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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
2 helpful votes
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Happy customer
February 8, 2019

I'm a very happy shopper. I love fashion nova's service and products. They have great quality and the dresses I order always fit.

Date of experience: February 7, 2019
California
1 review
2 helpful votes
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Blazers
February 8, 2019

I already had a ton of blazers before shopping on fashionnova. The blazers they have are of great quality and they have so much variety in syle and design. They have blazers for fun night outs and blazers that are fit for a more professional setting. I'm upset I didn't discover this sooner.

Date of experience: February 7, 2019
Oregon
1 review
2 helpful votes
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Tight Dress
February 8, 2019

I bought a body hugging dress from Fashion NOVA to show off the hard work I've been doing on my bod. It's a perfect fit. It covers a lot but manages to be sexy at the same time.

Date of experience: February 7, 2019
Colorado
1 review
2 helpful votes
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Fighter shoes
February 8, 2019

I bought a pair of shoes for my boxing training sessions. I made sure to buy from fashion nova because I know they got quality stuff. The shoes are very solid and they can endure a lot of hours of running around the ring. They're also supportive and they fit nicely on my feet.

Date of experience: February 7, 2019
California
1 review
2 helpful votes
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Skirt fun
February 8, 2019

It's almost stupid to order skirts when it has been windy in my area for weeks now. But fashionnova has skirts with thick, heavy material that would protect your privates from becoming public. I really love the quality.

Date of experience: February 7, 2019
Virginia
1 review
2 helpful votes
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Good service
February 8, 2019

The customer service is good at handling customers. They're very professional. I get prompt answers from them regarding my queries. If I have any concerns, they don't blindly assure me using empty words. They tell me the technical reasons behind the assurances.

Date of experience: February 7, 2019
Louisiana
1 review
2 helpful votes
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Easy to follow
February 8, 2019

Fashion Nova's website is easy to follow. The clothes are organized properly. They have options to arrange their items by price, and options to arrange them from newest to oldest or vice versa. The prices are stated and it shows if they have the item in another color. They also have size charts for accurate sizing.

Date of experience: February 7, 2019
District of Columbia
1 review
2 helpful votes
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Favorite shade
February 8, 2019

I like how the items in fashionnova comes in other colors. I just prefer darker colors to emphasize my skin tone, so I really appreciate the fact that I can enjoy a certain style in my favorite shade.

Date of experience: February 7, 2019
Michigan
1 review
2 helpful votes
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Timeliness
February 8, 2019

What I like best about FN is their timeliness. When I order something online, it means I really, really, want that item. Otherwise I'd settle for something I could buy in a nearby store. So I really appreciate it that FN doesn't keep me waiting for my order.

Date of experience: February 7, 2019
Florida
1 review
2 helpful votes
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Mesh blouse
February 7, 2019

I bought a mesh blouse and since mesh is mesh, I thought the price was a bit expensive at first for something with that design. But I soon realized that fashion nova takes the material's quality into account when pricing. The mesh is great. It's not fragile and it doesn't form holes easily. It also enhances any clothing you put under it.

Date of experience: February 7, 2019
New Hampshire
1 review
2 helpful votes
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Denim jumpsuit
February 7, 2019

The denim jumpsuit I bought from fashion nova is surprisingly comfortable. It's a bit stretchy to accommodate movement. It flatters my figure and the material is tough and durable.

Date of experience: February 7, 2019
Tennessee
1 review
2 helpful votes
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Fast delivery
February 7, 2019

If you want all your orders to arrive on time, just make sure you buy from fashionnova. They won't let you down. They always deliver and you will never be disappointed with what you get.

Date of experience: February 7, 2019
New York
1 review
2 helpful votes
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Accurate sizing
February 7, 2019

Fashion Nova's sizing chart is very accurate. It's also easy to use so you won't doubt yourself when you use it. I use his for every order I placed and they all fit me just fine.

Date of experience: February 7, 2019
California
1 review
2 helpful votes
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Durable shoes
February 7, 2019

The closed toed flats I bought from Fashion nova has excellent material. There's been a minor flood over at my place and none of the water reached the inside of my shoes. After drying them, they also didn't shrink, crack, or become deformed.

Date of experience: February 7, 2019
Ohio
1 review
2 helpful votes
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Nice change
February 7, 2019

It's refreshing to experience shopping at FN. It's a nice change from all the other online shops that take forever to deliver their cheaply-made overpriced products. FN actually takes their customers, products, and services seriously.

Date of experience: February 7, 2019
New York
1 review
2 helpful votes
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No time
February 7, 2019

It's always the wait that's most annoying when ordering online. Fashion Nova, however, doesn't do that to me. I get my order in almost no time at all. It's faster and more reliable compared to most online shops.

Date of experience: February 7, 2019
Tennessee
1 review
2 helpful votes
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Date outfit
February 7, 2019

My date said he was taking me out to eat at a rooftop restaurant. I saw a dress on FN that would be a perfect outfit for it. It's the rooftop date lace jumpsuit. The overall feel this dress gives is an elegant but laid-back feel. The breeze would make a movie-like effect on my jumpsuit. I'm nothing short of excited to receive it.

Date of experience: February 7, 2019
New York
1 review
2 helpful votes
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Maxi dress
February 7, 2019

Fashion nova has great quality. The champaigne-colored maxi dress feels really good. It almost feels like it's liquid. I also really like the sexy slit at the side and the generous cleavage it would display.It's overall amazing.

Date of experience: February 7, 2019
Arizona
1 review
2 helpful votes
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Timing
February 7, 2019

I'm glad that Fashion Nova keeps their promises when it comes to delivering. I rely on them to give my orders on time because I don't really order anything unless I really, really, need it. Their timing is as good as ever. They're not late and they update to make sure you're around to receive it.

Date of experience: February 7, 2019
Illinois
1 review
2 helpful votes
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Forget me not
February 7, 2019

FN's customer service is excellent. I actually feel like a valued customer. I never felt that I was forgotten because I'm updated on my order and they make sure you get your order on the day promised. They also appreciate whatever feedback you give.

Date of experience: February 7, 2019