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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I don't recall a time when I've been disappointed when ordering from Fashion Nova. I'm always very happy with their products. The fast deliveries make me even happier, honestly. They were never a let-down and I think it would be this way for as long as they exist.
Fashion Nova is really inclusive because they make their outfits available for larger women like me. Your fashion desires should not be limited just because branded companies have limited views on beauty. Fashion nova is plus-size-friendly.
The wrap coat I ordred from Fashion Nova looks just as great when I received it. I thought it would look a bit awkward wrapped around on me instead of the model, but it really suits me. The coat is well-tailored and it's the long-lasting kind.
FN has excellent customer service. I didn't fully understand if I placed my order right so I emailed them and they checked it out for me. They took the time to tell me that I did order correctly, and they assured me that the product I paid for will arrive on the stated date.
When you first look at a product and the price below it, you would initially think that it's priced too expensively. You'd think differently once you actually get to hold the product in your hands. The material is always durable, it doesn't look cheap anywhere, and it looks, smells, and feels brand new meaning, it's well taken care of. Once you have the product you'd think why it was sold so cheaply.
I'm super impatient. I hate waiting for something that takes unnecessarily long to arrive. If I sound just like you, take my advice and shop at Fashion Nova.
I love the oversized jackets they have at fashion nova. It all looks great and oversized strategically so you don't look a total bum. There's a lot of variety, too. There something that feels comfy for cold days, and there are some that can make you look badass.
Our class muse backed out of the beauty pageant a few days before the competition and nobody wanted to fill in for her. I was class president and I had to go instead. I was able to get catwalk-worthy clothes on time for the pageant thanks to fashion nova.
Fashion Nova has everything now fashionable clothes, great material, professional customer service, and fast deliveries. They're way ahead of the fashion competition now and I say they're at the top of their game.
I don't know what occurred in the past but I heard that fashionnova didn't deliver as well or isn't as efficient as they are now. If that's true, then they really learned from it and took the customers' complaints seriously. Other shops should listen to their customers too.
Fashion Nova always delivers my orders on time. I can't imagine why other online shops can't do the same. Does fashion nova have their own express lane? Whatever it is, I hope they keep doing what they're doing. Customers like me really appreciate it.
I've been wearing plain clothes and large jackets because I'm very self-conscious about my body. I took risk and ordered something different on fashionnova. I really loved how I looked in it. The fit makes it seem that my figure is perfect for that kind of outfit. I didn't know I had so much potential. It brought out the hidden beauty inside of me.
FN's sizing chart is a really helpful tool and it's very accurate. The fit is absolutely critical to fashion. You can have a great figure but if the fit isn't for you, or it doesn't go on the right places, it's all for nothing. FN takes that into account because fashion is their forte.
I've always wanted to change my style and choice of clothes, so one day I ordered from Fashion Nova. I feel more confident in myself and I love how I know that I stand out because I look good. Fashion Nova can relly bring out a new person in you.
I don't remember waiting too long for an order. Fashion Nova gets me my stuff exactly when I expect it. They don't make me wait forever unlike other shops where you have to wait for weeks to get a stupid blouse. They're a good shop and I'm never frustrated with their services.
Fashion Nova sticks to the scheduled time of arrival. They only ever get delayed if it's seriously inevitable like a storm. They're a responsible company and they should keep this up to get more shoppers. All shoppers ask for is a shop that actually delivers on time.
I ordered just one time from fashion nova and I've been hooked ever since. I've never seen myself in such a great light before. My wardrobe is almost exclusively fashion nova now and I'm proud to call myself a novababe.
Fashion Nova makes sure they got your order right. I have never needed to return an item because it was the wrong size or color. I have no complaints. They can be quite meticulous with customers' orders.
I've been online shopping for years and so far fashionnova is the only shop that hasn't misplaced any times. I always double check when receiving my orders, and usually there would be an item or two missing, but not with fashionnova.
FN's push-up bras are just perfect. They lift your breasts the right way. It's not obviously overdone and it gives a natural look of perkiness. It also doesn't hurt to put on.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

