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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashionnova website is so easy to use, I finished my transactions in just few minutes. I'm currently obsessed with their scarves. Their delivery is very convenient and the packaging is so cute and items are neatly packed. I love it.
This brand is so amazing! It has got it all from top to bottom. Even their jewelries are beautiful. This has been one of my go-to shops ever since I came upon it months ago. Great services, too fast delivery and professional customer care.
Big thanks to FN for the reliable and fast delivery. I got my parcel two days ago, just in time for my housewarming party the next day. The polo shirt looked good on my husband, by the way. And the dress was lovely. I'll be spending more on you. Thanks!
I discovered fashion nova online two months ago and my shopping experience was never the same. The pieces are great very classy! I received my latest purchases last Friday and they were fabulous. I love every piece delivered. Thank, fashion nova
I have been an online shopper for two years now and I've only just discovered FN 7 months ago. I have ordered 10 items now and they never disappoint. To add, the delivery is convenient and the customer support is very efficient. There's still more I can enjoy.
Fashion nova is such a savior. Their items are so good, it stands out in the crowd. I have been complimented countless of times wearing their dresses. The transactions are easy to process, too. I wouldn't be able to confidently attend dinner parties without their items. Thanks a lot!
This brand is one of the greatest online shops I've ventured on. They have such wonderful tops and jeans. I love their bodysuits, too. The quality's great and are decently priced. The transactions are very convenient and easy to process. You should check it out yourself.
What to improve? Well I guess the brand is good as it is. I am quite impressed with the quality of clothes they sell and the quick delivery of my packages. The customer care team is also very friendly and professional. Every item in this brand is superb. I love the jeans, most especially. Keep it up.
With no miss, my packages always get delivered on time. I'm always excited everytime I see my deliveries on the porch. My items fit me so well and they're so comfortable to wear. You guys are great.
I always go back to fashion nova for more ever since my first my first purchase last month. The experience is very positive and the items are so worth it. The transactions are fast and the services are superb.
Just received my package today and am so glad to find freebies with it. Highly appreciated. The clothes are great, by the way. I love every piece! Thanks for the package, fashion nova.
I ordered 3 skirts last weekend simply because they're so cute. Haha. Not only were they delivered on time but the items were well packed, too. I am a first timer and will definitely recommend your company to friends and family. Thanks, fashionnova.
I ordered two dresses on November 25th for it to arrive in time for New Years. I emailed them a couple of weeks later because my order hadn't shipped yet and I was curious what was happening. No one bothered to email me back. On January 1st they sent me a text message saying my order was cancelled. They have the worst customer service I've ever dealt with. Would not return.
FN clothesline is very stylish and up to what's trending. It's my number 1 go to online shop to date, I have 8 pieces from this brand already. The quality is so good. Have highly recommended this brand to friends and family.
I love how fashion nova pieces are so affordable - everything is within my price range. But despite the price, the quality was never compromised. Parcels are delivered fast, too. ANd items are neatly put together.
Fashion Nova is such a great discovery for us women. They've got a sizing chart that covers women of all sizes. Plus, the designs are very trendy and chic, you'll love it. It's a one-stop shop and basically got everything a woman needs!
Thank you FashionNova for such high quality items. Adorable top collection. The jeans are great, too. They fit my backside just well, I love it. The delivery os prompt, too. And their customer support care staff are really helpful.
This season's collection of sweaters are to die for! They're convenient and perfect. I already bought two pieces last week and my mom is urging me to buy her one. Will be back for more.
FN has been my go to shop for few months now and I love everything about this shop. Their clothesline is amazing and of high quality for a very decent price range. I love how the items are available for all women of different sizes. Fabulous pieces.
I find the items on FASHION NOVA as bizarre and beautiful at the same time. The line is very trendy and classy, with unique designs. I like how they have sizes tailored for women of all sizes and age. They've got clothes for men, too.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

