November 19, 2018
New York
1 review
1 helpful vote
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Great collection
November 19, 2018

Just got beautiful earrings from Fashion Nova. My wife loved them. Now she wants to get some more. Very happy with their service too. Great job

Date of experience: November 19, 2018
Colorado
1 review
1 helpful vote
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A good place to shop unique and nice products with fast delivery. Unique and amazing collection of products. Decently priced too.

Date of experience: November 19, 2018
New York
1 review
1 helpful vote
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Service was really good.
November 19, 2018

Girls if u are looking for great quality of clothes and specially swimwear and dresses you are at right place. They are very good and have great stuff and if u have any questions they will reply you asap. The shipping is fast and the service was really good.

Date of experience: November 19, 2018
Missouri
1 review
1 helpful vote
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Very good quality
November 19, 2018

Really happy with their things. I am glad to say that they have provide very good quality of products and the price of products are in budget..

Date of experience: November 19, 2018
Texas
1 review
1 helpful vote
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I loved the experience
November 19, 2018

I had a great shopping experience with them, products are awesome and the quality was incredible at affordable price. I like their service. They have done faster delivery every time. I loved the experience.

Date of experience: November 19, 2018
California
1 review
1 helpful vote
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Awesome!
November 19, 2018

Awesome! I got the items that I purchase, and I am fully satisfied. The quality of the clothes I ordered was exceptional considering the affordable prices. It is great and fits perfectly. The quality is really good, even better than I expected.

Date of experience: November 19, 2018
Florida
1 review
1 helpful vote
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I was surprise
November 19, 2018

When I ordered some cute dresses from this site, I didn't expect too much as the price of the dresses are quite affordable. I just thought, if I got bad quality dresses, at least I didn't waste a lot of money. BUT I was surprised when my dresses arrived. They are so PRETTY! Just like the things I saw on the online catalog.

Date of experience: November 19, 2018
Louisiana
1 review
1 helpful vote
Follow Elvira H.
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Great online store
November 19, 2018

This is a new online store that I discover while browsing the internet in my spare time. There are lots of fun and trendy items that you check out in this store. Starting from tops and bottom all the way to jumpsuits and dresses. Also if u are on a budget, you can check out their. Amazing service. Loved it

Date of experience: November 19, 2018
Texas
1 review
1 helpful vote
Follow Alice K.
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Fast Shipment and the clothes fabric have a great quality. Love the detail and design. FashionNova is the great website you must go!

Date of experience: November 19, 2018
Florida
1 review
1 helpful vote
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Thank you and good job!
November 19, 2018

I ordered two times and I'm not disappointed with all the items. They have a good services and want to give a solutions. I'll no regret to order again in this website. Thank you and good job!

Date of experience: November 19, 2018