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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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This brand really gives me the run for my money. They've got impressive items for such an affordable price. The delivery is super quick and the services are very convenient. The ease of ordering makes me want to add more items to bag. Kudos!
I can't get over the fact that FN has got the style I want to achieve. The items, especially the tops and jeans are up to date to what's trending. I just got over my latest purchases and I'm ready to add some more to my bag. This stuff is good, real good.
The range of stocks that this brand has is mind blowing. This is where I get almost everything. I literally have a different set of corporate attire seven times a week. I love how the pieces have this homey trendy feel to it. Gets me every time. I love it here. Thanks, FASHION NOVA.
I would just like to take this time to say a huge thanks to the support care team who assisted me with my purchases. Great services and quality items, too. I wouldn't forget this experience. Thanks, fashion nova.
The summer collection this year was such a babe! I got 4 pieces then. The quality is excellent and the fit so well. The delivery is highly efficient and prices are okay. I just received my purchases for the winter yesterday and I love it to bits! Thanks, FN!
Quality items for and affordable price range. I have always been amazed at how convenient the transaction process is. The delivery is prompt and the items are well packed. They have all the great apparels to prepare you for any event.
Ever since I discovered FASHION Nova, I buy all my sportswear here. It has been a year since! The materials used are so comfortable no rash problems or any other. The looks they sport are perfect for everyone regardless of skin tone, body, and height. Amazing stuff. Thank you.
Thank you FN for your honest and quality service. I just got the products I ordered and received it exactly as promised. The fabric is so nice and for a fair price.
The transactions are fast and the shipping is so smooth sailing. I love everything about FN. Form the collection, the services everything! More power, FN. Have recommended you to my colleagues already. Mary even told me she's got her package today and that she loved every item in it.
Whenever I attend an event or any dinner activity, I buy my dress here. This is probably one of my favorite shops ever. Their pieces just fit me perfectly. Plus they deliver so fast. I'm always glad to receive my packages from fashion nova.
From a formal look to a trendy, edgy, or just casual you name it, they have it. I just can't contain my happiness finding this online shop; such a life saver.
I have heard about this brand before but purchased only a week ago. My items arrived last weekend and I am so happy with the quality of items I got. Huge thanks to my friend Gerian for recommending this brand to me!
Every collection they release is divine! I just want to have everything stuffed in my closet. Please continue this amazing work, Fashion Nova.
A lot of cool finds in this brand. You will never leave their website without putting an item in your shop bag. I'm amazed at how consistent they are in providing good quality and affordable clothes. The delivery's fast, too.
I have always loved how FN works. I have been a fan for months now and I still patronize them since they provide quality services to their customers. They never fall short in delivering what was asked of them.
Caters to all women. I love the charting size FN uses since they got my size in. Do you know how comforting it is to know that the packages you order feels to be tailored just for you? More power FN! I'll be here supporting you all the way. But of course, if you only keep up the good work.
I ordered a long dress I wore on my friend's party and I was given a lot of compliments. They said it complimented my figure so well and asked where I bought the dress. I recommended them fashion nova.
The blouses and dresses from this shop are epitome of elegance and class. They're so good, I keep coming back for more. It's such a turn on, too, that the delivery is prompt and very convenient. The items are neatly arranged upon delivery, it makes me so happy to receive them in that sort of bundle.
Whenever I wear the pieces I got from fashion nova, I always feel empowered. Their dresses are so comfortable to wear, and just about the right length. Supporting this company for 8 months now. Great services, too.
Blown away by how great this shop is. Each item seems to be well thought of. It's trendy, it's chic, it's hip. They got almost everything! I'm eyeing the new items on sale. Will put an order right after I receive my paycheck. Good stuff.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

