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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm an avid buyer of leather bottoms ever since! That's why when I saw fashion nova's leather collection, I got all pumped up! I ordered two pair of leather jeans and I'm so happy when it arrived this morning. The pieces compliments my backside so well! Thank you, fashion nova!
The bodysuit I bought on fashion nova complimented my curves so well. I will try to match that with the bandage skirts I have. Thanks, fashion nova!
Thank you so much fashion nova! That cargo skirt I bought last weekend really matches my tank top so well. I'm highly recommending this brand to my friends!
I purchased four skirts from FN last week and I get complimented at the office for four days now because of these babes! I introduced the brand to them and they said they'll be purchasing some items on the weekend. Can't wait for your next collection, FN!
I'm trying on this new look I saw on one of the FN models. I hope I could pull these turbo leggings off for tonight's party! Thanks, FN! Wish me luck!
I ORDERED A PAIR OF JEANS, IT WAS A BIT SMALL SO I RETURNED IT IN AUGUST AND I HAVE NOT RECEIVED A CREDIT. I CALLED SEVERAL TIMES AND WAS TOLD THAT A CREDIT WAS SENT TO MY EMAIL BUT I NEVER GOT IT. THIS IS A NIGHTMARE, PLEASE STAY AWAY FROM THIS PLACE!
I am thrilled for the success that the brand is experiencing! I get compliments most of the time from the pieces I get from your collection. You inspire and amaze me always and for that I am grateful
FN's website is a must-visit! Their boot collection is an essential part of the season. The leather ones are to die for! Can't wait for payday to spend some more on good quality fashion nova stuff!
FN is amazing. This brand has got it right. Affordable and classy clothes, trendy lines, and high quality fabrics and pockets. Plus the website is so chic! The ease of using the buttons and the fast transaction just draw me to invest more on this brand.
I have recommended fashion nova to my friends and colleagues already. I don't understand the hate that this brand is getting. I think people should experience fashion nova themselves before jumping into any conclusion. I have nothing but love for this brand as this is my one-stop shop!
I wore one of your laced dresses on a company party last weekend where I have to deliver a speech. I felt very stylish, professional and supported by my corporate team. Thanks a lot, fashion nova!
Waited three weeks for shipping info after receiving my order confirmation to only receive ninety dollars out of my two hundred dollar order with no communication about whether the rest of my order will arrive or if a refund will have to be made. If i had not noticed they would have just stolen my money, after sending my third email just to receive a third generic automated response i made a call to customer service to get "Hey babe" a list of options none of which include speaking to an actual representative i made two more call trying all the different options all lead to being hung up on my last call i did the trust pressing zero until someone comes to the line just to be hung up on once again! I will NEVER be ordering from them again. This is my third time having trouble just to receive clothes that shred apart after a couple of washes and shirts being see-through.
My shoes got broken last week while I was running an errand at the company. I didn't have a spare pair of heels to work with my dress at a company dinner that weekend. Good thing Jamie told me about fashion nova, I ordered a pair and asked it to be shipped a day earlier than they would. Their customer support responded to my request well and I had it exactly the next morning I ordered it. Thank you, fashion nova!
I don't understand the hate comments that fashion nova receives. Personally, I had such a wonderful experience with this brand. I think people should try to uplift each other more rather than try to bring them down. Their pieces are great and their services are fast and reliable! STop the hate. Spread the love. Keep up the good work, fashion nova!
I have high expectations with fashion nova since my friend speaks so highly of the brand. I have to see for myself to know. I ordered a piece last week and truly, it did not disappoint! You should visit them, if you have the time. I think it's worth investing on.
These bottoms are just divine. I can't believe I'll be this satisfied investing on your brand. Please keep on creating such quality items. I bet a lot of us looks forward on your next collections. Nothing but love for your brand!
I'm just blown away by the efficiency of the purchases and delivery on this site. To top it off, the items are of high quality and very comfortable to wear. It's a shame that I've only discovered FN this year. But regardless, two thumbs up!
Fashion nova has been my go-to shop for a year now and I regret nothing. All their pieces are so great and compliments my body frame just right. I love how the items are available for all women of different sizes. Definitely one of my faves!
Their floral dresses are to die for! No joke. You should browse their items yourself. You'll find cheap yet classy pieces, for sure!
I bought a blue hoodie for my boyfriend here and he loved it! Thank you, fashion nova! Will definitely recommend you to my friends.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

