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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion nova is such a great addition to the changes in my closet. I pulled out old, faded tees and jeans and replaced them with my purchases from last week and the week before. The quality of clothes in fashion nova is so good and for a very reasonable price, too. The delivery is quick and the items are sealed properly.
Thank you so much FN for having my back always! I just delivered a speech in a corporate ball last night wearing the red laced dress I bought last month and I looked wonderful. They loved me on the dress and complimented me on my speech. I'm so thankful.
I ordered 4 dresses last week for a 4-day seminar this week and everything turned out amazing. The delegates loved my outfits and I got complimented everytime. Great stuff, fashion nova. Will be coming back for more.
Whenever I scroll the IG, all I see are people in trendy clothes posing for the world. When I came upon FN a while back, I am blown away by the styles in their collection. I love almost all and it's very Instagram worthy. The quality is good and the clothes itself is fabulous.
The fast delivery and well-packed parcels are such turn on to me when I first ordered in Fashion Nova. Not to mention the quality of their clothings. I practically love everything about this shop.
Fashionnova items are great add ons to my closet. The quality of fabric is good and they're very stylish and trendy, too. The ease of ordering just makes you want to put in some more orders to bag. I also love how prompt the delivery is. No delays. Great services, fashionnova.
All the items look good on the models on the website. It entices me to buy them. Received my package earlier today and man, do I love the pieces! It fits me really well and compliments my curves perfectly. Love, love this.
I always find new addition to FN collections whenever I visit the website. I'm liking it more now, though. The colors are very pop and appealing. Very festive, too. The transactions are amazingly easy and other services are great, too.
With every purchase from fashion nova, I get happier by the month. I love their top collection the most. I got almost 10 tees from this shop in my wardrobe and I'm hoarding more. The fabrics used are really nice and the services are lovely, too.
There is no limit as to how many apparels you can purchase in a day with FN. I go into a shopping spree once a month. I just love how their items compliments my figure so well, the style is just a huge plus. The transactions are so easy to deal with and clothes are really affordable. The sky's the limit..
FashionNova is a brand I was meant to find when I first came upon it two months ago. It has helped me with a company party and a dinner date already. The transactions are fast and the delivery is quick. Purchased a dress and three blouses to date, and I regret nothing!
Huge thanks to fashionnova for being my go-to shop for months now. It's that one brand where they've got everything in one. I love how they got a very reliable sizing chart that fits women of all sizes. And the transactions are very reliable as well as convenient.
I bought two blouses last week and wore them last monday and tuesday at work. I felt really comfortable in it. No itchy feeling, it just feels right. I'm looking forward to my next purchases. The lovely services always draw me back to FN.
Fashion nova delivers very stylish and chic trend of clothing and I love it to bits. Their pieces are one in a million. Everytime I wear them, I feel like they're especially tailored for me. Fabulous clothesline, cool shop.
I was shocked at how convenient the services are with FASHION NOVA. The clothes are great and fairly priced. I couldn't believe it myself, I got three items on sale for only $ 80. The delivery's quick, too.
FN stocks is very huge and the styles are amazingly varied. They've got everything for everyone both men and women. They also get very festive on holidays. I particularly buy extra during sale days. The quality is great and the services are very convenient.
The jeans I ordered 5 months ago still look as new today. I love how the quality does not fail and that it lasted long. I also own 2 more pairs which I bought a month ago. I still use them today. The delivery is very fast, too. It took no time for me to receive my packages.
I ordered five blouses on fashionnova last week and only 4 got delivered. I contacted customer care support and asked if there had been a problem with the delivery. They said they'll deliver the missing item ASAP. It arrived the next day, with a freebie. Glad I ordered. Thanks, fashionnova.
The clothes are of high quality and the services are great. Loved it ever since my first purchase 3 weeks ago. Shoutout to Jenny for recommending me this brand. It's very trendy and convenient.
Do not do business with this company, HORRIBLE customer service. I placed an order and paid for express shipping. Later that day I received an e-mail stating there were issues with the order and I could cancel. I canceled the order twice. Forward a week later I get a text that my order has shipped. I have sent several -emails, no one ever responded. Called their customer service line and it took almost an hour to get a human on the phone. Now, when I get the crap, I have to send it back on my own dime, so not worth it, so furious.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

