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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm a very happy shopper. I love fashion nova's service and products. They have great quality and the dresses I order always fit.
I already had a ton of blazers before shopping on fashionnova. The blazers they have are of great quality and they have so much variety in syle and design. They have blazers for fun night outs and blazers that are fit for a more professional setting. I'm upset I didn't discover this sooner.
I bought a body hugging dress from Fashion NOVA to show off the hard work I've been doing on my bod. It's a perfect fit. It covers a lot but manages to be sexy at the same time.
I bought a pair of shoes for my boxing training sessions. I made sure to buy from fashion nova because I know they got quality stuff. The shoes are very solid and they can endure a lot of hours of running around the ring. They're also supportive and they fit nicely on my feet.
It's almost stupid to order skirts when it has been windy in my area for weeks now. But fashionnova has skirts with thick, heavy material that would protect your privates from becoming public. I really love the quality.
The customer service is good at handling customers. They're very professional. I get prompt answers from them regarding my queries. If I have any concerns, they don't blindly assure me using empty words. They tell me the technical reasons behind the assurances.
Fashion Nova's website is easy to follow. The clothes are organized properly. They have options to arrange their items by price, and options to arrange them from newest to oldest or vice versa. The prices are stated and it shows if they have the item in another color. They also have size charts for accurate sizing.
I like how the items in fashionnova comes in other colors. I just prefer darker colors to emphasize my skin tone, so I really appreciate the fact that I can enjoy a certain style in my favorite shade.
What I like best about FN is their timeliness. When I order something online, it means I really, really, want that item. Otherwise I'd settle for something I could buy in a nearby store. So I really appreciate it that FN doesn't keep me waiting for my order.
I bought a mesh blouse and since mesh is mesh, I thought the price was a bit expensive at first for something with that design. But I soon realized that fashion nova takes the material's quality into account when pricing. The mesh is great. It's not fragile and it doesn't form holes easily. It also enhances any clothing you put under it.
The denim jumpsuit I bought from fashion nova is surprisingly comfortable. It's a bit stretchy to accommodate movement. It flatters my figure and the material is tough and durable.
If you want all your orders to arrive on time, just make sure you buy from fashionnova. They won't let you down. They always deliver and you will never be disappointed with what you get.
Fashion Nova's sizing chart is very accurate. It's also easy to use so you won't doubt yourself when you use it. I use his for every order I placed and they all fit me just fine.
The closed toed flats I bought from Fashion nova has excellent material. There's been a minor flood over at my place and none of the water reached the inside of my shoes. After drying them, they also didn't shrink, crack, or become deformed.
It's refreshing to experience shopping at FN. It's a nice change from all the other online shops that take forever to deliver their cheaply-made overpriced products. FN actually takes their customers, products, and services seriously.
It's always the wait that's most annoying when ordering online. Fashion Nova, however, doesn't do that to me. I get my order in almost no time at all. It's faster and more reliable compared to most online shops.
My date said he was taking me out to eat at a rooftop restaurant. I saw a dress on FN that would be a perfect outfit for it. It's the rooftop date lace jumpsuit. The overall feel this dress gives is an elegant but laid-back feel. The breeze would make a movie-like effect on my jumpsuit. I'm nothing short of excited to receive it.
Fashion nova has great quality. The champaigne-colored maxi dress feels really good. It almost feels like it's liquid. I also really like the sexy slit at the side and the generous cleavage it would display.It's overall amazing.
I'm glad that Fashion Nova keeps their promises when it comes to delivering. I rely on them to give my orders on time because I don't really order anything unless I really, really, need it. Their timing is as good as ever. They're not late and they update to make sure you're around to receive it.
FN's customer service is excellent. I actually feel like a valued customer. I never felt that I was forgotten because I'm updated on my order and they make sure you get your order on the day promised. They also appreciate whatever feedback you give.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

