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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Iowa
1 review
2 helpful votes
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Sticks longer
March 13, 2019

The makeup I buy from fashion nova is comparably better than the ones I buy from anywhere else. They stick around on my face longer, they don't crease or flake, and the colors are more vivid.

Date of experience: March 13, 2019
Japan
1 review
2 helpful votes
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Skin regimen
March 13, 2019

Fashion Nova's face, eye, and lip masks are officially added in my daily skin care regimen. I'm so glad to find a nice supply of skin care products that's easily accessible and always show great results.

Date of experience: March 13, 2019
Georgia
1 review
2 helpful votes
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Tropical maxi dress
March 13, 2019

The tropical maxi dress I ordered from Fashion Nova is great for my date. My husband is taking me out to a meal by the sea and I found a really great outfit for the whole scene.

Date of experience: March 13, 2019
Ohio
1 review
2 helpful votes
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On a cloud
March 13, 2019

I feel like I'm sleeping on a cloud whenever I wear to bed any fashionnova sleepwear like their satin sets, pajama sets, and their onesies. It's not about just looks with fashionnova. Clothes are meant to be practical, too.

Date of experience: March 12, 2019
California
1 review
2 helpful votes
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Hourglass shape
March 13, 2019

I've been really envious of girls who are in great shape. Me? My shape is a damn circle. I decided to take a chance and try on fashion nova's bodysuits. They really did the trick and I was surprised I could see that I have an hourglass shape when I put them on. Straight up magic.

Date of experience: March 12, 2019
Florida
1 review
2 helpful votes
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Right proportions
March 13, 2019

Fashion Nova has clothes available that are good for my size and proportions. These kinds of things are important to make a look work. Fashion Nova also has clothes that show off all your right proportions.

Date of experience: March 12, 2019
Indiana
1 review
2 helpful votes
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Great fit
March 13, 2019

Fashion Nova somehow always gets my fit right. Everything I have ever ordered has been a great fit and I have fashion nova's size guide to thank for it. All these outfits look good on me because they look like they were made for me.

Date of experience: March 12, 2019
North Carolina
1 review
2 helpful votes
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Comfortable spending
March 13, 2019

I feel comfortable spending my money whenever I shop in fashion nova because I know I'm buying something that's high quality, lasts long, and not overpriced. Fashion nova is my go to for fashion needs.

Date of experience: March 12, 2019
New York
1 review
2 helpful votes
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Delivery service
March 13, 2019

I give fashionnova a solid 5 over 5 just for their outstanding delivery service. I don't know any other shop that delivers consistently on time like fashionnova does.

Date of experience: March 12, 2019
Illinois
1 review
2 helpful votes
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Just one look
March 13, 2019

Fashion nova's eyeshadow palette that you can carry anywhere makes it possible for me to have great smokey eyes that I can maintain easily. It has unbelievable effects on people. Like, I could make a guy blush with just one look.

Date of experience: March 12, 2019
Tennessee
1 review
2 helpful votes
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New face
March 13, 2019

I feel like I got a new face because I'm so not used to having clear, bright skin courtesy of fashionnova's face masks. It feels weird, but I also feel so great. I don't try to cover up with concealer or bangs now and I can look at people without getting embarrassed.

Date of experience: March 12, 2019
Texas
1 review
2 helpful votes
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Floral jumpsuit
March 13, 2019

With the coming of spring, I decided to wear a bit of spring as well. I've been really into jumpsuits and Fashion Nova's floral jumpsuit is just perfect for my spring look. I can't wait for more new arrivals in the spring section.

Date of experience: March 12, 2019
New York
1 review
2 helpful votes
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Warm hug
March 13, 2019

FN sweaters and pajamas all feel like they give you a nice warm hug. It feels so good that I bought a lot so I can wear one everyday. The threads also don't run easily and the quality is great.

Date of experience: March 12, 2019
Illinois
1 review
2 helpful votes
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What I appreciate about fashionnova is that even their lower priced items and those that are discounted have great quality. They just don't hold back and they want to make it a point that quality is a given with them.

Date of experience: March 12, 2019
New York
1 review
2 helpful votes
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Delivers on time
March 13, 2019

Fashion nova delivers my packages on time. That's all I really asked for. I'm so sick of other online shops that gets delayed, and delayed, and some that just don't arrive. Fashion nova's delivery service is a real rare gem.

Date of experience: March 12, 2019
New York
1 review
2 helpful votes
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PJs
March 13, 2019

I am obsessed with buying fashion nova's pajamas. They're so soft and smooth on my skin. The fabric is light, and they have a few selections that are perfect for cold weathers. I also like he sexy, satin ones that's perfect when you're not sleeping alone.

Date of experience: March 12, 2019
Connecticut
1 review
2 helpful votes
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Sexy, not skinny
March 13, 2019

Most girls want to be skinny like me, but honestly, it's not so great. I've been trying hard to put on weight so I'd have good boobs and a nice butt, but it's not working out for me. Fashion Nova's buttlifters and push up bras really do the trick to make me look sexy.

Date of experience: March 12, 2019
Oklahoma
1 review
2 helpful votes
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Younger skin
March 13, 2019

FN's skin care products are making my skin look younger and fresher. They moisturize your skin and they have masks that does deep cleansing and ones that can remove blackheads effectively.

Date of experience: March 12, 2019
Georgia
1 review
2 helpful votes
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Floral is in
March 13, 2019

Spring is here, and floral is officially in again. Clothes in the spring are the best. You don't really need to bundle up, nor is it too hot to dress up a bit. And you get to bloom with nature in fashion nova's spring collection.

Date of experience: March 12, 2019
Connecticut
1 review
2 helpful votes
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Cheaper
March 13, 2019

It might not be so obvious at first, but fashionnova is cheaper than most shops. Some shops sell slightly cheaper clothes, but the quality is as good as rags and the fabric is like 1 ply. Fashion Nova's high quality items are actually affordable and this level of quality is often expensive in other shops.

Date of experience: March 12, 2019