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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I always thought high fashion and trendy things are luxuries only the rich could afford. I thought I should limit myself to simpler clothes, but I found that fashion nova clothes costs almost as much as my regular clothes, and now I'm enjoying this luxury without guilt.
The clothes at fashionnova can be pretty deceptive. They look so good and they have a reputation for great quality so it's understandable to think they'd be too expensive for commoners like me to buy. Well, I'm now on the site and I know they're way cheaper than I expected.
FN's customer service knows how to assist effectively. They know how to put things and explanations in a simple way so that I could understand without confusion, and they reply quickly.
Fashion Nova delivers fast and ever since I could remember, they were always able to deliver on time. I never have to wait a day longer than I have to, unlike other shops that could take weeks.
I admit I don't have the best figure. I'm insecure especially in the booty department. So I'm really really grateful to Fashion Nova for also selling buttlifters because it has given my butt the necessary boost to improve my figure.
Here are some of the issues that I've with Fashion Nova. Their web page needs work. When you select something to buy. It goes to a page with a description of that item and a size selection. But there is no image of that item. If you want to put that item in your bag, you select a size (and sometimes a color). When you do it will go to the bag page. You need to make sure you look at the size you selected because nine times out of ten it will be different from the size you wanted. When you do go to select the correct size it will bring up all the sizes that are available. And for me a lot of the time it won't have the size that I want. So I have to remove it from by bag. Another thing that I have noticed is that if you are on the main page and you go to the top of the page and hit the sign in button. A pop up will come up that says "oops, the page you were looking for doesn't exist." "You may have mistyped the address or the page may have moved". And "Take me back to the home page" But you never typed anything in and you never leave the home page. When you do order something make sure you are getting what you want. Because if it isn't, there are no refunds. All you will ever get is a store credit. That's aright if you know you are going to get something from in the future. Otherwise you might be stuck with something that you might never get any use out of. Other than that, I bought a dress (gown) for a gala that I am going to later this month. They what I was looking for. Full length with sequins, long sleeves, high collar, in the size I needed (size18) and I also got free shipping. Even thou it wasn't sent by priority mail, came in the mail two days after I ordered it.
I appreciate FN's employees at customer service for being so responsive towards my mails. They must get a lot of emails from shoppers with different concerns yet they were able to accommodate me properly.
Shopping from fashionnova has been an excellent economic choice for me. I get better clothes at a lower price than my usual clothes. They also seem like they could last a lifetime and could be handed down to future children. Scary good quality.
It's never a waste of money to buy from fashion nova nor is it a waste to pay extra for next day shipping. Fashion nova is worth it and you will never regret using your money on high quality products and services such as this.
Fashion nova is doing such a great job with everything from processing to delivering. If they have further plans to better themselves, that's good, but to me, they're doing just fine and everything they do is amazing and at a professional level.
FN must have had a foolproof system that's followed when somebody orders from them. There's never anything wrong with my deliveries including time, and correct items. Whatever it is that they do, they should keep it up.
Staying ahead in the business can be quite difficult sometimes. But for fashionnova's case, they're doing a great job of staying ahead. They reeled in a lot of loyal shoppers because of their fast delivery services and their quality products.
Fashion nova is at it again with their fast delivery. I just feel like I definitely have to leave a review now. Fashion nova has consistently been delivering my orders on time without fail. They're not just fast, they're consistent.
I looked like a goddess in the white coulette set dress I bought from FN. I wore them to work one day and I really could feel that this outfit is fitting for bosses like me. It brought on an air of elegance and fierceness appropriate for lady bosses.
Fashion Nova is very creative with their clothes. I tried the biker shorts and work outfit combo and it was a great hit at the office. They all liked how cute the design was and they'd never seen anything like it.
Fashion Nova has this work clothes category and I have decided for myself that I wear those to wear form now on. I'm sick of being all boring and dull in a boring and dull office. I'd like to be the pop of color that everybody likes looking at.
The stripe romper I bought from FN is much better than I expected it to be. The material has high quality and the fit is perfect. What's more is that it looks so flattering on my body because the strategic stripe design gives the illusion of a slimmer body.
I feel like wonder woman when I wear fashionnova. I feel beautiful, fierce, confident, and sure of herself. I don't doubt my beauty at all. Fashionnova's clothes are all flattering and so it gives boosts to self-esteem, because they can hide the insecurities.
I see that fashion nova not only has modern designs, they also have classics and stereotype eighties or nineties styles. They made these styles look like they could be IN again, giving them a certain timelessness feel. Fashion is fashion, no matter the timeline.
Fashion nova really keeps up with the times. All the latest trends can be found here and fashion nova isn't afraid to start a few trends themselves. Their new arrivals always have variety and there's a lot to look forward to. Fashion nova is not stagnant.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

