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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I'm an accountant and to be fashionable in such a busy week is a huge hassle, but I was always determined to do so. Thank God I found fashion nova, it really helps me and is so easy and fast to use that I don't even see it as a waste of my time!
I'm a singer and in every gig I like to mix up most of my clothes, I'm not very creative so I let Fashionnova do the thing. Every time another gig comes up, I open the store and find another outfit. It's so fun and fashionable at the same time!
I'm not really into matching outfits and even when I try I end up looking funny or awkward, but FN really had these match made outfits and it made me feel like I was a model or a fashion designer! I learned matching outfits from an online store!
I once bought three outfits from fashion nova before the holidays despite my friends' tip of buying clothes right before the Christmas holidays and I thought I was going to stretch them out when I gained so much weight but surprisingly they were so stretchable? I have never had any of these before and they were so cheap!
I always love to dress up whenever a new season starts, Autumn is usually my favorite. Fashion Nova just pops in on my screen and recommend me all of these amazing Autumn outfits and I just felt like I really owned the season!
I tripped once on the skinny jeans that I recently ordered from fashion nova and shockingly, after brushing off the dirt it didn't need stitching! It didn't tear at all! I thought I ripped my shirt off that one time also but when I checked it, it was surprisingly still okay. What cloth do they use?
It's difficult to find those these days that's why I settle for quality searching in ukay2 stores or find cheap ones in stores, but fashionnova is both cheap and great I didn't even have to dig deeper for it! Honestly, we need more stores like Fashion Nova!
I'm a photographer and I love to dress up my models as well, usually I want it to fit their background so I match the palette of their clothes with it, I just check into Fashion Nova and there we go, both the colors I want and the aesthetic I need.
I just love it when my friends and I do photo shoots while I wore the clothes I bought from the fashion nova store because I end up looking professional as if I was a model, not to brag. I looked so photogenic and artsy whenever they take pictures of me wearing anything from Fashion Nova!
I was invited to a wedding once and the theme was very creative and different, though I wanted it to be their night, I also wanted to look great on my outfit, just enough to get attention, but not enough to get all of the attention. I found I right away while I was scanning through Fashion Nova! It's like it's reading my mind!
What I love about FN is that they always have the right clothes for what you want. I wanted to look very professional for our meeting tomorrow with our director and people were intimidated by me, I used one of the clothes from Fashion Nova's Professional Category and it was on fleek!
It became my go to store whenever I was bored and whenever I wanted to buy something nice, my friends even told me that I use too much of it! I can't help it, I have so much clothes to choose from and it always make me look good in pictures!
I never really relied on deliveries since they usually take longer than expected and I get tired of waiting, but when I ordered from fashion nova, it was surprisingly on time, sometimes even faster than the usual time! At least there's one store that I could rely on.
My boyfriend and I broke up and the only thing to cheer me up was to shop, but with the heart broken, it made me too sad to go out and shop, FN to the rescue! Because of Fashion Nova, I learned to love online shopping and even after I've moved on, Fashion Nova is still my number one!
I don't want to see it because I know that when I do I end up spending a lot because of how addicted I got! It has so many cheap but fashionable clothes and I just can't miss the opportunity for their new releases! Somebody stop me!
Most stores only had black, white or gray to choose from, I was surprised to see various colors for most of the clothes! I even once ordered one kind of shirt with 4 different colors: black, red, blue and yellow! This isn't your regular fashion store.
Back when I was still 48kg I had so much clothes from different stores including fashionnova, but when I gained weight in Summer, I gained so much and none of my clothes fit me! The other stores didn't fit well with my new body, all stores but fashionnova who has just the right clothes for the new me!
With fashionnova's makeup on my face, my face is enough. I don't need fancy dresses or accessories to stand out and I don't need to do or say anything to be considered beautiful.
I wasn't told about extra charges and then when I try contact them about it they take long to reply and want me to accept the parcel and pay extra! Then return only to get a gift card! NAH these mess you about especially if you ordering from UK not only is the delivery charge rediculous but then THEY GET FEES ON TOP, and when you complain they try hide it wiv a 30% discount. Nah girl I ain't having this, they are deceptive
I love fashion nova everything about this site. I love the clothes shoes, accessories everything that they have to offer.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

