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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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California
1 review
2 helpful votes
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Strategic design
February 7, 2019

The designs on fashionnova are very strategic. It's made to always flatter the wearer. The sweater dress has thick fabric and it would make large girls look bulkier because it would cover their whole body, even the arms. It was designed with horizontal lines, with alternating color. These lines create a sort of illusion that the wearer is slimmer that she actually is. Brilliant.

Date of experience: February 7, 2019
Virginia
1 review
2 helpful votes
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Neon
February 7, 2019

The flashing lights skirt set has very vivid neon colors and the whole outfit makes me feel like a sassy villainess in a good, sexy way. Fashion nova's material is always good. The skirt set isn't transluscent and the neon color won't stop being neon even when washed thoroughly in the washing machine.

Date of experience: February 7, 2019
Indiana
1 review
2 helpful votes
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Corset shirt dress
February 7, 2019

I'm plus-sized and it's my first time seeing a corset as part of our fashion. Fashion Nova had this corset shirt dress thing and it is incredible. I look like I'm one size slimmer and my belly fat doesn't force it snap or to roll upwards.

Date of experience: February 7, 2019
Nevada
1 review
2 helpful votes
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Cheap cardigan
February 7, 2019

The cardigan I ordered had pretty great quality. I expected a bit less of the quality department because the cardigan was discounted when it was already at a very affordable price. The material definitely isn't cheap-looking like something a high-school student would make for a short play. The material is thick, warm, and the threads don't come loose out of nowhere.

Date of experience: February 7, 2019
District of Columbia
1 review
2 helpful votes
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Petite
February 7, 2019

I worried about my orders at first because the models wearing them all look long-legged and tall, while I'm a peite girl. I used the asize chart but I still wasn't assured until I finally received my items. They all fit well on me, thank God. None of the are longer than they should be, and I'm not stepping on the hem of the long dress I ordered.

Date of experience: February 7, 2019
New Mexico
1 review
2 helpful votes
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Promises
February 6, 2019

I promised my boss I'd help her pick a great outfit for her sister's wedding. She was a little bit panicky at the time and really pressured me to get something great I just wrote down her size and ordered from Fashion Nova. She was really happy with what I got her. She almost couldn't believe that I just bought it online until I showed her the actual size with the dress in the picture.

Date of experience: February 6, 2019
Illinois
1 review
2 helpful votes
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Limited time
February 6, 2019

I was in desperate need of a good dress because I got too big and the dress I prepared months ago don't fit anymore. I ordered from fashionnova and paid extra for next day shipping. I got it just in time! Fashion Nova really saved my debut.

Date of experience: February 6, 2019
Washington
1 review
2 helpful votes
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Top-of-the-line
February 6, 2019

If you need affordable, top-of-the-line clothes as soon as possible, fashion nova has your back. They're all at a good price and the oufits are guaranteed to be non-disappointing.

Date of experience: February 6, 2019
South Carolina
1 review
2 helpful votes
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Time conscious
February 6, 2019

Fashion Nova is reliable in their delivery times. They makes sure your orders arrive on time and they don't want to keep their customers waiting. I appreciate their time-conscious attitude and I hope they keep this up for as long as they're selling things online.

Date of experience: February 6, 2019
California
1 review
2 helpful votes
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Shades
February 6, 2019

There are many different types of people and not everyone shares the same skin color. Fashion Nova has models, all of different colors, to show inclusivess and to show that they have products that would look great on a certain skin color.

Date of experience: February 6, 2019
New York
1 review
2 helpful votes
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Keeping up
February 6, 2019

The easiest way to keep up with the latest trends is to visit fashionnova. It's either they have the latest fashion trends, or they start the fashion trends. I consider myself a trendsetter and this is the easiest life hack there is.

Date of experience: February 6, 2019
Missouri
1 review
2 helpful votes
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Perfect fit
February 6, 2019

The accuracy of the sizing chart is commendable. I always get my orders in my size. It's also always perfect for my shape. Lord knows how upset and depressed I get when I wear something and it turns out that it doesn't fit.

Date of experience: February 6, 2019
California
1 review
2 helpful votes
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Business casual
February 6, 2019

I now have a bunch of stylish business casual clothes thanks to Fashion Nova. My workmates have business casual clothes too, but none of them compare to the caliber that fashionnova has. I'm sick of wearing boring, dull clothes. I want to dress up even in my office.

Date of experience: February 6, 2019
California
1 review
2 helpful votes
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Thanks
February 6, 2019

Thanks FN for always delivering my orders on the day you promised it would arrive. I appreciate the timeliness and you totally have my trust. Keep up the good work.

Date of experience: February 6, 2019
New York
1 review
2 helpful votes
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Knockout look
February 6, 2019

I'm a typical wallflower in school. I don't stand out in any way, but I'm not horrible to look at, either. It seems that all it takes was to wear something from fashionnova. One of the guys from my class, who I never spoke to before, told me that I look like a total knockout.

Date of experience: February 6, 2019
Florida
1 review
2 helpful votes
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High-waist
February 6, 2019

The high-waisted denim pants I ordered from FN really hold back my tummy without making the folds of my belly still apparent. It's like a corset without the asphyxiation.

Date of experience: February 6, 2019
Massachusetts
1 review
2 helpful votes
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No risk
February 6, 2019

Fashion Nova's clothes are all well-made and carefully tailored that you don't have to worry about wardrobe malfunctions. Zippers open and close smoothly, the clothes aren't see-through unless on purpose, and the buttons are sewed on properly. For no risks of humiliating situations, buy from fashionnova.

Date of experience: February 6, 2019
Georgia
1 review
2 helpful votes
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Latest
February 5, 2019

Fashion nova really keeps up with the times. Fashion always evolves, so Fashion Nova does, too. The clothes are always trendy and if someone buys something from the newset arrivals section, they would most likely be trend setters.

Date of experience: February 5, 2019
Pennsylvania
1 review
2 helpful votes
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Younger
February 5, 2019

I feel like I'm in my 20s again when I wear clothes from fashion nova. I'm currently in my 40s, but wearing their clothes don't make me look like a try hard wannabe, the clothes simply make me seem fresher and more confident.

Date of experience: February 5, 2019
Texas
1 review
2 helpful votes
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Voloptous
February 5, 2019

I don't know how Fashion Nova did it, but they managed to give me a voluptous shape. Their mini dresses make me look like I have wide hips and perky boobs. I normally don't look like this on an ordinary day in ordinary clothes.

Date of experience: February 5, 2019