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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I feel slim and comfortable in these cute trousers. Got compliments at work. They are definitely more of a work pant, due to the material. I think I could wear them outside of work (look-wise) though but not often.
I purchased a pair of gaucho jeans as a gift for my mother. At first, I was about to try it for myself because gaucho is a little trend nowadays. But later, it turned out that it was a perfect fit for my mother. She was very happy!
I've always been fascinated with fashion nova. The styles are unique and very versatile. It's already a bonus that they are selling clothes at cheap prices. Love this brand!
OMG! I just can't contain myself right now. The Cardi B collection has 83 different styles and it's so hard to pick only a few. Thank you FN for making this collaboration possible!
I may be curvy but thanks to this brand for making me feel very sexy. I totally love the jeans; it accentuates my curves and makes my waist look really small. Superb!
I just placed an order yesterday and I have been getting constant updates via email about my orders. The online tracker has been very helpful too for me to check updates about my shipping in real time. They are surely taking measures to improve their services. Great job FN.
More flattering than it looks on the model. Comes in at the waist on me. I ordered try me jeans in blue, and it's very pretty; will go nice with a business suit for sure
I PLACED AN ORDER ON 11/23 TODAYIS 12/05, YOU WOULD THINK I WOULD HAVE AT LEAST RECEIVED AN UPDATE BY NOW. I HAVE RECEIVED NOTHING. I HAVE SENT SEVERAL EMAILS AND HAVE YET TO GET A RESPONSE. I DON'T HAVE MONEY TO WASTE SO IF MY ORDER IS NOT EING SHIPPED OUT A REFUND WOULD BE GREAT. I FEEL LIKE FASHION NOVA IS TOO BIG OF A COMPANY TO HAVE SUCH HORRIBLE CUSTOMER SERVICE AND PLEASE DONT EVEN ATTEMPT TO CALL THEM YOU WILL NEVERRRRRRR SPEAK WITH ANYONE.
High quality materials and well-made clothes. FN is one of my most favorite brands online, they never fail to make me look good.
I'm curvy, and I often have trouble finding pants that don't have weird creasing and fit both my waist and thighs. These fit awesome and looks great especially when partnered with nice heels.
I have been shopping for fashionnova for more than 2 years, everything was great, but now i dont know whats wrong with them, they turn over, because i make An order 11/27/2018 and i haven't recive my tracking # only recive a confirmation amail with my order number that's all, I send them messages but they never answer back, don't know what to do
This tank is so classic and sexy and I never want to take it off. It's very soft, and the fabric is decently thick. It hangs away from the body and has a nice swing to it.
I purchased a pair of gaucho jeans as a gift for my mother. At first, I was about to try it for myself because gaucho is a little trend nowadays. But later, it turned out that it was a perfect fit for my mother. She was very happy!
To a certain extent, I feel bad that I did not experience the issues the other reviewers mentioned here. It has always been a great shopping experience with FN for me. Hope their problems get resolved immediately.
Their return service is so bad... I've never seen worse and I shop online a lot! Twice my package was lost and I had to fight for my money back for over a month! Even with provided tracking number and info that my package was delivered to them! JOKE
I actually love the fit of this off shoulder top from fashion nova. The photo of the model does make it look more of a straight fit but I love that it has more of a flared shape. I've always wanted to own an off shoulder top to use whenever I go to the gym and I finally got it!
This Wild Summer Swimsuit is beautiful. I would say the pink stands out more in the print in person than in the picture, and it's gorgeous. There is no padding in this swimsuit which is the reason why I liked it more.
This fuzzy love crop jacket is so pretty and fits amazing! I ordered the size small and it fits as expected. I normally wear a size small and a size 4.
The picture does not do this dress I got from FN justice. While majority thinks that everything looks good online/pictures, you are completely wrong! This Beverly Tunic in white is so much more beautiful in person; I paired it with a huge gold necklace and high boots.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

