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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Whenever I buy pieces from FASHION NOVA, it seems like I'm buying a piece of my home. It's very trendy and comfortable. And they never run out of stock! Thank you so much for being my go to shop, and for having everything I would ever need in my closet.
Ordered three pairs of jeans two weeks ago and I need more! The quality of pants I got are really good, I wanna add more to bag. As a shirt-and-jeans-type of girl, it's so hard to find such pairs that compliment my backside so well.
I just received my package earlier this morning and I love every piece delivered! The clothes are so comfortable to wear when I tried it on. Huge thanks to FN for the free freebies, too. I will recommend this brand to friends and family.
Whenever a package from this shop arrives on my porch, I practically run to the door to get it. That's how excited I am. The quality of clothes I get is so worth the wait. I have been obsessed, for long now, with their jean and boot collection.
I love how Fashion Nova's got everything I want from bonnets to shoes, every piece is a darling! I was also surprised at how fast the deliver is. The items I purchased were so neatly packed. The transactions were organized. It's so easy to order stuff,
Everytime I purchase apparels on FN, I just can't help but feel overwhelmed about it. The excitement of getting my package and the anticipation of getting a hold of the pieces can make my day. I love all of their pieces to bits. And they've got quality service, too.
Fashion nova is my one-stop shop to every apparel I need. As a fan of online shopping, I find this brand really convenient and their fabrics comfortable. I am always on the lookout for their new addition to the top collections. Their blouses are my favorite! They offer great services and sales too. Good stuff!
I respect how truthful fashionnova is to the information they put up online from the charting sizes to the details and designs. You will really get what you came into their website for. Nothing less than what you deserve, or so that's how I feel. You should see for yourself.
The jeans I ordered are such great fit! Compliments my backside too well, too. I'm so glad I patronized this brand. They make clothes that make you feel they're made exactly just for you. You're always going to be my go to online shop. Thumbs up!
I love fashion nova items so much that they fill up my wardrobe. I could wear their pieces for a lifetime, it's crazy! The quality is over the top and for a decent price range. My latest orders arrived earlier this morning and I couldn't be any happier! Thanks, fashion nova.
What really attracts me to this brand is the friendly prices they offer to such high quality products. At first, I couldn't believe it might be a scam or something. But their services were consistent. It's going to be my fifth time today and I still trust this brand. Thank you, FASHION NOVA.
I never expected for the delivery to be this fast. To be honest, I'm impressed. It was my first time putting an order, so I didn't expect much. Looking forward to more great experiences like this, fashion nova. My tees are great, by the way.
Keep up your incredible work, FN! All your pieces are so well put. Fits women of all sizes and I love that about you.And great services, delivery is on time, items are fabulous! Thank you for your dedication.
The new collections they got on the website are so good! I already added two blouses to bag and I'm still looking out for more. I love how quick the support team responds to queries and transactions. And they've got fast delivery system, too.
Ordered 2 pair of jeans a week ago and I love them so much! The delivery and dispatch was quick, the items are neatly packed. I am amazed at how great the deals I get from fashion nova. Will not trade this for the world.
Clothes are always up to what is trending. There's a wide range of styles to choose from. The accessories and shoes are fabulous, too! Not to mention, the quick and prompt responses to orders and delivery. I practically love everything fashionnova offers.
I just can't resist not buying anything every time I visit the website. There are a lot of cute pieces, I want to get my hands on them! If you're new, you better check out the on sale items daily to get good deals. Also, keep track of promotional codes you can from influencers. Go, go!
I love the return policy. Return policies are easy if something isn't the right size. I ordered three pair of jeans two weeks ago and one of them didn't fit quite right. I contacted the customer services and they were well accommodating and tended to me professionally. I got my right fit the next day.
They stole my money, didn't send my items, and wouldn't refund me. I've sent pictures and I've emailed and I've called. Nothing back. They keep giving me the run around, just to throw me off. I have spent thousands with them. Never again.
Is it too shallow if I say I like the shop because I find a lot of cute scarfs I like? I mean, they offer quite a huge range of choices with their stuff. My shopping experience was never the same ever since I shopped here. Keep it coming, fashionnova.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

