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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The bodysuit I bought on fashion nova fit my body so well. I'm obsessed with the collection! And I've got a lot of bottoms to pair them with. I could just strut downtown and people would be staring. Love, love, love this. Fab on.
If their are nearly 2000 1 star reviews a lot of people's Let should pay attention, because we aren't writing these for fun!
If you plan on returning items I warn you to be prepared on never getting anything back from their end. You have to pay to return your items ($14-$20) And if it is they can't find your package after sending multiple emails they do nothing for you afterwards as if your just to accept that. This company is very unprofessional and they will take your money which is considered stealing from people. For people who actually pay attention to these reviews I would recommend to not order from this company if you return items. And because this is happening to so many people they should be sued for all they money they've stole from people!
FN has been an everyday favorite to me. This shop has been my go to to fill my busy wardrobe. I love the feel this brand gives me. The tops fit me perfectly, and the bangles are great accents to my outfits.
This brand provides easy transactions with the stuff I'd want to buy. I'm currently obsessed with their boot collection. The items are of high quality and the delivery is on time. The ease of access makes me just want to add more to bag.
This brand rocks! The clothes are so beautiful. This brand has just got it all from top to bottom. Fashion Nova has been one of my go to shops ever since I came upon it months ago. Great deals for affordable prices.
Ever since I discovered fashion nova online, my shopping experience was never the same. Great tailored dresses and boot collection. The leather shorts are to die for, too!
Fast delivery, well packed items, great support team, and affordable items. I love everything in this shop. I always find myself adding more to bag when I visit the website. It's very festive now, too. Got great deals with huge discounts.
I have been an online shopper for a year now and discovered FN only last month. I tried ordering two pieces of sundresses and they did not disappoint! The delivery is fast, too. And the customer support is very professional. Not bad.
I had such a great shopping experience last week on FN's website. The items looked very appealing. The website is so easy to use and the buttons are very convenient, did it with my sister. Our packages will arrive this Friday, can't wait to get them.
A lot to choose from, wide range of styles and sizes for all women. Well stocked and great services. Customer care staff are friendly and helpful. Great clothes and very affordable. I'll be back soon!
Received reliable service for months now. FN never fail to deliver what they promise. And I can always find a great new addition to my wardrobe whenever I visit the website. Greatly Appreciated!
I ordered a dress online last Monday and it arrived on my front porch on Wednesday. Fabulous fit and a very fast delivery! Showed the dress to my mom and she loved it. Said I should buy her one, too. Will definitely be back for more.
The services are no joke. I asked my purchases to be delivered at an earlier time since I desperately need them for a corporate party last weekend, and the support team said they'll make it happen. It arrived a day earlier and I was saved! Big, big thanks, fashion nova.
I buy almost all my clothes from this shop for months now. Tops are incredibly made and decently priced. The jean collection is also to look out for. I like having mine with a 30-50% discount. Makes me feel good, like I've purchased more than I deserve. Haha. More power, FN.
I prefer fashion nova over other. I love everything I've purchased so far. Items are classy at the same time very comfortable to wear. The dresses are my favorite! Fancy service with a great vibe.
The delivery is fast and the website is very artsy. Convenience is key. I personally like how easy it is to purchase from fahionnova. Bought most of my gifts here. They loved it, btw. Lovely customer care, too.
I ordered two pair of jeans last week and it arrived on friday morning. I tried fitting the jeans and as always felt like they're tailored just for me. The pieces from FN never fail to make me happy. The delivery's quick and the items were tightly packed. FriYAY, indeed.
Gone are the days where I have to wait in vain for my online purchases. When I discovered FN, my packages always arrive on time and the clothes are always neatly folded and packed. I love how careful this brand is with their customers' orders. Thumbs up!
I like how up to date fashion nova is, very trendy. I can see mall store displays on their collection. And for a cheaper price. I believe a girl should own at least a piece of fashion nova. This brand should not go unnoticed. And great services, too, by the way.
Huge thanks to FN for the fast delivery and prompt response to my call. You just saved me from last night's holiday party. They complimented me on my look, by the way. They loved the dress. They said I look hot in it. Forever grateful to you. Thanks a lot.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

