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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I like dressing simply. A regular tee and jeans would do for a regular look. I have been a buyer from fashion nova for a year now, and I can say that they surprise me every now and then with their jean collections. It gets me really excited every time. I just hope I have enough money this time to purchase two or three more jeans!
Be aware that you cannot get a refund on your items, adjust or cancel your order. You have to wait to get it in the mail, snail mail it back and then you only get a store credit.
What online store doesn't allow for you to get a refund or cancel your order these days?
Now I'm stuck with gift cards for a site that I don't want to order from again and "if" customer service responds their like S. O. L.
Once I find something to spend it on-I am DONE! I don't care that about the price point. I will stick to amazon. At lease I can adjust/cancel and get a refund.
Greedy bastards.
Honestly, I think fashion nova is such an underrated brand. A lot of the pieces are so nice and trendy, yet only a few seems to talk about it. I don't understand where the hate is coming from. This brand is amazing! More power to you guys!
I bought a black laced dress at FN last week and it sure did me good! A lot of people at our company party complimented my look. They asked me where I bought it and I recommended them your brand. I hope this gets a lot more love!
My boyfriend asked me on a date last Tuesday and we barely go out! I searched my closet for dresses and I came upon the ones I bought on FN last month. The dresses are such babe! I can't believe I let it go unused for a month!
Plenty of items to choose from that accentuate my feminine and edgy side. For a working mom like me, FN is a brand worth investing in. Waiting for your next uploads!
Christmas is fast approaching and I have a lot of family members to give gifts to with so little time. Thank God, I have you for 3 years now, fashion nova. Currently browsing through your new collections!
I got so excited upon receiving my purchases from fashion nova! It did not disappoint! The two floral dresses I got were SUPERB, couldn't wait to try it on!
Love every single purchase I make with FN! It's perfect for women in all walks of life. I truly appreciate their considerations regarding the need of women for comfort without compromising style.
The quality of the products is good, way better, actually. But it just doesn't suit my taste. The designs are overly dramatic for me, especially the love jackets. They sell cute pants, though.
I admire how the brand started out from a humble beginning. It takes a lot of sacrifices to build your brand up from the ground. But it's not all just a pity story since they deliver quality clothesline. Brands like FN are so worth patronizing.
I purchased 5 items for over $200 and got additional items for free! At first I thought it may have been shipped incorrectly, but when I contacted their customer services, they said it was intentionally added. I couldn't be happier. Thanks, fashion nova!
Fashion nova is way better than the sites I visited before. The transactions are fast and the items are such gems! Wouldn't trade them for the world.
For a sporty girl like me, I scout workout apparels that are both comfortable and affordable. Some mall brands get too expensive for my taste. That's why I'm so thankful for fashion nova! Their workout apparels just deliver what I need!
Loving all the new designs launched by FN for the holidays! It makes me look forward for Christmas even more, can't wait to wear that I ordered on the 24th.
Who said you need to spend thousands of dollars to be classy? I attended a party last weekend and I was wearing a fashionnova dress others were wearing designer gowns but I got awarded as Star of the Night. It all boils down on how you carry what you wear!
They have return my two order and half of the price I paid and they also send me a email saying that their to busy honesty I tried calling and they don't answer if this company is making money they should have people answering phones this is so absurd
FN is known for their unique designs and this one does not fail to disappoint. I usually wait for items to go on sale but knew I had to have one of Cardi B in my collection due to the fact that it can be sold out immediately.
I order from Fashion nova a couple times with no problems. But this recent time I placed an order on 11/23/18, it shipped and was suppose to be delivered on 11/27/18. I never received anything but I received a text saying it was delivered. I called the delivery company ONTRAC. They said I have to contact the vendor, I did. Fashion nova sent a claim form. They said it takes 5-10 business days. It's been 3 weeks. Ive emailed and they say stop emailing. THEY HAVE THE WORST CUSTOMER SERVICE EVER IN THE WORLD!
Order takes way too long to come in and i sent them 2 emails and they wrote back saying to stop emailing then they are busy...
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

