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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm giving fashionnova a good 5 over 5 review. I'm a very happy customer. I love everything about fashionnova. I love how I look in all the outfits I ordered from them. Most importantly I love how I never worry about getting scammed for my money.
I never received my package, and they claim that it was my fault because of the address but I sent them evidence of a previous package that did arrive with the exact same address, their solution was to issue me a gift card for not even the full amount and I paid $15 dollars for shipping. I told them to just resend me what I payed for and even tough it was THEIR MISTAKE still lost almost $50 dollars. I started reading into their terms for shipping and everything else, and they have a disclaimer that says the clothes might give you cancer so watch what you are buying from this brands. We get so excited about the fashion we forget they dont care about the customers at the end of the day.
I'm so happy I got my delivery on time, on the exact date I expected it to be. I never expected the party I was attending to move a few days earlier. Nobody expects that sort of thing. I just ordered carelessly online without thinking of such possibilities. I feel so damn lucky fashion nova doesn't delay for anything.
Fashion Nova has been very consistent with their timely deliveries, carefully packed packages, and great designs and quality. I don't know if they trained their employees strictly, or if they have given incentives, but whatever they're doing, I hope they keep up the great work.
The shipping is really fast and I didn't think they'd actually show up on the exact date when I ordered from them for the first time. It's great to know such an online shop with fast shipping exists.
The customer service is surprisingly prompt and complete in replying to mails despite the probably hundreds of fashion nova shoppers who may have mailed them complaints or queries.
Fashionnova's customer service is just wonderful. They're polite and they serve you well. They're even willing to go an extra mile for you. They know just how to assist their customers.
I felt like I had a sudden transformation when I put on Fashion Nova's high-waist panties. My waist has become significantly slimmer, putting a lot of emphasis on my bust and my $#*!. It's a small thing but the effect is huge.
It's a nice feeling knowing you have nothing to worry about when shopping in fashionnova, which happens to be an online shop. Online shops have a tendency to be a bit unreliable and the fear of getting scammed is always there. But I'm assured in fashionnova and I'm always confident when I shop here.
Fashion Nova's shapewear section has me in awe. I have so much I want reshaped and honestly ashamed of. I wanted to buy everything they had. I've decided to buy them in intervals so my wallet wouldn't be in so much shock, but I know they're not a waste of money. After all, if it makes me look and feel good, that's worth the money for me.
What's great about fashion nova is that the fit is good and the sizing chart gets it right. Depending on the style, some clothes should be tight or loose enough in some areas to make the look work. Using the chart would ensure that the clothes you get are the right fit for you.
I love how fashion nova obviously put so much effort in making sure the customers get the right fit for the clothes they order. The size chart has been effective so far and the fit plays a huge role in making someone look good in a certain piece of clothing.
I work as a medical technologist and scrubs are a part of my everyday life. The hospital allowed the laboratory to have some freedom in deciding what our uniforms would look like, so I showed them the ones fashionnova had and they loved it. Even our male coworker was all in on the design.
I was surprised to see that Fashion Nova would advertise such a racy dress for pregnant women, but I ordered it anyway. My belly is huge now at six months pregnant, and I miss the way my old body looks. I was so thin and confident in whatever I wore. I shocked myself when I saw that I looked so good in my pregnancy in this ruched dress.
There is a huge difference to my figure when I put on Fashion Nova's shapewear. I don't look so flabby and my arms are smaller. It makes the dress I put on twice as beautiful and it also makes me twice as confident with the way I look.
The bodysuit from fashionnova shapes my body so well that it looks so natural. It doesn't look forced or awkward and it really looks like I've been doing something significant to lose weight. It's so natural-looking.
Fashion Nova's sizing chart is surprisingly accurate. When my orders arrived I half expected them to be a little loose or a little tight, but all of them fit perfectly and comfortable enough to move around in.
The size guides have been extremely helpful and I didn't expect to rely on it so much. I never thought I wouldn't have to worry about fitting issues when ordering from an online shop, but I guess fashion nova is different.
Fashion Nova has so much variety. They don't limit themselves to one style and I see this as a very progressive thing because it means they have a broad spectrum of what beauty and style means.
The makeup from FN that I bought specifically for my wedding, is incredible and unexpectedly holds on for a long time. I expected that a lot of retouching would be done, but I didn't need more than three retouches from ceremony to reception party.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

