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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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All these hate is hurting this brand. I don't get it. Fashion nova has always been good, at least for me. Their products are so trendy and very comfortable to wear. Plus, they don't charge extra for the shipping. Their services are great, overall. You should try for yourself.
Deliveries from FN are always a pleasant surprise for me. I'm so pleased with the tops I purchased last week. It was a lovely fit and of very good quality. The items were fairly priced, too. Your shop is a blessing. Thanks
A place for myself, Fashion Nova. Finally, a place for fuller women like me in fabulous styles. I am happy with the services and the items are of high quality. Am extremely glad my parcel was delivered pronto. Thank you so much.
I'm just gonna say, fashionnova has on of the most fantastic services online. I recently ordered a pair of jeans that was sadly out of stock, so I tried contacting the customer services and they told me they'll get back to me as soon as possible. They found one although it's of a different color. Nonetheless, I took it! Great shop.
Every piece is reasonably priced in FN. My closet stack gets bigger by the day, I'm always looking to see what's new in the collections and adding them to my bag. Spreading the love.
Fantastic clothes, very stylish and trendy. They have everything for everyone.The customer care team are fabulous, they are part of the reason I order more. I can't even count how many time fashion nova's had my back. Thanks a lot.
Honey dipped, lovely items. I have no words at how fascinated I am with this brand. FN practically have everything a woman needs. The delivery is fast, transactions are easy to process and the items are really good. Good job.
As a dancer, I look for dance clothes that make me feel more confident and that are comfortable to wear. The ones I have are kind of expensive and I'm looking for a cheaper set with good quality of clothing. Fashion Nova is an answered prayer for me. Love, love their dance clothes, they're cheaper yet very comfortable, and the transactions are quick.
With the pile of fashionnova clothes I have, I can dive straight into them. This stuff is so good. The items just compliments my figure so well. It motivates me to work out and it brings out more confidence in me. Thanks, fashionnova.
I'm a newbie to this online shopping thing and my friend recommended me FN. I started with two purchases of blouses and they're just so great. I wasn't expecting much since I'm still experimenting with my experience. FN is a pleasant surprise. I will be back.
Chic and trendy clothes, hip jeans and classy jewelries fashion nova is the new state of mind. The quality never compromised for the price. The services are great and the collections are ever changing. It's pretty refreshing.
FN exist for a reason, to cater women like us. It's so difficult for a five foot girl to find pants that compliments my backside and that has just the perfect length for my legs. The blouses are great, too. And they get delivered on time.
All the good stuff seems never ending. The delivery is fast and the items are properly packed. The customer care support is very efficient, too. Thumbs up!
Everything in fashion nova is so worth your money. TA lot of lovely goods awaits their customers every time. I love how I always find something I like whenever I go shopping with fashion nova. The services are great, too, by the way.
Everytime I order in fashionnova, I always find myself adding one more item to bag. It's obsessive of me but I really like their collection. The quality is so good and the delivery is very prompt. There are no delays!
I ordered 2 pair of jeans last weekend and they said the delivery will be extended for a day due to some holiday traffic. And as promised, it arrived Tuesday morning on with a free tee in it. Nice save, FN. I'm happy. Great delivery.
Fashion nova is really something. Their tops are amazing. The fabric used is really comfortable. The delivery is on time, too. I love how it's so simple yet so stylish. For a minimalistic type of guy, this one's got me.
I bought 3 pieces of denim pants on FN last Wednesday and I got them delivered really fast. The response I got from their support care team is amazing. Wonderful service. They told me they'll deliver my purchases as soon as possible. I'm happy! Thanks, FN team!
I was so anxious trying to look for a dress at a party last weekend with only $45 on hand. Good thing fashionnova have this amazing collection of dresses that fit my budget. I was so busy working with my team that I can't spare time to go to the mall and find a dress for the event. Shoutout to Kaye for recommending this brand.
I'm an avid buyer of Sunday dresses. I got all giddy when I saw this shop's leather collection, I got all pumped up! I ordered two pair of three dresses and I'm so happy when it arrived this morning. The items are all lovely as promised. Thank you, FN!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

