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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I trust fashion nova's delivery service so much that I often order clothes a few days before I have to wear them for something imporant.
Fahsion nova's size chart is so helpful. Everything I order form them is a good fit thanks to that.!
I really put on some weight when I became a mom and I don't fit in my old sexy lingerie anymore. I'm ecstatic to find something that fits in fashion nova.
I feel so nerdy for saying this, but the black duster I ordered from Fashion Nova makes me feel like a Harry Potter character when I wear it and the wind flows. I love it!
I bought a PJ dress from fashion nova for my honeymoon. It made me look so irresistible and it really was comfortable sleeping in it. The material is smooth and light.
I tried on the Maxi dress I ordered from FN that had just arrived. It instantly made me look elegant and sexy even when I had no makeup on and my hair is a total mess.
Following Fashion Nova's size chart, the romper fits me well. It doesn't stretch awkwardly to reach my shoulders and I look so comfortably pretty in it.
The golden dream necklace I ordered from fashion nova looks like something that can only be bought from expensive jewellery stores. It looks like something you'd see at the red carpet.
Fashion Nova gave me something better than what I had seen in the pictures. The embroidered dress I ordered is gorgeous. The embroidery is absolutely beautiful and the details have been given attention.
The lace dress I recently ordered from Fashion Nova looked prettier than in the pictures. The lacework isn't clumsy and the way the ruffles fall looks sexy.
Upgrading my wardrobe with FN items was a great decision. It gave me a glow up I didn't think I could have.
Upgrading my wardrobe with FN items was a great decision. It gave me a glow up I didn't think I could have.
I bought a mauve pant set from fashion nova and it is by far the greatest thing I have in my wardrobe. It makes the rest of the clothes I have look dull.
The beautiful satin dress I ordered from Fashion Nova fits me perfectly so it shows off my form. It was perfect for my debut.
FN's ripped jeans are stylishly ripped and there are jeans that are ripped in different ways so you're not stuck with the simplest ones.
I really love Fashion Nova's jeans category. They come in so many different colors so they can really shake up my outfit schemes.
Thanks fashion nova for giving me a great idea for a valentine's day gift. I'm so excited to receive the teddy lingerie I ordered. You have the best stuff.
I'm glad I chose to rely on Fashion Nova for my emergency party dress. They got my dress on time. One day shipping is real.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

